-
Notifications
You must be signed in to change notification settings - Fork 4.8k
Description
Description of the Issue
I am reporting a critical account logic bug that led to the loss of 3 months of research data. I am currently stuck in an infinite 404/Login loop.
How the bug happened
- I have a primary Google account. My QQ email is set as the "Recovery Email" for this Google account.
- Due to persistent captcha issues, I tried to test a "new" account using my QQ email.
- The system silently merged the QQ login with my existing Google User ID (likely due to the recovery email relationship) without any notification.
- Thinking it was a separate temporary account, I deleted the account while logged in via QQ.
- This action unexpectedly deleted my primary Google account's data as well.
Current "Zombie" State
Now, when I try to log in via Google:
- It says "You are logging back into lmarena".
- It immediately redirects to a 404 page.
- After refreshing, the UI shows I am logged in, but I cannot accept the Terms of Service (it keeps saying "Failed").
- This proves the database record is in a "corrupted/half-deleted" state but the User ID still exists.
Why this is urgent
This account contains 3 months of my intellectual work, ideas, and critical chat history. Losing this is devastating to me. Since the system returns a 404 instead of "Account Not Found," I believe the data might still be recoverable in the backend (e.g., in a "soft delete" state).
Request
I hope the developers check the database logs for this conflict. I am the legitimate owner of both emails and can provide any proof needed.
Primary Google Email:wang****@gmail.com
Recovery QQ Email:3308******@qq.com
Approx. Deletion Time:[Dec 25th,UTC 07:00]
Please help me recover my life's work. Thank you.