diff --git a/contact-support.mdx b/contact-support.mdx
index 63f7bfd87..b54b0528c 100644
--- a/contact-support.mdx
+++ b/contact-support.mdx
@@ -16,6 +16,8 @@ Visit our [YouTube](https://www.youtube.com/@GetMintlify/videos) channel for tut
 
 Send us a message from your [dashboard](https://dashboard.mintlify.com/) by selecting **Support** in the sidebar.
 
+![Support flow](https://mintlify.s3.us-west-1.amazonaws.com/mintlify/images/support-flow.gif)
+
 <Info>
 We aim to respond to all requests within 24 hours, but delays may occur during busy times.
 </Info>