Invalid response: 500 - Internal Server Error

[janrockstedt]

The integration i-DE Energy Monitor is stopped alot

Environment

• HomeAssistant version [e.g. 2023.2.1] 2025.8.3
• ideenergy integration version [e.g 1.0.0, main] Version 2025.2.0
• Instalation method [HassOS, docker, pip, pipenv] HassOS
• i-de.es advanced user [yes / no] yes
• Did I read the FAQ? (You should): yes
• Did I enable debug before posting any log as it's required? (see Logs section below): yes

You must say "yes" to the FAQ and debug questions

Expected behavior
Integration stopped and needs to be recreated later.

Logs

2025-08-27 06:21:13.771 DEBUG (MainThread) [custom_components.ideenergy] Unable to initialize integration: Invalid response: 500 - Internal Server Error
2025-08-27 13:36:53.069 DEBUG (MainThread) [custom_components.ideenergy] Unable to initialize integration: Invalid response: 500 - Internal Server Error
2025-08-27 13:38:37.435 DEBUG (MainThread) [custom_components.ideenergy] Unable to initialize integration: Invalid response: 500 - Internal Server Error
2025-08-27 14:08:10.275 DEBUG (MainThread) [custom_components.ideenergy] Unable to initialize integration: Invalid response: 500 - Internal Server Error

Screenshots
If applicable, add screenshots to help explain your problem.

Additional context
Anything I can change, as Ibedrola is blocking us, I guess.

[janrockstedt]

Can it be something with 2factor authentication?

[asiersan]

yes i think is posible.
If you login with the IDE app and reload the integration works again.

[janrockstedt]

For a day or two yes.

[psecker]

Mine doesnt even last a day without opening the app on the phone again

[janrockstedt]

Mine doesnt even last a day without opening the app on the phone again

Thx then I am not alone

[kikediazfernandez]

Me too, and opening the app doesn't solve it

[z647230]

All of a sudden, it seems to be working again !

[janrockstedt]

I will try again with the app and see how long it will last.

[z647230]

And again they added the sms confirmation so it requires additional steps.
Did anybody contact iberdrola yet ?
(I’m not that good at Spanish conversation)

[z647230]

I managed to contact the guys from I-DE and they responded that they have set the SMS code requirement that if you connect more than 6 times a week you have to verify with the SMS code on your phone. :-(
As far as they have told me, there is no alternative available for the purpose of realtime or polled querying.

[alejoar]

So this is the end of this integration then, sad.

[z647230]

So this is the end of this integration then, sad.

Or change the interval and only collect the counter. The realtime every hour is indeed no longer an option.