Merge pull request #375 from makeplane/custom-intake-forms

Custom Intake Forms, Threaded comments

Author: srinivaspendem

docs/communication-and-collaboration/comments-and-activity.mdx

@@ -20,6 +20,20 @@ Use comments to discuss work items, ask questions, provide updates, and collabor
 
 Your comment appears immediately in the activity feed with a timestamp and your profile picture.
 
+## Reply to comments
+Reply directly to specific comments to keep discussions organized and contextual. Threaded comments help you maintain focused conversations within a work item, especially when multiple topics are being discussed.
+
+### Create a threaded reply
+
+![Reply to comments](https://media.docs.plane.so/issues/reply-to-comments.webp#hero)
+
+1. Click the ⋯ menu next to any comment to reveal the actions menu.
+2. Select **Reply**.
+3. Type your response in the reply field.
+4. Click **Comment** to post your reply.
+
+Replies appear nested under the original comment, making it easy to follow the conversation thread. Team members get notified when you reply to their comments.
+
 ## Comment features
 
 ### Rich text formatting

docs/core-concepts/issues/overview.mdx

@@ -153,6 +153,7 @@ You can also [convert Epics to Work Items](/core-concepts/issues/epics#convert-e
 
 ## Comment on work items
 Collaborate on work items through comments. Tag team members, format text, and track all changes in the activity log. See [Work item comments](/communication-and-collaboration/comments-and-activity) for details. 
+
 ![Work item activity and comments](https://media.docs.plane.so/issues/issue-activity-comments.webp#hero)
 
 ## Subscribe to notifications

docs/intake/intake-forms.mdx

@@ -33,3 +33,27 @@ Once users submit the form, you’ll see their work item in your project's **Int
 ![mark-duplicate-intake-issues](https://media.docs.plane.so/intake/review-intake-form-issues.webp#hero)
 
 This feature makes it easier to collect external feedback and handle work item submissions efficiently without giving outside users direct access to your project.
+
+## Custom intake forms
+
+Plane provides a default intake form structure for quick setup. However, if you need more control over what information you collect, you can build custom forms using your project's [work item types](/core-concepts/issues/issue-types).
+
+When you build forms with work item types, you design the form around a specific type's properties.
+
+This approach lets you:
+- Build forms that match the structure of your work item types
+- Select exactly which properties appear on the form.
+- Create multiple forms for different purposes, each with its own structure.
+- Collect the right information based on what users are submitting.
+
+### Create a custom form
+![custom-intake-form](https://media.docs.plane.so/intake/custom-intake-forms.webp#hero-br)
+
+1. In your project settings, go to **Features > Intake > Forms**. 
+2. Click **+** next to **Create Forms using work item types**.
+3. Enter a form title and select the work item type it should use to create the form. 
+3. Under **Properties**, choose which custom fields from that work item type to include.
+4. Use **Preview** to see how the form appears to external users.
+5. Click **Save** when you're ready to generate the form URL.
+
+Each custom form gets its own unique URL that you can share. Users filling out the form will only see the fields you've selected, keeping their experience focused and straightforward.