dataset back

Author: Fr4nc3

data/datasets/competitor_pricing_analysis.csv

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+ProductCategory,ContosoAveragePrice,CompetitorAveragePrice
+Dresses,120,100
+Shoes,100,105
+Accessories,60,55
+Sportswear,80,85

data/datasets/customer_churn_analysis.csv

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+ReasonForCancellation,Percentage
+Service Dissatisfaction,40
+Financial Reasons,3
+Competitor Offer,15
+Moving to a Non-Service Area,5
+Other,37

data/datasets/customer_feedback_surveys.csv

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+SurveyID,Date,SatisfactionRating,Comments
+O5678,2023-03-16,5,"Loved the summer dress! Fast delivery."
+O5970,2023-09-13,4,"Happy with the sportswear. Quick delivery."

data/datasets/customer_profile.csv

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+CustomerID,Name,Age,MembershipDuration,TotalSpend,AvgMonthlySpend,PreferredCategories
+C1024,Emily Thompson,35,24,4800,200,"Dresses, Shoes, Accessories"

data/datasets/customer_service_interactions.json

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+{"InteractionID":"1","Channel":"Live Chat","Date":"2023-06-20","Customer":"Emily Thompson","OrderID":"O5789","Content":["Agent: Hello Emily, how can I assist you today?","Emily: Hi, I just received my order O5789, and wanted to swap it for another colour","Agent: Sure, that's fine- feel free to send it back or change it in store.","Emily: Ok, I'll just send it back then","Agent: Certainly. I've initiated the return process. You'll receive an email with the return instructions.","Emily: Thank you."]}
+{"InteractionID":"2","Channel":"Phone Call","Date":"2023-07-25","Customer":"Emily Thompson","OrderID":"O5890","Content":["Agent: Good afternoon, this is Contoso customer service. How may I help you?","Emily: I'm calling about my order O5890. I need the gown for an event this weekend, and just want to make sure it will be delivered on time as it's really important.","Agent: Let me check... it seems like the delivery is on track. It should be there on time.","Emily: Ok thanks."]}
+{"InteractionID":"3","Channel":"Email","Date":"2023-09-15","Customer":"Emily Thompson","OrderID":"","Content":["Subject: Membership Cancellation Request","Body: Hello, I want to cancel my Contoso Plus subscription. The cost is becoming too high for me."]}

data/datasets/delivery_performance_metrics.csv

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+Month,AverageDeliveryTime,OnTimeDeliveryRate,CustomerComplaints
+March,3,98,15
+April,4,95,20
+May,5,92,30
+June,6,88,50
+July,7,85,70
+August,4,94,25
+September,3,97,10

data/datasets/email_marketing_engagement.csv

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+Campaign,Opened,Clicked,Unsubscribed
+Summer Sale,Yes,Yes,No
+New Arrivals,Yes,No,No
+Exclusive Member Offers,No,No,No
+Personal Styling Invite,No,No,No
+Autumn Collection Preview,Yes,Yes,No

data/datasets/loyalty_program_overview.csv

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+TotalPointsEarned,PointsRedeemed,CurrentPointBalance,PointsExpiringNextMonth
+4800,3600,1200,1200

data/datasets/product_return_rates.csv

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+Category,ReturnRate
+Dresses,15
+Shoes,10
+Accessories,8
+Outerwear,12
+Sportswear,9

data/datasets/product_table.csv

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+ProductCategory,ReturnRate,ContosoAveragePrice,CompetitorAveragePrice
+Dresses,15,120,100
+Shoes,10,100,105
+Accessories,8,60,55
+Outerwear,12,,
+Sportswear,9,80,85