Add support.md to the doc

Signed-off-by: melserngawy <[email protected]>

Author: serngawy

docs/book/src/SUMMARY_PREFIX.md

@@ -27,6 +27,7 @@
     - [Creating MachinePools](./topics/rosa/creating-rosa-machinepools.md)
     - [Upgrades](./topics/rosa/upgrades.md)
     - [External Auth Providers](./topics/rosa/external-auth.md)
+    - [Support](./topics/rosa/support.md)
   - [Bring Your Own AWS Infrastructure](./topics/bring-your-own-aws-infrastructure.md)
   - [Specifying the IAM Role to use for Management Components](./topics/specify-management-iam-role.md)
   - [Using external cloud provider with EBS CSI driver](./topics/external-cloud-provider-with-ebs-csi-driver.md)

docs/book/src/topics/rosa/index.md

@@ -22,4 +22,5 @@ A new template is available in the templates folder for creating a managed ROSA
 * [Creating a cluster](creating-a-cluster.md)
 * [Creating MachinePools](creating-rosa-machinepools.md)
 * [Upgrades](upgrades.md)
-* [External Auth Providers](external-auth.md)
+* [External Auth Providers](external-auth.md)
+* [Support](support.md)

docs/book/src/topics/rosa/support.md

@@ -0,0 +1,21 @@
+# Create issue for ROSA
+
+When creating issue for ROSA-HCP cluster, include the logs for the capa-controller-manager and capi-controller-manager deployment pods. The logs can be saved to text file using the commands below. Also include the yaml files for all the resources used to create the ROSA cluster:
+- `Cluster`
+- `ROSAControlPlane`
+- `MachinePool`
+- `ROSAMachinePool`
+
+```shell
+$ kubectl get pod -n capa-system 
+NAME                                      READY   STATUS    RESTARTS   AGE
+capa-controller-manager-77f5b946b-sddcg   1/1     Running   1          3d3h
+
+$ kubectl logs -n capa-system capa-controller-manager-77f5b946b-sddcg > capa-controller-manager-logs.txt
+
+$ kubectl get pod -n capi-system 
+NAME                                       READY   STATUS    RESTARTS   AGE
+capi-controller-manager-78dc897784-f8gpn   1/1     Running   18         26d
+
+$ kubectl logs -n capi-system capi-controller-manager-78dc897784-f8gpn > capi-controller-manager-logs.txt
+```