[Skills] add/update transcripts (#2580)

Hospitality, POI, ITSM

Author: xieofxie

docs/_docs/overview/virtual-assistant-solution.md

@@ -13,7 +13,7 @@ At it's core is the [Virtual Assistant template]({{site.baseurl}}//overview/virt
 
 Extend a Virtual Assistant experience with reusable [Bot Framework Skills]({{site.baseurl}}/overview/skills), fulfilling common scenarios such as finding a nearby point of interest, checking off an item on a to-do list, or replying to an email. Skills can be fully customized and samples are available, enabling you to get started with multiple languages, dialogs, and code.
 
-Review analytics captured from the out-of-the-box Application Insights telemetry using the [Virtual Assistant Analytics Power BI template]({{{site.baseurl}}/virtual-assistant/tutorials/view-analytics/1-intro/).
+Review analytics captured from the out-of-the-box Application Insights telemetry using the [Virtual Assistant Analytics Power BI template]({{site.baseurl}}/virtual-assistant/tutorials/view-analytics/1-intro/).
 
 ![Virtual Assistant diagram]({{site.baseurl}}/assets/images/virtualassistant-diagram.jpg)
 

docs/_docs/skills/samples/experimental.md

@@ -312,6 +312,8 @@ This skill demonstrates the following scenarios:
 - Room service: *I want to see a room service menu*
 - Check out: *Can I check out now?*
 
+An example transcript file demonstrating the Skill in action can be found [here]({{site.baseurl}}/assets/transcripts/skills-hospitality.transcript), you can use the Bot Framework Emulator to open transcripts.
+
 ![Hospitality Example]({{site.baseurl}}/assets/images/skills-hospitality-transcript.png)
 
 The [Hospitality Sample VA]({{site.baseurl}}/reference/samples/hospitalitysample) demonstrates this skill and a number of other skills to demonstrate a more in-depth hospitality experience.
@@ -327,6 +329,8 @@ This skill demonstrates the following scenarios:
 - Close a ticket: *Close my ticket*
 - Find Knowledgebase item: *Search knowledge articles related to error 1234*
 
+An example transcript file demonstrating the Skill in action can be found [here]({{site.baseurl}}/assets/transcripts/skills-itsm.transcript), you can use the Bot Framework Emulator to open transcripts.
+
 #### Configuration
 {:.no_toc}