add response handling information

Author: ethanpalm

guides/assistant.mdx

@@ -28,13 +28,24 @@ You can view assistant usage through your dashboard to understand user behavior
 
 ## Managing the assistant
 
-The assistant is enabled by default for Pro and Custom plans. You can manage the assistant from your [dashboard](https://dashboard.mintlify.com/products/assistant/settings).
+The assistant is enabled by default for Pro and Custom plans. You can manage the assistant from your [dashboard](https://dashboard.mintlify.com/products/assistant/settings), including enabling or disabling it, configuring response handling, and setting a spend limit.
 
-**Enable or disable the assistant**
+### Enable or disable the assistant
 
 Toggle the assistant status to enable or disable the assistant for your documentation site.
 
-**Spend limit**
+### Response handling
+
+<Note>
+  Response handling is in beta. To enable it for your documentation site, [contact our sales team](mailto:[email protected]). 
+</Note>
+
+Configure how the assistant responds when it cannot answer questions by searching your docs. You can set an email to deflect questions to your support team and allow the assistant to search other websites.
+
+- **Assistant Deflection**: When enabled, the assistant directs users to your support team for questions that it cannot answer.
+- **Search Sites**: The assistant can search specified external sites for additional context when answering questions.
+
+### Spend limit
 
 Set a spend limit to control what happens if you reach your message allowance. By default, the assistant will continue to answer user questions after you reach your message allowance, which incurs overages.