diff --git a/images/integrations/osano-managed-rule.png b/images/integrations/osano-managed-rule.png
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diff --git a/integrations/privacy/osano.mdx b/integrations/privacy/osano.mdx
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--- a/integrations/privacy/osano.mdx
+++ b/integrations/privacy/osano.mdx
@@ -24,4 +24,30 @@ The `SOURCE` can be found as the `src` value in the code snippet generated by Os
 
 ```html Code snippet from Osano
 <script src="https://cmp.osano.com/placeholder/placeholder/osano.js"/>
-```
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+```
+
+## Troubleshooting
+
+<Accordion
+  title="Pages not loading with Strict compliance mode"
+>
+  If your documentation pages aren't loading properly when using Osano's **Strict** compliance mode, you'll need to whitelist Mintlify's domain to allow images and other assets to load.
+
+  <Steps>
+    <Step title="Navigate to Managed Rules">
+      In your Osano dashboard, go to **Scripts** → **Managed Rules**.
+    </Step>
+
+    <Step title="Add Mintlify domain">
+      Add `.mintlify.app/` as a managed rule.
+
+      <Frame>
+        <img src="/images/integrations/osano-managed-rule.png" alt="Osano managed rule" />
+      </Frame>
+
+      <Info>
+      This ensures that all Mintlify-served assets (including images, stylesheets, and other documentation resources) are treated as essential and will load even when Osano blocks uncategorized third-party content.
+      </Info>
+    </Step>
+  </Steps>
+</Accordion>
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