Netbox upgrade failed from 2.10.9 to 2.11.12

[Shanvasu]

Following reported : when running

[8029@bpnm03 netbox]$ systemctl status netbox-rq
● netbox-rq.service - NetBox Request Queue Worker
Loaded: loaded (/etc/systemd/system/netbox-rq.service; enabled; vendor preset: disabled)
Active: activating (auto-restart) (Result: exit-code) since Tue 2025-07-22 10:19:50 BST; 25s ago
Docs: https://netbox.readthedocs.io/en/stable/
Process: 12694 ExecStart=/opt/netbox/venv/bin/python3 /opt/netbox/netbox/manage.py rqworker (code=exited, status=1/FAILURE)
Main PID: 12694 (code=exited, status=1/FAILURE)

sudo journalctl -eu netbox-rq
Jul 22 10:11:57 bpnm03 systemd[1]: netbox-rq.service holdoff time over, scheduling restart.
Jul 22 10:11:57 bpnm03 systemd[1]: Stopped NetBox Request Queue Worker.
Jul 22 10:11:57 bpnm03 systemd[1]: Started NetBox Request Queue Worker.
Jul 22 10:11:58 bpnm03 python3[4329]: Traceback (most recent call last):
Jul 22 10:11:58 bpnm03 python3[4329]: File "/opt/netbox/netbox/manage.py", line 10, in
Jul 22 10:11:58 bpnm03 python3[4329]: execute_from_command_line(sys.argv)
Jul 22 10:11:58 bpnm03 python3[4329]: File "/opt/netbox/venv/lib64/python3.6/site-packages/django/core/management/init.py", line 401, in execute_from_command_line
Jul 22 10:11:58 bpnm03 python3[4329]: utility.execute()
Jul 22 10:11:58 bpnm03 python3[4329]: File "/opt/netbox/venv/lib64/python3.6/site-packages/django/core/management/init.py", line 395, in execute
Jul 22 10:11:58 bpnm03 python3[4329]: self.fetch_command(subcommand).run_from_argv(self.argv)
Jul 22 10:11:58 bpnm03 python3[4329]: File "/opt/netbox/venv/lib64/python3.6/site-packages/django/core/management/init.py", line 244, in fetch_command
Jul 22 10:11:58 bpnm03 python3[4329]: klass = load_command_class(app_name, subcommand)
Jul 22 10:11:58 bpnm03 python3[4329]: File "/opt/netbox/venv/lib64/python3.6/site-packages/django/core/management/init.py", line 37, in load_command_class
Jul 22 10:11:58 bpnm03 python3[4329]: module = import_module('%s.management.commands.%s' % (app_name, name))
Jul 22 10:11:58 bpnm03 python3[4329]: File "/usr/lib64/python3.6/importlib/init.py", line 126, in import_module
Jul 22 10:11:58 bpnm03 python3[4329]: return _bootstrap._gcd_import(name[level:], package, level)
Jul 22 10:11:58 bpnm03 python3[4329]: File "", line 994, in _gcd_import
Jul 22 10:11:58 bpnm03 python3[4329]: File "", line 971, in _find_and_load
Jul 22 10:11:58 bpnm03 python3[4329]: File "", line 955, in _find_and_load_unlocked
Jul 22 10:11:58 bpnm03 python3[4329]: File "", line 665, in _load_unlocked
Jul 22 10:11:58 bpnm03 python3[4329]: File "", line 678, in exec_module
Jul 22 10:11:58 bpnm03 python3[4329]: File "", line 219, in _call_with_frames_removed
Jul 22 10:11:58 bpnm03 python3[4329]: File "/opt/netbox/netbox/extras/management/commands/rqworker.py", line 2, in
Jul 22 10:11:58 bpnm03 python3[4329]: from django_rq.management.commands.rqworker import Command as _Command
Jul 22 10:11:58 bpnm03 python3[4329]: File "/opt/netbox/venv/lib64/python3.6/site-packages/django_rq/management/commands/rqworker.py", line 6, in
Jul 22 10:11:58 bpnm03 python3[4329]: from rq import use_connection
Jul 22 10:11:58 bpnm03 python3[4329]: ImportError: cannot import name 'use_connection'
Jul 22 10:11:58 bpnm03 systemd[1]: netbox-rq.service: main process exited, code=exited, status=1/FAILURE
Jul 22 10:11:58 bpnm03 systemd[1]: Unit netbox-rq.service entered failed state.
Jul 22 10:11:58 bpnm03 systemd[1]: netbox-rq.service failed.
[8029@bpnm03 netbox]$ systemctl status netbox
● netbox.service - NetBox WSGI Service
Loaded: loaded (/etc/systemd/system/netbox.service; enabled; vendor preset: disabled)
Active: active (running) since Tue 2025-07-22 10:09:18 BST; 9min ago
Docs: https://netbox.readthedocs.io/en/stable/
Main PID: 1303 (gunicorn)
CGroup: /system.slice/netbox.service
├─1303 /opt/netbox/venv/bin/python3 /opt/netbox/venv/bin/gunicorn --pid /var/tmp/netbox.pid --pythonpath /opt/netbox/netbox --config /opt/netbox/gunicorn.py netbox.wsgi
├─1792 /opt/netbox/venv/bin/python3 /opt/netbox/venv/bin/gunicorn --pid /var/tmp/netbox.pid --pythonpath /opt/netbox/netbox --config /opt/netbox/gunicorn.py netbox.wsgi
├─1885 /opt/netbox/venv/bin/python3 /opt/netbox/venv/bin/gunicorn --pid /var/tmp/netbox.pid --pythonpath /opt/netbox/netbox --config /opt/netbox/gunicorn.py netbox.wsgi
├─1922 /opt/netbox/venv/bin/python3 /opt/netbox/venv/bin/gunicorn --pid /var/tmp/netbox.pid --pythonpath /opt/netbox/netbox --config /opt/netbox/gunicorn.py netbox.wsgi
├─1988 /opt/netbox/venv/bin/python3 /opt/netbox/venv/bin/gunicorn --pid /var/tmp/netbox.pid --pythonpath /opt/netbox/netbox --config /opt/netbox/gunicorn.py netbox.wsgi
└─2059 /opt/netbox/venv/bin/python3 /opt/netbox/venv/bin/gunicorn --pid /var/tmp/netbox.pid --pythonpath /opt/netbox/netbox --config /opt/netbox/gunicorn.py netbox.wsgi

Please assist as this Netbox is not been upgraded for over 4 years.