Unable to add report if install path is different

[haki99]

NetBox version

v3.5.0

Python version

3.10

Steps to Reproduce

• Install netbox in a different path (in my case its installed in a k8s environment on alpine, the path is /app/netbox/...)
• Copy files to a folder (in my case its /config/reports and /config/scripts, these folders are linked to /app/netbox/netbox/reports and scripts, I believe these are the default paths)
• Add local data source (in my case: file:///app/netbox/netbox/scripts and file:///app/netbox/netbox/reports)
• Add a new report from the data source

Expected Behavior

The report is added.

Observed Behavior

Shows this error, about file not found and a path, which is used nowhere in the configuration files:

In my case with the same steps but with scripts is working.

[jeremystretch]

I'm afraid you haven't provided sufficient information regarding your installation, so I've converted this to a discussion. Maybe someone more familiar with your deployment can assist.

I will suggest checking the value of the REPORTS_ROOT config variable, because the /opt/netbox/ path is not hard-coded anywhere in the application.

[haki99]

Thank you for the suggestion, I was curious about the hardcoded part.

Previously I checked multiple times the configuration and I think that it is correct:

[candlerb]

It's very unclear what you're doing.

You mention k8s, so are you using a docker container image? Is it the official netbox-docker, or something you found somewhere else, or something you have built yourself? The official netbox-docker image uses /opt/netbox, not /app/netbox.

You've also not said what you mean by "Add local data source" and "Add a new report from the data source". What is this "data source" setting you are referring to, and what exactly did you change?

Netbox supports remote storage for uploaded files (i.e. images), but for local storage you would not use remote storage at all, you'd just use paths (without any file:/// URLs). And as far as I know, Netbox can't use remote storage for reports or custom scripts anyway.

[haki99]

I use a k8s environment and I deploy a forked and self-built linuxserver/netbox image. I am aware about the difference of the install path, I was curious about if it is hard-coded somewhere in the code.

Add local data source is a new feature in Netbox v3.5.0, officially in the documentation you can find it here. It has an option to add a local datasource (folder on the server), and as I mentioned before, I added the folders like this:

Add local data source (in my case: file:///app/netbox/netbox/scripts and file:///app/netbox/netbox/reports)

The official documentation suggests you to do like this, on the page I linked in my previous sentence:

Because I use a different, self-built image, the problem might not be in the official image, especially if it is not hard-coded anywhere, so I keep looking for it in my code, maybe I left a "skeleton" somewhere.

If I find anything I will write the solution here.

[candlerb]

I deploy a forked and self-built linuxserver/netbox image

OK, thanks. Probably best to ask your question at that project then.

As Jeremy said, the location of reports is controlled by its own setting (REPORTS_ROOT) and is unrelated to the new 3.5.0 data sources feature, so that was just confusing the issue. You could start by trying a simple standalone report which doesn't use data sources, e.g. one from https://github.com/netbox-community/customizations/tree/master/reports

[haki99]

Yeah, I started with that and showed the same error.

Anyway.

I found the solution, the problem was in my CI/CD pipeline, the configuration doesn't changed in the deployment.