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"system_message": "You are an AI Agent. You have knowledge about HR (e.g., human resources), policies, procedures, and onboarding guidelines.",
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"description": "Handles employee onboarding, HR policies, and human resources management tasks.",
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"icon": "Person",
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"index_name": "",
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"use_rag": false,
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"use_mcp": false,
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"coding_tools": false,
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"use_bing": false
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},
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{
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"input_key": "tech-support-001",
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"type": "TechSupport",
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"name": "Tech Support Specialist",
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"deployment_name": "gpt-4o",
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"system_message": "You are a Product agent. You have knowledge about product management, development, and compliance guidelines. When asked to call a function, you should summarize back what was done.",
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"description": "Provides technical support for mobile plans, telecommunications, and IT services.",
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"icon": "Phone",
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"index_name": "",
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"use_rag": false,
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"use_mcp": false,
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"coding_tools": false,
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"use_bing": false
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},
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{
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"input_key": "procurement-001",
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"type": "Procurement",
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"name": "Procurement Specialist",
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"deployment_name": "gpt-4o",
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"system_message": "You are a Procurement agent. You specialize in purchasing, vendor management, supply chain operations, and inventory control. You help with creating purchase orders, managing vendors, tracking orders, and ensuring efficient procurement processes.",
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"description": "Manages purchasing decisions, add-ons, and procurement processes.",
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"icon": "ShoppingBag",
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"index_name": "",
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"use_rag": false,
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"use_mcp": false,
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"coding_tools": false,
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"use_bing": false
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},
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{
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"input_key": "marketing-001",
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"type": "Marketing",
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"name": "Marketing Specialist",
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"deployment_name": "gpt-4o",
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"system_message": "You are a Marketing agent. You specialize in marketing strategy, campaign development, content creation, and market analysis. You help create effective marketing campaigns, analyze market data, and develop promotional content for products and services.",
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"description": "Creates marketing content, press releases, and promotional materials.",
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"icon": "DocumentEdit",
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"index_name": "",
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"use_rag": false,
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"use_mcp": false,
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"coding_tools": false,
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"use_bing": false
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},
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{
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"input_key": "generic-001",
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"type": "Generic",
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"name": "General Assistant",
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"deployment_name": "gpt-4o",
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"system_message": "You are a Generic agent that can help with general questions and provide basic information. You can search for information and perform simple calculations.",
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"description": "Provides general assistance and handles miscellaneous tasks that don't require specialized expertise.",
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"icon": "Bot",
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"index_name": "",
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"use_rag": false,
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"use_mcp": false,
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"coding_tools": false,
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"use_bing": false
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}
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],
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"description": "Business Operations team handles employee onboarding, telecommunications support, procurement, and marketing tasks for comprehensive business operations management.",
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"logo": "Building",
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"plan": "Multi-agent business operations plan covering HR, tech support, procurement, and marketing activities",
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"starting_tasks": [
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{
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"id": "onboard",
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"name": "Onboard employee",
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"prompt": "Onboard a new employee, Jessica Smith.",
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"created": "2025-08-05T00:00:00.000Z",
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"creator": "system",
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"logo": "Person"
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},
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{
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"id": "mobile",
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"name": "Mobile plan query",
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"prompt": "Ask about roaming plans prior to heading overseas.",
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"created": "2025-08-05T00:00:00.000Z",
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"creator": "system",
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"logo": "Phone"
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},
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{
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"id": "addon",
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"name": "Buy add-on",
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"prompt": "Enable roaming on mobile plan, starting next week.",
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"created": "2025-08-05T00:00:00.000Z",
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"creator": "system",
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"logo": "ShoppingBag"
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},
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{
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"id": "press",
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"name": "Draft a press release",
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"prompt": "Write a press release about our current products.",
"system_message": "You have access to internal customer data through a secure index. Use this data to answer questions about customers, their interactions with customer service, satisfaction, etc. Be mindful of privacy and compliance regulations when handling customer data.",
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"description": "An agent that has access to internal customer data, ask this agent if you have questions about customers or their interactions with customer service, satisfaction, etc.",
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"use_rag": true,
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"use_mcp": false,
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"use_bing": false,
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"use_reasoning": false,
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"index_name": "macae-index",
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"index_foundry_name": "",
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"index_endpoint": "",
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"coding_tools": false
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},
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{
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"input_key": "",
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"type": "",
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"name": "OrderDataAgent",
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"deployment_name": "gpt-4.1-mini",
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"icon": "",
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"system_message": "You have access to internal order, inventory, product, and fulfillment data through a secure index. Use this data to answer questions about products, shipping delays, customer orders, warehouse management, etc. Be mindful of privacy and compliance regulations when handling customer data.",
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"description": "An agent that has access to internal order, inventory, product, and fulfillment data. Ask this agent if you have questions about products, shipping delays, customer orders, warehouse management, etc.",
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"use_rag": true,
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"use_mcp": false,
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"use_bing": false,
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"use_reasoning": false,
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"index_name": "macae-index",
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"index_foundry_name": "",
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"coding_tools": true
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},
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{
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"input_key": "",
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"type": "",
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"name": "AnalysisRecommendationAgent",
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"deployment_name": "o4-mini",
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"icon": "",
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"system_message": "You are a reasoning agent that can analyze customer data and provide recommendations for improving customer satisfaction and retention. You do not have access to any data sources, but you can reason based on the information provided to you by other agents. Use your reasoning skills to identify patterns, trends, and insights that can help improve customer satisfaction and retention. Provide actionable recommendations based on your analysis. You have access to other agents that can answer questions and provide data about customers, products, orders, inventory, and fulfilment. Use these agents to gather information as needed.",
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"description": "A reasoning agent that can analyze customer data and provide recommendations for improving customer satisfaction and retention.",
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"use_rag": false,
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"use_mcp": false,
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"use_bing": false,
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"use_reasoning": true,
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"index_name": "",
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"index_foundry_name": "",
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"coding_tools": false
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},
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{
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"input_key": "",
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"type": "",
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"name": "ProxyAgent",
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"deployment_name": "",
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"icon": "",
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"system_message": "",
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"description": "",
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"use_rag": false,
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"use_mcp": false,
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"use_bing": false,
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"use_reasoning": false,
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"index_name": "",
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"index_foundry_name": "",
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"coding_tools": false
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}
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],
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"protected": false,
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"description": "Team focused on individualized customer relationship management and overall customer satisfaction.",
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"logo": "",
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"plan": "",
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"starting_tasks": [
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{
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"id": "task-1",
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"name": "Satisfaction Plan",
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"prompt": "Analyze the satisfaction of Emily Thompson with Contoso. If needed, provide a plan to increase her satisfaction.",
Copy file name to clipboardExpand all lines: data/agent_teams/retail.json
+20-4Lines changed: 20 additions & 4 deletions
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@@ -29,8 +29,8 @@
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"name": "OrderDataAgent",
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"deployment_name": "gpt-4.1-mini",
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"icon": "",
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"system_message": "You have access to internal order, inventory, product, and fulfilment data through a secure index. Use this data to answer questions about products, shipping delays, customer orders, warehouse management, etc. Be mindful of privacy and compliance regulations when handling customer data.",
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"description": "An agent that has access to internal order, inventory, product, and fulfilment data. Ask this agent if you have questions about products, shipping delays, customerr orders, warehouse management, etc.",
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"system_message": "You have access to internal order, inventory, product, and fulfillment data through a secure index. Use this data to answer questions about products, shipping delays, customer orders, warehouse management, etc. Be mindful of privacy and compliance regulations when handling customer data.",
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"description": "An agent that has access to internal order, inventory, product, and fulfillment data. Ask this agent if you have questions about products, shipping delays, customer orders, warehouse management, etc.",
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"use_rag": true,
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"use_mcp": false,
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"use_bing": false,
@@ -42,7 +42,7 @@
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{
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"input_key": "",
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"type": "",
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"name": "AnalysisRecomendationAgent",
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"name": "AnalysisRecommendationAgent",
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"deployment_name": "o4-mini",
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"icon": "",
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"system_message": "You are a reasoning agent that can analyze customer data and provide recommendations for improving customer satisfaction and retention. You do not have access to any data sources, but you can reason based on the information provided to you by other agents. Use your reasoning skills to identify patterns, trends, and insights that can help improve customer satisfaction and retention. Provide actionable recommendations based on your analysis. You have access to other agents that can answer questions and provide data about customers, products, orders, inventory, and fulfilment. Use these agents to gather information as needed.",
@@ -54,6 +54,22 @@
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"index_name": "",
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"index_foundry_name": "",
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"coding_tools": false
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},
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{
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"input_key": "",
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"type": "",
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"name": "ProxyAgent",
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"deployment_name": "",
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"icon": "",
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"system_message": "",
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"description": "",
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"use_rag": false,
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"use_mcp": false,
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"use_bing": false,
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"use_reasoning": false,
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"index_name": "",
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"index_foundry_name": "",
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"coding_tools": false
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}
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],
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"protected": false,
@@ -64,7 +80,7 @@
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{
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"id": "task-1",
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"name": "Satisfaction Plan",
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"prompt": "Create a plan to improve Emily Thompson's satisfaction.",
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"prompt": "Analyze the satisfaction of Emily Thompson with Contoso. If needed, provide a plan to increase her satisfaction.",
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