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[Package Issue]: Microsoft Office #280920

@kingma-sbw

Description

@kingma-sbw

Please confirm these before moving forward

  • I have searched for my issue and not found a work-in-progress/duplicate/resolved issue.
  • I have not been informed if the issue is resolved in a preview version of the winget client.

Category of the issue

Installation issue.

Brief description of your issue

Installing Microsoft Office from an import .json file results in an empty setup shell that shows no progress

Image

Steps to reproduce

Create an import file with the following contents:

{
	"$schema" : "https://aka.ms/winget-packages.schema.2.0.json",
	"CreationDate" : "2025-07-03T08:44:18.732-00:00",
	"Sources" : 
	[
		{
			"Packages" : 
			[
				{
					"PackageIdentifier" : "Microsoft.Office"
				},
			],
			"SourceDetails" : 
			{
				"Argument" : "https://cdn.winget.microsoft.com/cache",
				"Identifier" : "Microsoft.Winget.Source_8wekyb3d8bbwe",
				"Name" : "winget",
				"Type" : "Microsoft.PreIndexed.Package"
			}
		}
	],
	"WinGetVersion" : "1.11.400"
}

and run winget import -i <path-to.import.json>

Actual behavior

The setup.exe screen opens and shows a moving progress bar in the tasklist, but no progress is seen.

Expected behavior

Microsoft Office is installed.

Environment

Windows Package Manager v1.6.10121
Copyright (c) Microsoft Corporation. All rights reserved.

Windows: Windows.Desktop v10.0.26100.1742
System Architecture: X64
Package: Microsoft.DesktopAppInstaller v1.21.10120.0

Winget Directories
-----------------------------------------------------------------------------------------------------------------------
Logs                               %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\Diag…
User Settings                      %LOCALAPPDATA%\Packages\Microsoft.DesktopAppInstaller_8wekyb3d8bbwe\LocalState\sett…
Portable Links Directory (User)    %LOCALAPPDATA%\Microsoft\WinGet\Links
Portable Links Directory (Machine) C:\Program Files\WinGet\Links
Portable Package Root (User)       %LOCALAPPDATA%\Microsoft\WinGet\Packages
Portable Package Root              C:\Program Files\WinGet\Packages
Portable Package Root (x86)        C:\Program Files (x86)\WinGet\Packages
Installer Downloads                %USERPROFILE%\Downloads

Links
---------------------------------------------------------------------------
Privacy Statement   https://aka.ms/winget-privacy
License Agreement   https://aka.ms/winget-license
Third Party Notices https://aka.ms/winget-3rdPartyNotice
Homepage            https://aka.ms/winget
Windows Store Terms https://www.microsoft.com/en-us/storedocs/terms-of-sale

Admin Setting                             State
--------------------------------------------------
LocalManifestFiles                        Disabled
BypassCertificatePinningForMicrosoftStore Disabled
InstallerHashOverride                     Disabled
LocalArchiveMalwareScanOverride           Disabled

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    Issue-BugIt either shouldn't be doing this or needs an investigation.Needs-TriageThis work item needs to be triaged by a member of the core team.

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