issues & help

Author: jordan-smith721

snooty.toml

@@ -25,6 +25,7 @@ sharedinclude_root = "https://raw.githubusercontent.com/10gen/docs-shared/main/"
 driver-short = "PyMongo"
 driver-long = "PyMongo, the MongoDB synchronous Python driver,"
 driver-async = "PyMongo Async"
+django-odm = "MongoDB Backend for Django"
 language = "Python"
 mdb-server = "MongoDB Server"
 mongo-community = "MongoDB Community Edition"

source/django/issues-and-help.txt

@@ -0,0 +1,40 @@
+.. _django-issues-and-help:
+
+=============
+Issues & Help
+=============
+
+.. contents:: On this page
+   :local:
+   :backlinks: none
+   :depth: 1
+   :class: singlecol
+
+.. facet::
+   :name: genre
+   :values: reference
+
+.. meta::
+   :keywords: suggestion, bug, github, django
+
+We're glad to have such a vibrant community of {+django-odm+}
+users. We recommend seeking support for general
+questions through the :community-forum:`MongoDB Community Forums. <tag/python/>`
+
+Bugs / Feature Requests
+-----------------------
+
+To report a bug or to request a new feature in {+driver-short+},
+please open an issue in JIRA, our issue-management tool, using the
+following steps:
+
+1. `Create a JIRA account <https://jira.mongodb.org>`__.
+#. Navigate to `the Python Integrations project <https://jira.mongodb.org/projects/INTPYTHON/>`__.
+#. Click :guilabel:`Create Issue`. Please provide as much information as possible about the
+   issue and the steps to reproduce it.
+
+Bug reports in JIRA for the {+driver-short+} project can be viewed by everyone.
+
+If you identify a security vulnerability in the driver or in any other
+MongoDB project, please report it according to the instructions found in
+:manual:`Create a Vulnerability Report </tutorial/create-a-vulnerability-report>`.