reword the notes

Author: renetapopova

modules/ROOT/pages/monitoring/logging.adoc

@@ -27,10 +27,9 @@ For Debian and RPM packages run `journalctl --unit=neo4j`.
 
 | _debug.log_
 | Log information required by Neo4j Customer Support to investigate problems.
-It is highly recommended to keep it enabled and not to alter the _debug.log_ format. +
-Starting from Neo4j 2025.01, the default _debug.log_ format is JSON.
-Text format is still available but it is recommended to have both enabled in order for us to provide the best support.
+It is highly recommended to keep it enabled and not to alter the _debug.log_ format to ensure the best support.
 If you require the _debug.log_ messages in a different format, create an additional Appender.
+Starting from Neo4j 2025.01, the default format is JSON.
 | xref:configuration/configuration-settings.adoc#config_server.logs.debug.enabled[`server.logs.debug.enabled`]
 | `true`
 
@@ -290,8 +289,7 @@ See <<general-logging-appenders>> for more information.
 The pattern renames the files to _debug.log.01_ and _http.log.01_ when they reach the defined trigger.
 
 <5> The `JsonTemplateLayout` layout is used to format the log messages in JSON format.
-Starting from Neo4j 2025.01, the default _debug.log_ format is JSON.
-Text format is still available but it is recommended to have both enabled in order for us to provide the best support.
+Starting from Neo4j 2025.01, the default _debug.log_ format is JSON, and it is recommended to keep it enabled to ensure the best support.
 If you require the _debug.log_ messages in a different format, create an additional Appender.
 
 <6> `PatternLayout` defines the layout for the appender, in this case with the `GMT+2` timezone.
@@ -452,7 +450,7 @@ The `<JsonTemplateLayout>` is equivalent to the pattern layout and is used to fo
 [NOTE]
 ====
 Starting from Neo4j 2025.01, JSON is the default format for the _debug.log_.
-Text format is still available but it is recommended to have both enabled in order for us to provide the best support.
+It is highly recommended not to alter the _debug.log_ format as it is required by Neo4j Customer Support to investigate problems.
 If you require the _debug.log_ messages in a different format, create an additional Appender.
 ====