Connecting Error : Switch to Ethereum or Matic network

[PavanAnanthSharma]

Altho metamask is connected to Ethereum main net and also when connected to Matic main network it still gives a JS:alert saying "switch to Matic or Ethereum network"; please can someone help on how to overcome this issue.
you guys are amazing!!
Thank you..

[Dev1rep]

Altho metamask is connected to Ethereum main net and also when connected to Matic main network it still gives a JS:alert saying "switch to Matic or Ethereum network"; please can someone help on how to overcome this issue. you guys are amazing!! Thank you..

Hello @PavanAnanthSharma
Apologies for the late reply.
A ticket has been opened for you to talk to a Live Chat Support using ticket ID TM09ujw2.