Screenshot saving

[AlexFoxalt]

Hello guys, using deepin-screen-recorder vers. 5.8.0.46
I am Ubuntu 22.04 LTS user
Can't save screenshot regardless of the chosen location.
Here is my log output

2023-04-03, 11:59:41.377 [Warning] [  ] QPixmap::scaled: Pixmap is a null pixmap
2023-04-03, 11:59:41.377 [Warning] [  ] QPixmap::scaled: Pixmap is a null pixmap
2023-04-03, 11:59:41.381 [Debug  ] [  ] mic status false
2023-04-03, 11:59:43.887 [Debug  ] [  ] save to picture
2023-04-03, 11:59:43.892 [Debug  ] [  ] ConfigSettings: "save" "save_op" QVariant(uint, 1)
2023-04-03, 11:59:43.895 [Debug  ] [  ] ConfigSettings: "common" "default_savepath" QVariant(QString, "/home/alexfoxalt/Pictures")
2023-04-03, 11:59:45.583 [Debug  ] [  ] release event !!!
2023-04-03, 11:59:45.644 [Debug  ] [  ] shotCurrentImg shotFullScreen
2023-04-03, 11:59:45.644 [Debug  ] [  ] m_backgroundRect QRect(0,0 1920x1080)
2023-04-03, 11:59:45.647 [Debug  ] [  ] m_resultPixmap QRect(0,0 0x0)
2023-04-03, 11:59:45.647 [Debug  ] [  ] 707 , 751 , 370 , 233 QRect(0,0 0x0) 1
2023-04-03, 11:59:45.647 [Debug  ] [  ] release event !!!
2023-04-03, 11:59:45.651 [Debug  ] [  ] ConfigSettings: "common" "default_savepath" QVariant(QString, "/home/alexfoxalt/Pictures")
2023-04-03, 11:59:45.651 [Debug  ] [  ] "/home/alexfoxalt/Pictures/Screen Capture_select-area_20230403115945.png"
[1]    17762 segmentation fault (core dumped)  deepin-screen-recorder

[BLumia]

[1] 17762 segmentation fault (core dumped) deepin-screen-recorder

Could you provide the coredump stacktrace? coredumpctl gdb then bt could do the trick. (or use gdb to start the app, or any other preferred way to do so)

If possible, I suggest try build the new version and see if that can fix the issue since we probably won't backport fixes to older version.

[AlexFoxalt]

Sure, here is my stacktrace after bt

(gdb) bt
#0  0x00007f55cdcb7965 in QDBusAbstractInterface::asyncCallWithArgumentList(QString const&, QList<QVariant> const&) ()
   from /lib/x86_64-linux-gnu/libQt5DBus.so.5
#1  0x00005620c79a9b0f in ?? ()
#2  0x00005620c799d902 in ?? ()
#3  0x00005620c79a5b38 in ?? ()
#4  0x00007f55cda127c8 in ?? () from /lib/x86_64-linux-gnu/libQt5Core.so.5
#5  0x00007f55ce75b116 in QAbstractButton::clicked(bool) () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#6  0x00007f55ce75b39e in ?? () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#7  0x00007f55ce75cfc4 in ?? () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#8  0x00007f55ce75d1e7 in QAbstractButton::mouseReleaseEvent(QMouseEvent*) () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#9  0x00007f55ce6a84ee in QWidget::event(QEvent*) () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#10 0x00007f55ce665713 in QApplicationPrivate::notify_helper(QObject*, QEvent*) () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#11 0x00007f55ce66d364 in QApplication::notify(QObject*, QEvent*) () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#12 0x00007f55cd9dae3a in QCoreApplication::notifyInternal2(QObject*, QEvent*) () from /lib/x86_64-linux-gnu/libQt5Core.so.5
#13 0x00007f55ce66be47 in QApplicationPrivate::sendMouseEvent(QWidget*, QMouseEvent*, QWidget*, QWidget*, QWidget**, QPointer<QWidget>&, bool, bool) () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#14 0x00007f55ce6c1d40 in ?? () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#15 0x00007f55ce6c4fd5 in ?? () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#16 0x00007f55ce665713 in QApplicationPrivate::notify_helper(QObject*, QEvent*) () from /lib/x86_64-linux-gnu/libQt5Widgets.so.5
#17 0x00007f55cd9dae3a in QCoreApplication::notifyInternal2(QObject*, QEvent*) () from /lib/x86_64-linux-gnu/libQt5Core.so.5
#18 0x00007f55cdf52307 in QGuiApplicationPrivate::processMouseEvent(QWindowSystemInterfacePrivate::MouseEvent*) ()
   from /lib/x86_64-linux-gnu/libQt5Gui.so.5
#19 0x00007f55cdf27a2c in QWindowSystemInterface::sendWindowSystemEvents(QFlags<QEventLoop::ProcessEventsFlag>) ()
   from /lib/x86_64-linux-gnu/libQt5Gui.so.5
#20 0x00007f55c90bcd6e in ?? () from /lib/x86_64-linux-gnu/libQt5XcbQpa.so.5
#21 0x00007f55cc3f6d3b in g_main_context_dispatch () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#22 0x00007f55cc44b6c8 in ?? () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#23 0x00007f55cc3f43e3 in g_main_context_iteration () from /lib/x86_64-linux-gnu/libglib-2.0.so.0
#24 0x00007f55cda340b8 in QEventDispatcherGlib::processEvents(QFlags<QEventLoop::ProcessEventsFlag>) ()
--Type <RET> for more, q to quit, c to continue without paging--
   from /lib/x86_64-linux-gnu/libQt5Core.so.5
#25 0x00007f55cd9d975b in QEventLoop::exec(QFlags<QEventLoop::ProcessEventsFlag>) () from /lib/x86_64-linux-gnu/libQt5Core.so.5
#26 0x00007f55cd9e1cf4 in QCoreApplication::exec() () from /lib/x86_64-linux-gnu/libQt5Core.so.5
#27 0x00005620c7990073 in main ()

[BLumia]

Could you check if deepin-screen-recorder-dbgsym or package with similar name is installed? There are some stack with ?? () which seems missing debug symbols so we can't get related details. Thanks!