From b9180ccc908f26fc5264bb7c85f060f7adb9629c Mon Sep 17 00:00:00 2001 From: Jordan Smith Date: Fri, 4 Oct 2024 08:06:43 -0700 Subject: [PATCH 1/3] Update troubleshooting guidance --- source/connection-troubleshooting.txt | 5 +++-- 1 file changed, 3 insertions(+), 2 deletions(-) diff --git a/source/connection-troubleshooting.txt b/source/connection-troubleshooting.txt index ff913b0f4..e65f305ac 100644 --- a/source/connection-troubleshooting.txt +++ b/source/connection-troubleshooting.txt @@ -269,8 +269,9 @@ Monitor Thread Exception INFO: Exception in monitor thread while connecting to server ssc-cluster-01-shard-00-02.9cbnp.mongodb.net:27017 -To resolve this error, you must install certificates as described under -:ref:`Security Certificate Errors `. +This log line indicates that the monitoring thread that continuously +checks the status of each replica set node failed to contact one of the nodes. +This is an expected message during server maintenance operations and can be safely ignored. Certificate Request Exception ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~ From bf4baedd4cf9789b5c7fabf225548e071bcf818d Mon Sep 17 00:00:00 2001 From: Jordan Smith Date: Fri, 4 Oct 2024 08:36:09 -0700 Subject: [PATCH 2/3] clarify wording --- source/connection-troubleshooting.txt | 2 +- 1 file changed, 1 insertion(+), 1 deletion(-) diff --git a/source/connection-troubleshooting.txt b/source/connection-troubleshooting.txt index e65f305ac..19936598c 100644 --- a/source/connection-troubleshooting.txt +++ b/source/connection-troubleshooting.txt @@ -270,7 +270,7 @@ Monitor Thread Exception INFO: Exception in monitor thread while connecting to server ssc-cluster-01-shard-00-02.9cbnp.mongodb.net:27017 This log line indicates that the monitoring thread that continuously -checks the status of each replica set node failed to contact one of the nodes. +checks the status of each node in the replica set failed to contact one of the nodes. This is an expected message during server maintenance operations and can be safely ignored. Certificate Request Exception From 2b23a54cc9ed1ccda8fd131ba7121f53fba64273 Mon Sep 17 00:00:00 2001 From: Jordan Smith Date: Wed, 9 Oct 2024 12:07:21 -0700 Subject: [PATCH 3/3] Jeff feedback --- source/connection-troubleshooting.txt | 7 ++++--- 1 file changed, 4 insertions(+), 3 deletions(-) diff --git a/source/connection-troubleshooting.txt b/source/connection-troubleshooting.txt index 19936598c..b05ba4ce5 100644 --- a/source/connection-troubleshooting.txt +++ b/source/connection-troubleshooting.txt @@ -269,9 +269,10 @@ Monitor Thread Exception INFO: Exception in monitor thread while connecting to server ssc-cluster-01-shard-00-02.9cbnp.mongodb.net:27017 -This log line indicates that the monitoring thread that continuously -checks the status of each node in the replica set failed to contact one of the nodes. -This is an expected message during server maintenance operations and can be safely ignored. +This log line indicates that the monitor that continuously +checks the status of each replica set member or ``mongos`` server failed to +contact one of the nodes or servers. This is an expected message during server +maintenance operations and can be safely ignored. Certificate Request Exception ~~~~~~~~~~~~~~~~~~~~~~~~~~~~~