ai: adds instructions for AI to follow when triaging issues

Signed-off-by: Vincent Biret <[email protected]>

Author: baywet

.github/instructions/first-response.instructions.md

@@ -0,0 +1,7 @@
+---
+applyTo: '**'
+---
+Start by thanking the user for using the SDK and for reaching out.
+Finish by asking if they have any other questions or need further assistance.
+Remove the tag `status:waiting-for-triage` from the issue.
+Add the tag `status:waiting-for-author-feedback` to the issue.

.github/instructions/listing-issues-for-triage.instructions.md

@@ -0,0 +1,5 @@
+---
+applyTo: '**'
+---
+List the latest 5 issues in the repository that have the label `status:waiting-for-triage` and are not closed.
+Do not include any pull request.

.github/instructions/recap-issue.instructions.md

@@ -0,0 +1,6 @@
+---
+applyTo: '**'
+---
+Give me a summary of the first issue in the list.
+Also can you tell me whether that issue seems to be caused by the service/API itself or the SDK?
+Also can you tell me if user is asking about a missing API segment, a missing property, or a missing query parameter, let them know this SDK is generated from metadata provided by the service?

.github/instructions/service-issue.instructions.md

@@ -0,0 +1,14 @@
+---
+applyTo: '**'
+---
+Reply this behaviour is caused by the backend service and not the SDK.
+Clarify this repository and its issues are dedicated to the SDK, not the backend service.
+
+If the user is about a missing API segment, a missing property, or a missing query parameter, let them know this SDK is generated from metadata provided by the service.
+If the issue is not about missing API segments/property/query parameters, do not say anything about the generation of the SDK.
+
+Suggest that the can contact the support team using this link: https://developer.microsoft.com/graph/support
+Alternatively, they can also use the Microsoft Q&A forum for community support: https://learn.microsoft.com/en-us/answers/tags/161/ms-graph
+
+Remove the tag `status:waiting-for-triage` from the issue.
+Add the tag `status:waiting-for-author-feedback` to the issue.