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Merge pull request #41 from netwrix/stuart/undo-ai-restruc
Reverting topics back to before AI restructuring
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docs/1secure/admin/alerts/index.md

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---
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id: alerts
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title: "Alerts"
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pagination_label: "Alerts"
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sidebar_label: "Alerts"
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sidebar_position: 79
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description: "Learn how to configure and manage alerts that notify you of critical security events and actions in your organization."
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---
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# Alerts
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When you create an alert profile, several alerts are preconfigured for it. You can, however, choose
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to enable or disable them as well as add custom alerts to the profile. These alerts are triggered by
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specific events. This means that when the defined action (event) is detected within the organization
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the alert profile is assigned to, an alert is generated. Alerts notify you of critical actions that
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impact your organization's security, enabling you to respond swiftly to potential risks.
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You can access the generated alerts in the following ways:
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- View the alerts generated for an organization on the Netwrix 1Secure dashboard. See the
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[1Secure Dashboard](/docs/1secure/admin/dashboard/index.md) topic for additional information.
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- Receive alerts as email notifications sent to the specified email address(es). See the
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[Manage Delivery Settings for an Alert Profile](profiles.md#manage-delivery-settings-for-an-alert-profile) topic
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for setting up email notifications.
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Follow the steps to view the alerts within an alert profile.
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**Step 1 –** Navigate to Configuration > Alerts.
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**Step 2 –** Click an alert profile. The alerts for the profile are displayed in a list.
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![Alerts List within an alert profile](/img/product_docs/1secure/admin/alerts/alertslist.webp)
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You can view the following for each alert in the list:
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- Source – Indicates the origin or type of data that triggers the alert. For example, Activity
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Records.
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- Alert Name – The name of the alert
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- Is Active – Indicates whether the alert is activated. You can toggle it ON or OFF as required.
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- Grouping On – Indicates whether grouping is applied to the alert. If yes, then it displays the
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criteria, such as What, Who, Where, etc.
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- Threshold – The threshold value set for the alert. The threshold is the minimum number of activity
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records that must occur within a specified time frame (threshold period) to trigger an alert.
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- Threshold Period – The threshold period set for the alert. The threshold period is the maximum
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duration, starting from the first activity record, within which the specified number of activity
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records (threshold) must occur to trigger an alert.
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- Batching Period – The batching period set for the alert. The batching period feature allows you to
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receive a single notification that includes all alerts triggered during the specified period.
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## Add a Custom Alert
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Follow the steps to add a custom alert.
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**Step 1 –** Navigate to Configuration > Alerts.
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**Step 2 –** Click an alert profile. The alerts for the profile are displayed in a list.
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**Step 3 –** Click **Add**. The New Alert pane is displayed.
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![New Alert Pane](/img/product_docs/1secure/admin/alerts/addcustomalert.webp)
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**Step 4 –** Select a custom report from the Report drop-down menu to trigger the alert when a new
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record is generated for the report. See the [ Custom Reports](/docs/1secure/admin/searchandreports/customreports.md)
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topic for additional information.
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**Step 5 –** Specify a name and description for the alert.
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**Step 6 –** Toggle the **Is Active** switch to ON to activate the alert. Notifications are sent for
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active alerts only.
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**Step 7 –** Toggle the **Is Grouped** switch to ON, which displays the Grouped On drop-down menu.
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When grouping is enabled, alerts are organized based on the criteria you select in the _Grouped On_
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drop-down menu.
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**Step 8 –** Select one of the following options from the **Grouped On** drop-down menu:
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- Who – Groups alerts with respect to the user who performed the activity (deleted an account,
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created a record, etc.)
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- Where – Groups alerts with respect to the location where the activity is performed. For example,
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SharePoint Online site, file server, etc.
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- What – Groups alerts with respect to the object the activity is performed on, such as a computer,
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file, etc.
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Example: You have two users, User 1 and User 2, each performing different actions. By setting
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"Grouped On" to "Who", alerts will be generated per user, resulting in two separate alerts — one for
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User 1 and another for User 2. Each alert will include only the activity associated with that
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specific user. If grouping is not enabled, all activities will be consolidated into a single alert
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based on the specified _threshold_ and _threshold period_.
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**Step 9 –** In the Threshold field, specify a threshold for the alert. The threshold is the minimum
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number of activity records that must occur within a specified time frame (threshold period) to
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trigger an alert. For example, if the threshold is set to 3, an alert will be triggered when at
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least 3 activity records are generated within the specified time frame.
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**Step 10 –** In the Threshold Period field, specify a threshold period for the alert. The threshold
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period is the maximum duration, starting from the first activity record, within which the specified
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number of activity records (threshold) must occur to trigger an alert. For example, if the threshold
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is set to 5 and the threshold period is 10 minutes, at least 5 activity records must be generated
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within 10 minutes to trigger an alert.
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**Step 11 –** If you do not want alert notifications to be sent to you each time an alert is
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generated, there is a batching period option. In the Batching Period field, specify a batching
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period for the alert. The batching period feature allows you to receive a single notification that
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includes all alerts triggered during the specified period. For example, if the batching period is
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set to 30 minutes (00:30:00) for an alert such as "Computer removed," you will receive a single
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notification for the alerts generated during that time frame, rather than receiving individual
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notifications for each alert.
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**Step 12 –** Click **Save**.
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The alert is configured and added to the list.
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## Modify an Alert
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Follow the steps to modify a preconfigured or custom alert.
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**Step 1 –** Navigate to Configuration > Alerts.
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**Step 2 –** Click an alert profile. The alerts for the profile are displayed in a list.
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**Step 3 –** Click the **Edit** icon for an alert. The Edit alert pane is displayed.
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**Step 4 –** Modify the required information. See the
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[Add a Custom Alert](#add-a-custom-alert) topic, starting from Step 4 for additional information.
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**Step 5 –** Click **Save**.
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## Delete a Custom Alert
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Follow the steps to delete a custom alert.
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**Step 1 –** Navigate to Configuration > Alerts.
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**Step 2 –** Click an alert profile. The alerts for the profile are displayed in a list.
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**Step 3 –** Click the **Delete** icon for an alert to delete it. A dialog box is displayed,
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prompting you to confirm the deletion of the alert.
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**Step 4 –** Click **Yes**. The alert is deleted from the system.
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---
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id: alert-profiles
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title: "Alert Profiles"
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pagination_label: "Alert Profiles"
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sidebar_label: "Alert Profiles"
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sidebar_position: 80
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description: "Learn how to create and manage alert profiles with grouped configurations and delivery notification settings."
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---
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# Alert Profiles
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Alert profiles provide a way to easily group alert configurations and delivery notification settings
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together. You can create an alert profile, enable relevant alerts for the profile, and assign it to
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organization(s). Additionally, you can customize delivery settings and specify which user(s) will
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receive notifications when alerts in the profile are triggered.
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To view the alert profiles, navigate to Configuration > Alerts.
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![Alert Profiles List](/img/product_docs/1secure/admin/alerts/alertsprofiles.webp)
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Alert profiles are displayed in the list with the following information:
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- Alert profile – The name of the alert profile
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- Alerts enabled – The number of alerts enabled for the profile
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- Used in organizations – The number of organizations the alert profile is applied to
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- Notification delivery – Indicates whether email notifications are configured for the profile
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**NOTE:** The alert profile named _Netwrix Profile (Default)_ is available by default and is
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automatically applied to all managed organizations.
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## Add an Alert Profile
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Follow the steps to add an alert profile.
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**Step 1 –** Navigate to Configuration > Alerts.
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**Step 2 –** Click **Add profile**. The New alert profile pane is displayed.
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![New Alert Profile pane](/img/product_docs/1secure/admin/alerts/addalertprofile.webp)
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**Step 3 –** Enter a name for the alert profile in the Name field and click **Save**.
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The alert profile is added to the list. You can:
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- Assign this profile to an organization. You can do this when creating a new organization or
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editing an organization. See the [Add Organizations](/docs/1secure/admin/organizations/addorganizations.md) topic
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for additional information.
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- Click the profile to review the list of alerts, enable the desired alerts, make necessary edits
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for alerts, and set delivery settings for the alert profile. See [Alerts](/docs/1secure/admin/alerts/index.md) topic for
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additional information.
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## Modify the Name of an Alert Profile
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Follow the steps to modify the name of an alert profile.
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**Step 1 –** Navigate to Configuration > Alerts.
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**Step 2 –** Click the Edit icon for an alert profile. The Edit alert profile pane is displayed.
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**Step 3 –** Modify the name of the profile.
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**Step 4 –** Click **Save**.
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## Delete an Alert Profile
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**NOTE:** (1) The alert profile named _Netwrix Profile (Default)_ cannot be deleted.
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(2) When an alert profile is deleted, the _Netwrix Profile (Default)_ is automatically assigned to
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the organizations that were previously assigned the deleted profile.
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Follow the steps to delete an alert profile.
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**Step 1 –** Navigate to Configuration > Alerts.
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**Step 2 –** Click the Delete icon for an alert profile to delete it. A dialog box is displayed,
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prompting you to confirm the deletion of the profile.
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**Step 3 –** Click **Yes**. The alert profile is deleted from the system.
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## Manage Delivery Settings for an Alert Profile
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You can receive alerts by email or through the third-party ticket service, as used by the Managed
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Service Providers.
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Follow the steps to configure alerts by email.
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**Step 1 –** . Navigate to Configuration > Alerts.
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**Step 2 –** Click an alert profile. The alerts for the profile are displayed in a list.
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**Step 3 –** Click the Email icon under Delivery Settings. The Email Delivery Settings pane is
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displayed.
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![Email Delivery Settings pane](/img/product_docs/1secure/admin/alerts/alertsemaildelivery.webp)
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**Step 4 –** . Toggle the Enabled switch to ON to enable email notifications for the alert profile.
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**Step 5 –** In the Email Addresses field, enter the email address of a recipient for alert
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notifications and click the Add icon. To specify multiple email addresses, add them one by one.
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**Step 6 –** Check the **Email Organization Admins** check box to send the alerts to all the
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organization admins by email.
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**Step 7 –** Click Save.
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You may also link to a third-party ticketing system. See the
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[Third-party systems](/docs/1secure/integrations/index.md) topic for additional information.
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---
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id: alerts-timeline
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title: "Alerts Timeline"
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pagination_label: "Alerts Timeline"
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sidebar_label: "Alerts Timeline"
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sidebar_position: 81
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description: "Learn how to view and analyze triggered alerts using statistics, charts, and comprehensive alert lists."
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---
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# Alerts Timeline
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The Alerts Timeline page provides a view of triggered alerts. It highlights key statistics,
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including the top 5 alert types by count and a timeline chart to visualize alerts triggered over
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time. The page also displays a complete list of generated alerts for thorough analysis and
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monitoring.
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To access the Alerts Timeline page, click **Home** at the top and do one of the following:
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- On the Top 5 Organizations with Most Alerts chart, click a bar. It opens the Alerts Timeline page
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that displays alert-related data for the organization represented by the selected bar.
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- On the Top 5 Triggered Alerts by Type chart, click a bar. It opens the Alerts Timeline page that
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displays alert-related data for all managed organizations.
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- In the organizations list, click an organization name to navigate to the Organization Statistics
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page, then click the Alerts Timeline chart. It opens the Alerts Timeline page that displays
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alert-related data for the organization selected in the organizations list.
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![Alerts Timeline Page](/img/product_docs/1secure/admin/dashboard/alertstimeline.webp)
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If you are a managed organization user, this page displays insights specific to your organization.
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If you are a managing organization (MSP) user, this page provides insights for all your
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organizations.
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Top 5 Alerts by Count
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This card displays a pie chart illustrating the five most frequently triggered alert types. Each
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slice represents the share of an alert type relative to the others. Hover over a slice to view the
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exact number of alerts for that type.
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The legend maps the colors used in the pie chart to the names of the alert types along with the
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share percentage.
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Click an alert type on the legend to disable it. Disabled alert types are not displayed in the pie
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chart. Hence, the pie chart displays only the enabled alert types and their percentage shares with
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respect to each other. You can click a disabled alert type on the legend to enable it.
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Alerts Timeline
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This card displays a bar chart illustrating the number of alerts triggered for the period selected
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in the timeframe drop-down menu. Hover over a bar on the chart to view the exact number of alerts
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triggered on any specific date.
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Alerts List
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This section lists all the triggered alerts with the following information:
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- Organization – Displays the name of the organization the alert belongs to. Click an organization
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name to view its alert-related data on the Alerts Timeline page. On filtering data by
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organization, the Organization column is hidden from the Alerts list.
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- Alert time – Displays the date and time when the alert is triggered
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- Source type – Displays the origin or type of data that triggers the alert. Source types are:
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- Activity Records – Alerts generated based on user activities or actions
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- Health Notifications – Alerts related to system performance, for example, when Netwrix 1Secure
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is unable to communicate with Netwrix Cloud Agent.
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- Alert name – Displays the name of the alert
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- Num activity records – Displays the number of activity records associated with the triggered
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alert, based on the threshold value set for it. The threshold is the minimum number of activity
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records that must occur within a specified time frame (threshold period) to trigger an alert.
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- Last updated – Displays the date and time when the alert is triggered, based on the threshold
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value set for it. The threshold is the minimum number of activity records that must occur within a
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specified time frame (threshold period) to trigger an alert.last updated.
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- Item – Displays the name of the entity by which the alert is grouped, such as a computer, file,
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user, etc.
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- Activity Records – Click the Activity Records link for an alert to navigate to the Activity page,
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where you can view a detailed report for that alert type. See the
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[Activity Reports](/docs/1secure/admin/searchandreports/activity.md) topic for additional information.
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Click a column header to sort data in the alerts list by that column in ascending order. An arrow
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appears next to the column name to indicate the sort order. Click the column header again to sort
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the data in descending order.
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Edit Alerts Settings
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Click the **Edit Alerts Settings** link to navigate to the Alerts page, where you can create a new
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alert and modify existing ones. See the [Alerts](/docs/1secure/admin/alerts/index.md) topic for additional
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information.
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## Filter Data
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Multiple filters are available on this page to enable you to filter data as desired. You can apply
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one or more filters at a time.
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- Organizations – Select an organization from the Organizations drop-down menu to view its
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alert-related data.
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- Filter by Keyword – Type a search string (only alpha characters allowed) in the Filter by keyword
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field and press Enter. The Alerts list displays the data that matches the specified keyword.
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- Alert – Select an alert type from the Alert drop-down menu. The charts and the alerts list display
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data specific to the selected alert type. By default, All is selected.
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- Item – Select an item from the Item drop-down menu. The charts and the alerts list display alert
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data specific to the selected item. By default, All is selected.
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- Timeframe – Select a time period from the Timeframe drop-down menu. The charts and the listing on
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the page display data for the selected time period. For example, if you select 7 Days, the data
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will reflect information for the past 7 days. By default, 30 Days is selected. Options are:
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- 7 Days
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- 30 Days
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- 90 Days

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