Create message-templates.md

Author: brunoocasali

resources/message-templates.md

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+## Message templates
+
+These templates should be used whenever the situations written in bold happen:
+
+**When the contributor asks to be assigned to the issue**
+
+Hi \@username, We prefer not assigning external people to our issues.
+
+Why? People often ask to be assigned and never return, discouraging the volunteer contributors from opening a PR to fix the issue.
+
+We will accept and merge the first PR that fixes correctly and implements the issue following the contribution guidelines of the corresponding repository.
+
+We are looking forward to seeing you. No need to wait for an assignment to start! :+1:
+
+**When the contributor suggests an improvement in a low-level tier.**
+
+Hey \@username.
+I agree with implementing this!
+
+We might need more time to work on it in the following weeks. Also, I will add some details to this issue to make the implementation easier.
+If someone wants to contribute and implement it, it will be released faster! PRs are always welcome!
+
+**When the user creates an issue that is a support**
+
+Hey there,
+
+We are a small team, so we can’t spend much time doing support anymore :cry:. 
+You’ll have better luck by going to our support channels like Discord. Can you please try it first? 
+If you can identify this as a bug, feel free to open up a new issue with a link to the original one, and we’ll gladly help you out.
+
+[Discord](https://discord.gg/meilisearch) 
+[StackOverflow](https://stackoverflow.com/questions/tagged/meilisearch)
+
+Thanks for using Meilisearch!