Update README.md

Author: kyb3r

README.md

@@ -31,9 +31,7 @@
 ## What is Modmail?
 
 
-
-
-Modmail's core functionality provides an efficient communications interface between server members and staff. When a member sends a direct message to the bot, a channel is created within an isolated category for that member. This channel is where messages will be relayed and where any available staff member can respond to that user.
+Modmail's core functionality provides an efficient way for server members to communicate with server staff. When a member sends a direct message to the bot, a channel is created within an isolated category for that member. This channel is where messages will be relayed and where any available staff member can respond to that user.
 
 ## Features