Unexpected Credit Usage Caused by Kiro Freezing on “Working”

[gilbertosleited1]

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• I have searched for duplicate or closed issues

Operating System

linux

Kiro Version

0.11.63

Bug Description

Dear team,

I am having a problem with Kiro. I subscribed to the 1,000-credit plan, and that was fine at first. However, those credits were used up in just 8 days. I noticed that sometimes it gets stuck on “Working” and never moves past that. In addition, there are times when it only replies with “understood” and then does nothing.

Even so, this still consumes credits. Since I used 1,000 credits in 8 days, I upgraded my plan, and now another 1,000 credits were consumed in just 2 or 3 days. It also seems that the number of times it gets stuck on “Working” has increased, consuming a considerable amount of credits, along with these “understood” responses that use credits without producing any actual progress.

Steps to Reproduce

Scenario 1 - Kiro gets stuck on “Working” and keeps consuming credits
I open Kiro.
I create or start developing a Spec.
Kiro starts working on the tasks.
It indicates that the process has started.
It shows the files being generated or modified.
Then it gets stuck on “Working”.
It never leaves that state, and if I cancel it, a very large amount of credits is consumed without any actual result.
If I send another message, it starts working again, but it still consumes an excessive amount of credits.
Scenario 2 - Kiro replies “understood” and does nothing
I open Kiro.
I create or start developing a Spec.
Kiro replies with “understood” and does nothing else.
Even so, it consumes 2

or more credits just for that.

Expected Behavior

My expectation is that it should respond properly, and if some kind of freeze happens, which is understandable and can occur, it should not consume credits. I lost a considerable amount of credits because of these scenarios.

Conversation ID

d51143cc-2924-445e-87cd-0d4bbdf69037
d51143cc-2924-445e-87cd-0d4bbdf69037
d51143cc-2924-445e-87cd-0d4bbdf69037
d51143cc-2924-445e-87cd-0d4bbdf69037
d51143cc-2924-445e-87cd-0d4bbdf69037

Additional Context

No response

[github-actions]

🤖 Potential Duplicate Detected

This issue appears to be similar to:

• #6395: kiro stopped working or responding (85% similar)
• #6183: No response after gradle-related tool using. (1.27) (85% similar)
• #6005: Kiro Stalls after running CLI Comands (85% similar)
• #5091: Using #frontend (added context) will not proceed the request it just stops (85% similar)
• #5046: AI Chat messages appear in history but are not processed — duplicates added on retry, requires multiple sends or long wait (85% similar)
• #4731: Double execution and double credits used (85% similar)

What happens next?

• ⏰ This issue will be automatically closed in 3 days
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• 💬 Comment on the original issue if you have additional information

Why is this marked as duplicate?
Both report Kiro stopping working or becoming unresponsive, with the system getting stuck and not completing tasks properly