MuseScore Studio Will Not Publish / Upload to musescore.com

[BeFreeIL]

After having successfully published a score fr/Studio to musescore.com, shortly (~1/2 hour) later attempted another upload but was prevented, with an attendent pop-up station that it could not be published "at this time".

A few weeks before when this happened, restarting Studio corrected the issue, but not this time, and it's continued over a couple of days. No suggestions have been found on the .org forums.

Also, the same issue occurred on both Windows and Ubuntu Linux.

[BeFreeIL]

4 days now unable to upload scores to MuseScore.com!
Here's a screen-shot of the message...

[zacjansheski]

I have not reproduced an issue, is it a problem with a specific file or any file?

Have you running your issue through the musescore.com channels?
https://help.musescore.com/en/articles/8535979-how-do-i-contact-musescore-support

[BeFreeIL]

Thanks, Zac!
I just figured out what the problem was. (Short story, it has to do w/the nut behind the steering wheel.)
The default for publishing is "Replace the online score", but, in this case, I should have selected "Publish a new online score". When I finally did that, no problems"!
Sometimes it's a challenge for the developers to foolproof everything.

[zacjansheski]

Glad it got resolved, cheers!

[MarcSabatella]

I have a theory about about what happened, and it may actually indicate a bug or at least a design issue.

The replace option is only the default if the score has a URL listed in the Source field i. Project properties, and normally that should succeed. But, if that URL points to a score belonging to a different users, it will fail with a generic error message like the one shown here. At least I am pretty sure I have seen this behavior.

So, if you download a score from a different user, make some changes, then try to publish it without changing from “replace” to “new”, I believe this is what happens.

It would be much better if the dialog did not offer the “replace” option if the source score comes from another account, since that has no chance of succeeding. But if that isn’t feasible, the eventually error message could at least be more specific about why it failed.

[cbjeukendrup]

That sounds like #26141, and is indeed a good idea to investigate.

[BeFreeIL]

Thank you, Marc! Between you and our German friend, Jojo-Schmitz, I think there is a solid proposal to address the underlying issue that lead to my quandary.

I earlier missed the question by zacjansheski about using the musescore.com channels. I did try the chatbot but never got any response.

[Jojo-Schmitz]

I can confirm that behavoir, that's why I reported it in #26141 ;-)

[BeFreeIL]

Joachim, are you referring to my comment about the chatbot?

[Jojo-Schmitz]

No