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You haven't provided the logs for a section of time where the problem exists. |
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We have a chatting application running on flask-socket-io. In this app, we have a end user, agent and manager.
Manager can see and reply all agents chats, agent can see and reply only the users connected to him/her. In the architecture, we are facing a issue where sometimes agent or manager does not receive any chats/messages emitted on room_id but when we refresh and rejoin manager/agent to same room_id, it works as expected. We checked the code and it looks fine. Most of the time, everything works as expected but we face this issue inconsistently. Is it the problem with architecture?
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