Update README.md

Author: Taaku18

README.md

@@ -1,7 +1,7 @@
 <div align="center">
   <img src="https://i.imgur.com/o558Qnq.png" align="center">
   <br>
-  <strong><i>A feature rich Modmail bot for Discord.</i></strong>
+  <strong><i>A feature-rich Modmail bot for Discord.</i></strong>
   <br>
   <br>
 
@@ -32,70 +32,86 @@
 
 Modmail is similar to Reddit's Modmail both in functionality and purpose. It serves as a shared inbox for server staff to communicate with their users in a seamless way.
 
+This bot is free for everyone and always will be. If you like this project and would like to show your appreciation, you can support us on **[Patreon](https://www.patreon.com/kyber)**, cool benefits included! 
+
 ## How does it work?
 When a member sends a direct message to the bot, a channel or "thread" is created within an isolated category for that member. This channel is where messages will be relayed and where any available staff member can respond to that user. 
 
-All threads are logged and you can view previous threads through the corresponding generated log link. Here is an [**example**](https://logs.modmail.tk/example)
+All threads are logged and you can view previous threads through the corresponding generated log link. Here is an [**example**](https://logs.modmail.tk/example).
 
 ## Features
 
-* **Highly Customisable**
+* **Highly Customisable:**
   * Bot activity, prefix, category, log channel, etc.
-  * Fully customisable command permission system.
-  * Interface elements (color, responses, reactions, etc.)
-  * Snippets and *command aliases*
-  * Minimum account/guild age in order to create a thread.
-* **Thread logs**
+  * Command permission system.
+  * Interface elements (color, responses, reactions, etc).
+  * Snippets and *command aliases*.
+  * Minimum duration for accounts to be created before allowed to contact Modmail (`account_age`).
+  * Minimum duration for member to be in the guild allowed to contact Modmail (`guild_age`). 
+* **Thread logs:**
   * When you close a thread, a [log link](https://logs.modmail.tk/example) is generated and posted to your log channel.
-  * Rendered in styled HTML like Discord.
-  * Login in via Discord to protect your logs ([Patron only feature](https://patreon.com/kyber)).
-  * See past logs of a user with `?logs`
-  * Searchable by text queries using `?logs search`
-* **Robust implementation**
+  * Native Discord dark-mode feel.
+  * Markdown/formatting support.
+  * Login via Discord to protect your logs ([premium Patreon feature](https://patreon.com/kyber)).
+  * See past logs of a user with `?logs`.
+  * Searchable by text queries using `?logs search`.
+* **Robust implementation:**
   * Scheduled tasks in human time, e.g. `?close in 2 hours silently`.
-  * Editing and deleting messages is synced on both ends.
-  * Support for the full range of message content (mutliple images, files).
+  * Editing and deleting messages are synced on all channels.
+  * Support for the full range of message content (multiple images, files).
   * Paginated commands interfaces via reactions.
 
-This list is ever growing thanks to active development and our exceptional contributors. See a full list of documented commands by using the `help` command.
+This list is ever-growing thanks to active development and our exceptional contributors. See a full list of documented commands by using the `?help` command.
 
 ## Installation
 
-### Locally 
-Installation locally for development reasons or otherwise is as follows, you will need `python 3.7`.
+### Heroku
+
+This bot can be hosted on Heroku. 
+
+Installation via Heroku is possible with only your web browser. 
+The [**installation guide**](https://github.com/kyb3r/modmail/wiki/Installation) will guide you through the entire installation process. If you run into any problems, join the [development server](https://discord.gg/etJNHCQ) for help and support.
+
+You can also set up auto-update. To do this:
+ - [Fork the repo](https://github.com/kyb3r/modmail/fork).
+ - [Install the Pull app for your fork](https://github.com/apps/pull). 
+ - Then go to the Deploy tab in your Heroku account, select GitHub and connect your fork. 
+ - Turn on auto-deploy for the `master` branch.
+
+### Hosting for patrons
+
+If you don't want to go through the trouble of setting up your own bot, and want to support this project as well, we offer installation, hosting and maintenance for Modmail bots for [**Patrons**](https://patreon.com/kyber). Join the support server for more info! 
+
+### Locally
+
+Installation locally for development reasons or otherwise is as follows, you will need [`python 3.7`](https://www.python.org/downloads/).
+Follow the [**installation guide**](https://github.com/kyb3r/modmail/wiki/Installation) and disregard deploying Heroku apps. If you run into any problems, join the [development server](https://discord.gg/etJNHCQ) for help and support.
+
+Clone the repo:
 
-Clone the repo
 ```console
 $ git clone https://github.com/kyb3r/modmail
 $ cd modmail
 ```
 
-Install dependancies
-```console
-$ pipenv install
-```
+Install dependencies:
 
-Rename the `.env.example` to `.env` and fill out the fields. 
-And finally, run the bot.
 ```console
-$ pipenv run python3 bot.py
+$ pipenv install
 ```
 
-### Hosting for patrons
-
-If you don't want to go through the trouble of setting up your own bot, and want to support this project as well, we offer installation, hosting and maintainance for Modmail bots for [**Patrons**](https://patreon.com/kyber). Join the support server for more info! 
+Rename the `.env.example` to `.env` and fill out the fields. If `.env.example` is hidden, create a text file named `.env` and copy the contents of [`.env.example`](https://raw.githubusercontent.com/kyb3r/modmail/master/.env.example) then modify the values.
 
-### Heroku
-This bot can be hosted on heroku. Installation via Heroku is done in your web browser. The [**installation guide**](https://github.com/kyb3r/modmail/wiki/Installation) will guide you through the entire installation process. If you run into any problems, join the [development server](https://discord.gg/etJNHCQ) for help and support.
+Finally, run the bot.
 
-You can also set up autoupdates. To do this, [install the Pull app in your fork](https://github.com/apps/pull). Then go to the Deploy tab in your Heroku account, select GitHub and connect your fork. Turn on auto-deploy for the master branch.
+```console
+$ pipenv run bot
+```
 
 ## Plugins
 
-Modmail supports the use of third party plugins to extend or add functionality to the bot. This allows the introduction of niche features as well as anything else outside of the scope of the core functionality of Modmail. A list of third party plugins can be found using the `plugins registry` command. To develop your own, check out the [documentation](https://github.com/kyb3r/modmail/wiki/Plugins) for plugins.
+Modmail supports the use of third-party plugins to extend or add functionality to the bot. This allows the introduction of niche features as well as anything else outside of the scope of the core functionality of Modmail. A list of third party plugins can be found using the `plugins registry` command. To develop your own, check out the [documentation](https://github.com/kyb3r/modmail/wiki/Plugins) for plugins.
 
 ## Contributing
 
-Contributions to Modmail are always welcome, whether it be improvements to the documentation or new functionality, please feel free make the change. Check out our contribution [guidelines](https://github.com/kyb3r/modmail/blob/master/CONTRIBUTING.md) before you get started. 
-
-This bot is free for everyone and always will be. If you like this project and would like to show your appreciation, here's the link for our **[Patreon](https://www.patreon.com/kyber)**. 
+Contributions to Modmail are always welcome, whether it be improvements to the documentation or new functionality, please feel free to make the change. Check out our contribution [guidelines](https://github.com/kyb3r/modmail/blob/master/CONTRIBUTING.md) before you get started.