Unable to fetch account usage data

[rikde1999]

Before opening, please confirm:

• I have searched for duplicate or closed issues

Operating System

MacOS 26.1

Kiro Version

Version: 0.11.107

Bug Description

Unable to fetch account usage data: Your User ID (5438d4f8-a031-702b-3e14-4a7ff93f5af9) temporarily is suspended. We've locked your account as a security precaution. To restore access, please contact our support team to verify your identity: https://support.aws.amazon.com/#/contacts/kiro

Steps to Reproduce

1. Open Kiro
2. Use for few minutes
3. Then it shows unable to fetch account usage data

Expected Behavior

Why this verification when verification is already done.

Conversation ID

No response

Additional Context

No response

[github-actions]

🤖 Potential Duplicate Detected

This issue appears to be similar to:

• #6051: Unable to fetch account usage data : user is not authorized to make a call on initial Chat Load (95% similar)
• #5678: Sync Fetch Account Usage Data Between Multiple Kiro Windows (85% similar)
• #4681: can't login kiro (85% similar)

What happens next?

• ⏰ This issue will be automatically closed in 3 days
• 🏷️ If this is not a duplicate, you can prevent automatic closure by adding a comment or reacting with 👎 to this message.
• 💬 Comment on the original issue if you have additional information

Why is this marked as duplicate?
Both report identical 'Unable to fetch account usage data' error with authentication/authorization issues, same core problem with account access