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| 1 | +# Social Media Role Handbook |
| 2 | + |
| 3 | +## Overview |
| 4 | + |
| 5 | +This handbook outlines expectations and responsibilities for Social Media Leads as well as Contributor Comms team members who wish to contribute to social media efforts. |
| 6 | + |
| 7 | +Social Media leads' contributions further the Contributor Comms team's efforts to communicate with contributors on a broad scale through social media. At time of writing, the primary social media channel we communicate through is the [@K8sContributors handle on twitter](https://twitter.com/K8sContributors). |
| 8 | + |
| 9 | +Any Kubernetes contributor can write tweets to be distributed through the twitter handle by utilizing the [kubernetes-sigs/contributor-tweets repo](https://github.com/kubernetes-sigs/contributor-tweets). This repo utilizes the open source [twitter-together](https://github.com/gr2m/twitter-together) project to automate tweeting approved from the @K8sContributor handle. The repo also features automation to convert issues into PRs, to make it easier to create tweets with minimal interaction with Github's PR process. |
| 10 | + |
| 11 | +Do note that tweets targeting the greater Kubernetes community should potentially use the @Kubernetesio account. Tweets using this account must be coordinated with the CNCF. Ownership of @Kubernetesio does not reside within the Contributor Comms team. For any tweets to be coordinated with @Kubernetesio, you will need to make contact with CNCF marketing members in charge of the account. Tweets using the @kubernetesio account are often limited in the content and quantity that may be sent. |
| 12 | + |
| 13 | + |
| 14 | +## Minimum Skills and Requirements |
| 15 | + |
| 16 | +- Are a member of the [Kubernetes GitHub Org] |
| 17 | +- Familiar with twitter by either having a personal account or managing another account (brand, oss project, employer, local nonprofit, etc) |
| 18 | +- Available to either attend regular Contributor Comms meetings or collaborate asynchronously via the #sig-contribex-comms channelnin the Kubernetes Slack |
| 19 | + |
| 20 | +### Expected Time Investment |
| 21 | + |
| 22 | +Team leads: 3-5 hours per week. |
| 23 | +Team members: 1-3 hour per week. |
| 24 | + |
| 25 | +## General Expectations |
| 26 | + |
| 27 | +- Rules for social posts and more can be found in [social guidelines](https://github.com/kubernetes/community/blob/master/communication/marketing-team/storytelling-resources/social-guidelines.md) |
| 28 | +- Be welcoming, be yourself |
| 29 | +- Understanding, communicating, and setting/adjusting [social guidelines](https://github.com/kubernetes/community/blob/master/communication/marketing-team/storytelling-resources/social-guidelines.md) |
| 30 | +- Coordinating work to create tweets, ensuring tweet requests are fulfilled |
| 31 | +- Working with other Contributor Comms leads, such as the Event Coordinator Lead, on social media tasks |
| 32 | +- Approving tweet PRs on [kubernetes-sigs/contributor-tweets](https://github.com/kubernetes-sigs/contributor-tweets) |
| 33 | +- Training new leads |
| 34 | + |
| 35 | +The leader(s) of the social media team will be expected to monitor the @K8sContributors handle. Retweets, replies, and responding to replies appropriately fall under the purview of the social media lead. Time-sensitive tweets should also be handled directly by the team lead. Team leads should coordinate with team members to plan tweets in advance, particularly for large contributor-focused events such as KubeCon or Contributor Summit. |
| 36 | + |
| 37 | +Team members will be expected to keep an eye out for news in need of tweeting. Common sources of such announcements are the k-dev mailing list and the #contributor-comms channel on Slack. Team members can submit less time-sensitive tweets to the [kubernetes-sigs/contributor-tweets repo](https://github.com/kubernetes-sigs/contributor-tweets) for review and tweeting. |
| 38 | + |
| 39 | +## Associates Overview (Shadow) |
| 40 | + |
| 41 | +Team members who wish to become social media leads should express this desire to the current lead. |
| 42 | +Leads should work with shadows to understand their capacity to take on the needs of the lead role and work with the shadow on a plan for them to take on responsibility including: |
| 43 | +* Becoming an owner (approver privileges) on the [kubernetes-sigs/contributor-tweets](https://github.com/kubernetes-sigs/contributor-tweets) repo |
| 44 | +* Watching for new tweet PRs and working with PR creators on scheduling/approving tweets |
| 45 | +* Watching for new tweet requests and ensuring they get assigned to team members or created directly |
| 46 | +* Taking on direct Twitter management |
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