netbox.service: Main process exited, code=exited, status=1/FAILURE

[raviv0731]

Hello,

My Netbox installation is working just fine until i tried the "Plugins" section under "Netbox documentation" and followed through. once i entered the last cooamdn to restart the netbox WSGI service, access to the netbox WebUI is no more reachable.

source /opt/netbox/venv/bin/activate
pip install netbox-topology-views
echo netbox-topology-views >> local_requirements.txt
sudo systemctl restart netbox- (Restart WSGI Service)

=============================================

when i checked the status it says:

systemctl status netbox.service
● netbox.service - NetBox WSGI Service
Loaded: loaded (/etc/systemd/system/netbox.service; enabled; vendor preset: enabled)
Active: activating (auto-restart) (Result: exit-code) since Wed 2022-11-16 11:32:37 UTC; 16s ago
Docs: https://docs.netbox.dev/
Process: 66154 ExecStart=/opt/netbox/venv/bin/gunicorn --pid /var/tmp/netbox.pid --pythonpath /opt/netbox/netbox --config /opt/netbox/gunicorn.py netbox>
Main PID: 66154 (code=exited, status=1/FAILURE)
CPU: 2.263s

========================================

when i did this journalctl -eu netbox, it highlights the following error: netbox.service: Main process exited, code=exited, status=1/FAILURE. i have seen the suggestions like modifying the path in "netbox.service" file etc in case of other error codes(Status: 203/exec. couldn't find much on status=1/FAILURE.

Any hints please to resolve this?

[raviv0731]

systemctl status netbox netbox-rq

netboxadmin@NETBOX:/opt/netbox/netbox/netbox$ systemctl status netbox netbox-rq
● netbox.service - NetBox WSGI Service
Loaded: loaded (/etc/systemd/system/netbox.service; enabled; vendor preset: enabled)
Active: activating (auto-restart) (Result: exit-code) since Thu 2022-11-17 06:29:45 UTC; 563ms ago
Docs: https://docs.netbox.dev/
Process: 105058 ExecStart=/opt/netbox/venv/bin/gunicorn --pid /var/tmp/netbox.pid --pythonpath /opt/netbox/netbox --config /opt/netbox/gunicorn.py netbo>
Main PID: 105058 (code=exited, status=1/FAILURE)
CPU: 2.155s

● netbox-rq.service - NetBox Request Queue Worker
Loaded: loaded (/etc/systemd/system/netbox-rq.service; enabled; vendor preset: enabled)
Active: active (running) since Mon 2022-11-14 08:08:50 UTC; 2 days ago
Docs: https://docs.netbox.dev/
Main PID: 18103 (python3)
Tasks: 2 (limit: 9530)
Memory: 116.7M
CPU: 2min 32.981s
CGroup: /system.slice/netbox-rq.service
└─18103 /opt/netbox/venv/bin/python3 /opt/netbox/netbox/manage.py rqworker high default low
Notice: journal has been rotated since unit was started, output may be incomplete.

journalctl -eu netbox -rq

Nov 17 06:29:45 NETBOX gunicorn[105059]: worker.init_process()
Nov 17 06:29:45 NETBOX gunicorn[105059]: File "/opt/netbox/venv/lib/python3.10/site-packages/gunicorn/arbiter.py", line 589, in spawn_worker
Nov 17 06:29:45 NETBOX gunicorn[105059]: Traceback (most recent call last):
Nov 17 06:29:45 NETBOX gunicorn[105059]: During handling of the above exception, another exception occurred:
Nov 17 06:29:45 NETBOX gunicorn[105059]: ModuleNotFoundError: No module named 'netbox_topology_views'
Nov 17 06:29:45 NETBOX gunicorn[105059]: File "", line 1004, in _find_and_load_unlocked
Nov 17 06:29:45 NETBOX gunicorn[105059]: File "", line 1027, in _find_and_load
Nov 17 06:29:45 NETBOX gunicorn[105059]: File "", line 1050, in _gcd_import
Nov 17 06:29:45 NETBOX gunicorn[105059]: return _bootstrap._gcd_import(name[level:], package, level)
Nov 17 06:29:45 NETBOX gunicorn[105059]: File "/usr/lib/python3.10/importlib/init.py", line 126, in import_module
Nov 17 06:29:45 NETBOX gunicorn[105059]: plugin = importlib.import_module(plugin_name)
Nov 17 06:29:45 NETBOX gunicorn[105059]: File "/opt/netbox/netbox/netbox/settings.py", line 658, in
Nov 17 06:29:45 NETBOX gunicorn[105059]: Traceback (most recent call last):
Nov 17 06:29:45 NETBOX gunicorn[105059]: [2022-11-17 06:29:45 +0000] [105059] [ERROR] Exception in worker process
Nov 17 06:29:45 NETBOX gunicorn[105060]: [2022-11-17 06:29:45 +0000] [105060] [INFO] Worker exiting (pid: 105060)
Nov 17 06:29:45 NETBOX gunicorn[105060]: django.core.exceptions.ImproperlyConfigured: Unable to import plugin netbox_topology_views: Module not found. Check>
Nov 17 06:29:45 NETBOX gunicorn[105060]: raise ImproperlyConfigured(
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "/opt/netbox/netbox/netbox/settings.py", line 661, in
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "", line 241, in _call_with_frames_removed
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "", line 883, in exec_module
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "", line 688, in _load_unlocked
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "", line 1006, in _find_and_load_unlocked
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "", line 1027, in _find_and_load
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "", line 1050, in _gcd_import
Nov 17 06:29:45 NETBOX gunicorn[105060]: return _bootstrap._gcd_import(name[level:], package, level)
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "/usr/lib/python3.10/importlib/init.py", line 126, in import_module
Nov 17 06:29:45 NETBOX gunicorn[105060]: mod = importlib.import_module(self.SETTINGS_MODULE)
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "/opt/netbox/venv/lib/python3.10/site-packages/django/conf/init.py", line 183, in init
Nov 17 06:29:45 NETBOX gunicorn[105060]: self._wrapped = Settings(settings_module)
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "/opt/netbox/venv/lib/python3.10/site-packages/django/conf/init.py", line 74, in _setup
Nov 17 06:29:45 NETBOX gunicorn[105060]: self._setup(name)
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "/opt/netbox/venv/lib/python3.10/site-packages/django/conf/init.py", line 87, in getattr
Nov 17 06:29:45 NETBOX gunicorn[105060]: configure_logging(settings.LOGGING_CONFIG, settings.LOGGING)
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "/opt/netbox/venv/lib/python3.10/site-packages/django/init.py", line 19, in setup
Nov 17 06:29:45 NETBOX gunicorn[105060]: django.setup(set_prefix=False)
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "/opt/netbox/venv/lib/python3.10/site-packages/django/core/wsgi.py", line 12, in get_wsgi_application
Nov 17 06:29:45 NETBOX gunicorn[105060]: application = get_wsgi_application()
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "/opt/netbox/netbox/netbox/wsgi.py", line 7, in
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "", line 241, in _call_with_frames_removed
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "", line 883, in exec_module
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "", line 688, in _load_unlocked
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "", line 1006, in _find_and_load_unlocked
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "", line 1027, in _find_and_load

Hello,

My Netbox installation is working just fine until i tried the "Plugins" section under "Netbox documentation" and followed through. once i entered the last cooamdn to restart the netbox WSGI service, access to the netbox WebUI is no more reachable.

source /opt/netbox/venv/bin/activate pip install netbox-topology-views echo netbox-topology-views >> local_requirements.txt sudo systemctl restart netbox- (Restart WSGI Service)

=============================================

when i checked the status it says:

systemctl status netbox.service ● netbox.service - NetBox WSGI Service Loaded: loaded (/etc/systemd/system/netbox.service; enabled; vendor preset: enabled) Active: activating (auto-restart) (Result: exit-code) since Wed 2022-11-16 11:32:37 UTC; 16s ago Docs: https://docs.netbox.dev/ Process: 66154 ExecStart=/opt/netbox/venv/bin/gunicorn --pid /var/tmp/netbox.pid --pythonpath /opt/netbox/netbox --config /opt/netbox/gunicorn.py netbox> Main PID: 66154 (code=exited, status=1/FAILURE) CPU: 2.263s

========================================

when i did this journalctl -eu netbox, it highlights the following error: netbox.service: Main process exited, code=exited, status=1/FAILURE. i have seen the suggestions like modifying the path in "netbox.service" file etc in case of other error codes(Status: 203/exec. couldn't find much on status=1/FAILURE.

Any hints please to resolve this?

adding outputs, just incase. Thanks for your time.

systemctl status netbox netbox-rq

netboxadmin@NETBOX:/opt/netbox/netbox/netbox$ systemctl status netbox netbox-rq
● netbox.service - NetBox WSGI Service
Loaded: loaded (/etc/systemd/system/netbox.service; enabled; vendor preset: enabled)
Active: activating (auto-restart) (Result: exit-code) since Thu 2022-11-17 06:29:45 UTC; 563ms ago
Docs: https://docs.netbox.dev/
Process: 105058 ExecStart=/opt/netbox/venv/bin/gunicorn --pid /var/tmp/netbox.pid --pythonpath /opt/netbox/netbox --config /opt/netbox/gunicorn.py netbo>
Main PID: 105058 (code=exited, status=1/FAILURE)
CPU: 2.155s

● netbox-rq.service - NetBox Request Queue Worker
Loaded: loaded (/etc/systemd/system/netbox-rq.service; enabled; vendor preset: enabled)
Active: active (running) since Mon 2022-11-14 08:08:50 UTC; 2 days ago
Docs: https://docs.netbox.dev/
Main PID: 18103 (python3)
Tasks: 2 (limit: 9530)
Memory: 116.7M
CPU: 2min 32.981s
CGroup: /system.slice/netbox-rq.service
└─18103 /opt/netbox/venv/bin/python3 /opt/netbox/netbox/manage.py rqworker high default low
Notice: journal has been rotated since unit was started, output may be incomplete.

journalctl -eu netbox -rq

Nov 17 06:29:45 NETBOX gunicorn[105059]: worker.init_process()
Nov 17 06:29:45 NETBOX gunicorn[105059]: File "/opt/netbox/venv/lib/python3.10/site-packages/gunicorn/arbiter.py", line 589, in spawn_worker
Nov 17 06:29:45 NETBOX gunicorn[105059]: Traceback (most recent call last):
Nov 17 06:29:45 NETBOX gunicorn[105059]: During handling of the above exception, another exception occurred:
Nov 17 06:29:45 NETBOX gunicorn[105059]: ModuleNotFoundError: No module named 'netbox_topology_views'
Nov 17 06:29:45 NETBOX gunicorn[105059]: File "", line 1004, in _find_and_load_unlocked
Nov 17 06:29:45 NETBOX gunicorn[105059]: File "", line 1027, in _find_and_load
Nov 17 06:29:45 NETBOX gunicorn[105059]: File "", line 1050, in _gcd_import
Nov 17 06:29:45 NETBOX gunicorn[105059]: return _bootstrap._gcd_import(name[level:], package, level)
Nov 17 06:29:45 NETBOX gunicorn[105059]: File "/usr/lib/python3.10/importlib/init.py", line 126, in import_module
Nov 17 06:29:45 NETBOX gunicorn[105059]: plugin = importlib.import_module(plugin_name)
Nov 17 06:29:45 NETBOX gunicorn[105059]: File "/opt/netbox/netbox/netbox/settings.py", line 658, in
Nov 17 06:29:45 NETBOX gunicorn[105059]: Traceback (most recent call last):
Nov 17 06:29:45 NETBOX gunicorn[105059]: [2022-11-17 06:29:45 +0000] [105059] [ERROR] Exception in worker process
Nov 17 06:29:45 NETBOX gunicorn[105060]: [2022-11-17 06:29:45 +0000] [105060] [INFO] Worker exiting (pid: 105060)
Nov 17 06:29:45 NETBOX gunicorn[105060]: django.core.exceptions.ImproperlyConfigured: Unable to import plugin netbox_topology_views: Module not found. Check>
Nov 17 06:29:45 NETBOX gunicorn[105060]: raise ImproperlyConfigured(
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "/opt/netbox/netbox/netbox/settings.py", line 661, in
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "", line 241, in _call_with_frames_removed
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "", line 883, in exec_module
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "", line 688, in _load_unlocked
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "", line 1006, in _find_and_load_unlocked
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "", line 1027, in _find_and_load
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "", line 1050, in _gcd_import
Nov 17 06:29:45 NETBOX gunicorn[105060]: return _bootstrap._gcd_import(name[level:], package, level)
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "/usr/lib/python3.10/importlib/init.py", line 126, in import_module
Nov 17 06:29:45 NETBOX gunicorn[105060]: mod = importlib.import_module(self.SETTINGS_MODULE)
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "/opt/netbox/venv/lib/python3.10/site-packages/django/conf/init.py", line 183, in init
Nov 17 06:29:45 NETBOX gunicorn[105060]: self._wrapped = Settings(settings_module)
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "/opt/netbox/venv/lib/python3.10/site-packages/django/conf/init.py", line 74, in _setup
Nov 17 06:29:45 NETBOX gunicorn[105060]: self._setup(name)
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "/opt/netbox/venv/lib/python3.10/site-packages/django/conf/init.py", line 87, in getattr
Nov 17 06:29:45 NETBOX gunicorn[105060]: configure_logging(settings.LOGGING_CONFIG, settings.LOGGING)
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "/opt/netbox/venv/lib/python3.10/site-packages/django/init.py", line 19, in setup
Nov 17 06:29:45 NETBOX gunicorn[105060]: django.setup(set_prefix=False)
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "/opt/netbox/venv/lib/python3.10/site-packages/django/core/wsgi.py", line 12, in get_wsgi_application
Nov 17 06:29:45 NETBOX gunicorn[105060]: application = get_wsgi_application()
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "/opt/netbox/netbox/netbox/wsgi.py", line 7, in
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "", line 241, in _call_with_frames_removed
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "", line 883, in exec_module
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "", line 688, in _load_unlocked
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "", line 1006, in _find_and_load_unlocked
Nov 17 06:29:45 NETBOX gunicorn[105060]: File "", line 1027, in _find_and_load

[raviv0731]

i couldn't see the plugin in Venv. logged into root user and could install it now. Looks like now NETBOX wsgi service is active. However still the netbox GUI doesn't load. i will check, may be i have to update plugin details in configuration.py which i removed..