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I registered a Kiro account and paid for it, but now I can't use it. #7091

@fxieg

Description

@fxieg

Before opening, please confirm:

Operating System

WIN11

Kiro Version

0.11.107

Bug Description

I registered a Kiro developer account via GitHub and paid for two months with my credit card. However, I'm now seeing the message: "Unable to fetch account usage data: Your User ID (440824d8-10b1-709e-ab62-be3831289f73) temporarily is suspended. We've locked your account as a security precaution. To restore access, please contact our support team to verify your identity: https://app.kiro.dev/account/usage?support_form"

But I cannot log in via https://app.kiro.dev/account/usage?

Steps to Reproduce

LOOK UP

Expected Behavior

I registered a Kiro developer account via GitHub and paid for two months with my credit card. However, I'm now seeing the message: "Unable to fetch account usage data: Your User ID (440824d8-10b1-709e-ab62-be3831289f73) temporarily is suspended. We've locked your account as a security precaution. To restore access, please contact our support team to verify your identity: https://app.kiro.dev/account/usage?support_form"

But I cannot log in via https://app.kiro.dev/account/usage?

Conversation ID

440824d8-10b1-709e-ab62-be3831289f73

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