Why are all our plugins flagged as containing malware? And why was our Partner Center account deleted without any notification? I need an explanation.

[zhangwenke8018-art]

All our Edge accounts have been deleted, and all our plugins have been removed without any prior notice.

[venkatasai5171]

Hello @zhangwenke8018-art ,

Hope you are doing well.
I’m Venkat from the Microsoft Edge Extension Developer Support team.

Could you please share your extension details, including the Store ID, CRX ID, Seller ID, and the name of the extension? This will help us check and provide you with an update.

Looking forward to your response.

Regards,
Venkat
Microsoft Edge Extension Developer Support

[zhangwenke8018-art]

I am unable to provide this information because all the plugins under my current account ***@***.*** have been removed, and my developer account has also been deleted. I cannot access any related information. I did not receive any email notification beforehand, which has caused us significant losses.

…

On Thu, Dec 4, 2025 at 12:19 PM Venkat ***@***.***> wrote: *venkatasai5171* left a comment (microsoft/MicrosoftEdge-Extensions#451) <#451 (comment)> Hello @zhangwenke8018-art <https://github.com/zhangwenke8018-art> , Hope you are doing well. I’m Venkat from the Microsoft Edge Extension Developer Support team. Could you please share your extension details, including the Store ID, CRX ID, Seller ID, and the name of the extension? This will help us check and provide you with an update. Looking forward to your response. Regards, Venkat Microsoft Edge Extension Developer Support — Reply to this email directly, view it on GitHub <#451 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/B3B2D3T72URMPIGLH2VHPPL376Y6TAVCNFSM6AAAAACN7NCQD6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTMMJQGAZDANZYHE> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[zhangwenke8018-art]

I want to know what we need to do to recover our account and our extensions.

…

On Fri, Dec 5, 2025 at 9:12 AM wenke zhang ***@***.***> wrote: I am unable to provide this information because all the plugins under my current account ***@***.*** have been removed, and my developer account has also been deleted. I cannot access any related information. I did not receive any email notification beforehand, which has caused us significant losses. On Thu, Dec 4, 2025 at 12:19 PM Venkat ***@***.***> wrote: > *venkatasai5171* left a comment (microsoft/MicrosoftEdge-Extensions#451) > <#451 (comment)> > > Hello @zhangwenke8018-art <https://github.com/zhangwenke8018-art> , > > Hope you are doing well. > I’m Venkat from the Microsoft Edge Extension Developer Support team. > > Could you please share your extension details, including the Store ID, > CRX ID, Seller ID, and the name of the extension? This will help us check > and provide you with an update. > > Looking forward to your response. > > Regards, > Venkat > Microsoft Edge Extension Developer Support > > — > Reply to this email directly, view it on GitHub > <#451 (comment)>, > or unsubscribe > <https://github.com/notifications/unsubscribe-auth/B3B2D3T72URMPIGLH2VHPPL376Y6TAVCNFSM6AAAAACN7NCQD6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTMMJQGAZDANZYHE> > . > You are receiving this because you were mentioned.Message ID: > ***@***.***> >

[venkatasai5171]

Hello @zhangwenke8018-art ,

We understand your privacy concerns. Could you please share the following details with us:

• Your developer account email ID
• Seller ID
• Complete extension details, including name, CRX ID, and Store ID

Kindly send this information to ext_dev_support@microsoft.com so we can check with our internal team and provide you with an update.

Looking forward to your response.

Regards,
Venkat
Microsoft Edge Extension Developer Support

[zhangwenke8018-art]

This has nothing to do with privacy. The problem is that my developer account has been deleted, so I can't provide the information you need in the plugin. I can only provide you with my developer email address. The plugins that were unjustly removed include: WADeck - WA AI ChatBot, WAPlus CRM - Best AI-Powered Messaging CRM, Find WhatsApp Link - Group Invite Link, WA Bulk Message Sender, WA Self Sender & Easy Sender - Personalized WhatsApp Messages & Group Tools, WA Download — WhatsApp Chat Backup & Contacts Export.

…

On Fri, Dec 5, 2025 at 2:26 PM Venkat ***@***.***> wrote: *venkatasai5171* left a comment (microsoft/MicrosoftEdge-Extensions#451) <#451 (comment)> Hello @zhangwenke8018-art <https://github.com/zhangwenke8018-art> , We understand your privacy concerns. Could you please share the following details with us: - Your developer account email ID - Seller ID - Complete extension details, including name, CRX ID, and Store ID Kindly send this information to ***@***.*** so we can check with our internal team and provide you with an update. Looking forward to your response. Regards, Venkat Microsoft Edge Extension Developer Support — Reply to this email directly, view it on GitHub <#451 (comment)>, or unsubscribe <https://github.com/notifications/unsubscribe-auth/B3B2D3R4727OJRLFVXDA6234AEQQ7AVCNFSM6AAAAACN7NCQD6VHI2DSMVQWIX3LMV43OSLTON2WKQ3PNVWWK3TUHMZTMMJVGQ4DKNBVGI> . You are receiving this because you were mentioned.Message ID: ***@***.***>

[venkatasai5171]

Hello @zhangwenke8018-art ,

Thank you for sharing the details so far. We were unable to locate the exact extensions with the information provided. To help us investigate and identify the correct extensions, please share the following details with us over our DL: ext_dev_support@microsoft.com

• The developer email address associated with the account (if you still remember)
• Any available extension IDs (CRX IDs) or unique identifiers for the extensions
• If possible, the approximate dates when these extensions were published or last updated

This information will enable us to trace the extensions accurately and proceed further with the investigation.

Looking forward to your response.

Regards,
Venkat
Microsoft Edge Extension Developer Support

[venkatasai5171]

Hello,

I hope your query has been resolved. As we haven’t received any response from you, we are proceeding to close this bug. If you continue to experience any issues, please feel free to raise a new bug and reach out to us.

Regards,
Venkat
Microsoft Edge Developer Support