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Copy file name to clipboardExpand all lines: docs/self-hosting/troubleshoot/license-errors.mdx
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This usually occurs when the environment configuration is incorrect. The
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`payment_server_url` environment variable is missing. To fix:
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1. Back up the `plane.env` file. See [this guide](/self-hosting/manage/backup-restore#backup-plane-env).
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1. Back up the `plane.env` file. See [this guide](/self-hosting/manage/backup-restore#backup-planeenv).
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2. Run `prime-cli repair` to let Prime CLI attempt automatic fixes to the `plane.env` file.
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3. Try activating your workspace with the license key.
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4. If needed, configure the instance in [God mode](/self-hosting/govern/instance-admin#settings) or adjust the environment variables directly in the new `plane.env` file.
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