doc: Add suggestions

Author: EspenAlbert

README.md

@@ -1,4 +1,4 @@
-# MongoDB Atlas AWS CloudFormation Resources & AWS Partner Solution Deployments 
+# MongoDB Atlas AWS CloudFormation Resources
 [![Code Health](https://github.com/mongodb/mongodbatlas-cloudformation-resources/actions/workflows/code-health.yaml/badge.svg?branch=master)](https://github.com/mongodb/mongodbatlas-cloudformation-resources/actions/workflows/code-health.yaml)
 [![Contract Testing](https://github.com/mongodb/mongodbatlas-cloudformation-resources/actions/workflows/contract-testing.yaml/badge.svg?branch=master)](https://github.com/mongodb/mongodbatlas-cloudformation-resources/actions/workflows/contract-testing.yaml)
 
@@ -26,11 +26,11 @@ CloudFormation import is supported for MongoDB Atlas resources. This allows you
 ## Support, Bugs, Feature Requests
 Feature requests can be submitted at [feedback.mongodb.com](https://feedback.mongodb.com/forums/924145-atlas/category/392596-atlas-cloudformation-resources) - just select "Atlas CloudFormation Resources" as the category or vote for an already suggested feature.
 
-Support for the MongoDB Atlas Resource Provider for CloudFormation is provided under MongoDB Atlas support plans, starting with Developer. Please submit support questions within the Atlas UI. In addition, support questions submitted under the Issues section of this repo are also being monitored. Bugs should be filed under the Issues section of this repo.
+Support for the MongoDB Atlas Resource Provider for CloudFormation is provided under MongoDB Atlas support plans, starting with Developer. Please submit support questions via the [Support Portal](https://support.mongodb.com/). Support questions submitted under the Issues section of this repo are monitored but have no SLA and are best effort. Bugs should be filed under the Issues section of this repo.
 
 **Please note**:
-- We **only** support resources enabled in the [AWS Cloudformation Third Party registry](https://console.aws.amazon.com/cloudformation/home#/registry/public-extensions?visibility=PUBLIC&type=RESOURCE&category=THIRD_PARTY) (select "Third party" as `Provider` and search by "MongoDB::Atlas").
-- We **only** add features and fix bugs in the latest release. We strongly encourage all users to update to the latest version to benefit from these improvements.
+- In order to ensure the highest quality experience and support, we only support resources enabled via the [AWS Cloudformation Third Party registry](https://console.aws.amazon.com/cloudformation/home#/registry/public-extensions?visibility=PUBLIC&type=RESOURCE&category=THIRD_PARTY) (select "Third party" as `Provider` and search by "MongoDB::Atlas").  Any usage outside of this workflow is not supported or recommended.  
+- New features, functionality, and fix bugs are only included in the latest release. Hence, we strongly encourage all users to always update to the latest version to benefit from these improvements.
 
 ## MongoDB Atlas API Keys Credential Management
 Atlas API keys Configuration are required for both CloudFormation and CDK resources, and this Atlas API key pair are provided as input by the use of a Profile