Laravel Cashier: trial info not in Stripe

[ChristianFenn]

When using Laravel Cashier I'm giving users a free "generic trial" in a registration endpoint. I create a user and set the trial_ends_at field to a value such as 2020-09-22 18:07:58. This is basically the same example as shown in the Cashier docs.

Here is a simplified version of what I have:

$trialEndDate = now()->addDays(1); // Just set to 1 for wanting to test live webhooks quickly

$user = User::create([
	'name' => $request->get('name'),
	'email' => $request->get('email'),
         // ....
	'trial_ends_at' => $trialEndDate
]);

At this point, $user->onTrial() returns true. However, in the Stripe dashboard, I don't see any evidence that the user was created on a trial:

It looks like Stripe isn't aware of users going on a generic trial like this, which ends up being an issue when you want to handle the trial ending via the customer.subscription.updated webhook. Is Stripe not being aware of generic trials the expected behavior? If not, what could be causing this?

Edit: I've also tried using $user->createAsStripeCustomer(); after the user is initially saved, and with this change I can see the new customer in the Stripe dashboard, but still no evidence that they're on a trial. All actions post-trial work fine (purchasing subscriptions, updating subscriptions, cancelling, adding new payment methods, etc.). I'm more than happy to provide any additional information.

I'm using Laravel 7 and Cashier 12.2.

Thank you.

[GrahamCampbell]

It looks like Stripe isn't aware of users going on a generic trial like this

Yes, that is the expected heaviour. Stripe only counts trials on a specific plan.

[driesvints]

Afaik Stripe doesn't has a concept of generic trialing.

[ChristianFenn]

Thanks for the replies! Cheers