Skip to content

Plugin not working with Procotrio Learning Integrity Platform #10

@rugm

Description

@rugm

Problem description
This plugin is not working in conjunction with Proctorio Learning Integrity Platform (LTI Integration). After the Proctorio prechecks Moodle only shows an empty page, the browser tab says: "Exam Agreement Page.

URL of the Test: https://moodle-XXXXXX/mod/quiz/view.php?id=XXXX73 | Tab title: "Test Title"
URL Prechecks: https://moodle-XXXXXX/mod/quiz/view.php?id=XXXX73 | Tab title: "Exam Agreement Page"
URL After Proctorio prechecks: https://moodle-XXXXXX/mod/quiz/secured.php#prechecks | Message "Waiting for Moodle"
URL with blank page: https://moodle-XXXXXX/mod/quiz/view.php?id=XXXX73#lockdown | Tab title: "Exam Agreement Page"

Steps to reproduce

  1. Configure LTI-Integration of Proctorio*
  2. Create exam
  3. Enable proctorio
  4. Enable honestycheck
  5. Save exam
  6. Open exam, Click "Start Test"
  7. Execute Proctorio prechecks
  8. Click "Start Test"

Result

  • Proctorio shows message: "Waiting for Moodle"
  • An empty page appears

Expected behaviour

  • Show the Consent popup or a consent page either before or after the Proctorio prechecks

*Proctorio is a proprietary software and needs a valid licence. If necessary we can provide you access to live a demo to reproduce this error.

Metadata

Metadata

Assignees

No one assigned

    Labels

    No labels
    No labels

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions