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1 | | -## Reporting Bugs |
| 1 | +This issue tracker is not actively monitored. |
2 | 2 |
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3 | | -Please be aware of the following things when filing bug reports: |
4 | | - |
5 | | -1. Avoid raising duplicate issues. *Please* use the GitHub issue search feature |
6 | | - to check whether your bug report or feature request has been mentioned in |
7 | | - the past. |
8 | | -2. When filing bug reports about exceptions or tracebacks, please include the |
9 | | - *complete* traceback. Partial tracebacks, or just the exception text, are |
10 | | - not helpful. |
11 | | -3. Make sure you provide a suitable amount of information to work with. This |
12 | | - means you should provide: |
13 | | - |
14 | | - - Guidance on **how to reproduce the issue**. Ideally, this should be a |
15 | | - *small* code sample that can be run immediately by the maintainers. |
16 | | - Failing that, let us know what you're doing, how often it happens, what |
17 | | - environment you're using, etc. Be thorough: it prevents us needing to ask |
18 | | - further questions. |
19 | | - - Tell us **what you expected to happen**. When we run your example code, |
20 | | - what are we expecting to happen? What does "success" look like for your |
21 | | - code? |
22 | | - - Tell us **what actually happens**. It's not helpful for you to say "it |
23 | | - doesn't work" or "it fails". Tell us *how* it fails: do you get an |
24 | | - exception? A hang? How was the actual result different from your expected |
25 | | - result? |
26 | | - - Tell us **what version of Moto you're using**, and |
27 | | - **how you installed it**. Tell us whether you're using standalone server |
28 | | - mode or the Python mocks. If you are using the Python mocks, include the |
29 | | - version of boto/boto3/botocore. |
30 | | - |
31 | | - |
32 | | - If you do not provide all of these things, it will take us much longer to |
33 | | - fix your problem. |
| 3 | +If you find a bug in LocalStack or Moto-Ext, please report this to our [support team](https://docs.localstack.cloud/aws/getting-started/help-support/). |
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