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Troubleshooting

MCMrARM edited this page Dec 21, 2018 · 14 revisions

Table of contents

Running the troubleshooter

Click the gear icon (settings) in the top right corner of the Qt launcher window, and press the [Run troubleshooter] button.

Could not find the game launcher

This may happen when the game launcher has not been installed or set properly. The launcher (mcpelauncher-client) must be available in the PATH variable for the launcher to work. If you are compiling from sources and do not want to install the launcher, please set the GAME_LAUNCHER_PATH at compile time with cmake (eg. cmake -DGAME_LAUNCHER_PATH=/home/paul/mcpelauncher/build/mcpelauncher-client .., make sure that this is the path to the directory containing the binary, and not the binary itself). Otherwise make sure the launcher is properly installed in your system.

The launcher crashes when I press Download and Play

First of all, make sure a version name is displayed under the Download and Play button. If it's not, please wait some time and/or try restarting the launcher. A window asking you to accept Google Play TOS should appear first.

If the launcher still crashes, it's possible you are trying to download a beta version of the game. Make sure to register in the beta first at https://play.google.com/apps/testing/com.mojang.minecraftpe.

You must have purchased Minecraft on the account you're trying to use.

In some cases, you may need to clear the launcher data.

Clearing the launcher UI data

Run the following commands:

rm -rf ~/.config/Minecraft\ Linux\ Launcher
rm -rf ~/.local/share/Minecraft\ Linux\ Launcher
rm -rf ~/.cache/Minecraft\ Linux\ Launcher

Obtaining the game log

In order to be able to view the game log, in the launcher press the gear in the top right corner and check the "Show log when starting the game" option. This will show a log and update it in realtime. You can copy it by pressing the icon in the top-right corner of the log window. Additionally, the log will be shown if the game crashes.

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