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Merge pull request #168 from netwrix/training
Customer Partner Training
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‎docs/customer/index.md‎

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---
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title: Netwrix Customer Portal & Training Guide
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sidebar_position: 1
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tags: [getting-started]
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keywords: [portal, training]
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description: "Learn how to access the Netwrix Customer Portal and Netwrix University"
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---
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import { Company } from '@site/src/training/products';
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The <Company /> Customer Portal on the <Company /> website provides you with access to detailed information about your <Company /> products. This will enable you to maximize the value of your investment and have the best user experience possible.
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## What Can I Do in the <Company /> Customer Portal
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The <Company /> Customer Portal offers the following:
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* My Home – Offers quick links to useful resources, like webinars and Knowledge Base articles.
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* My Products
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* Review all your purchased products
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* Check if you are using the latest version
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* Review licenses and expiration dates
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* Request a renewal
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* Directly access to online documentation
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* My Training – Click Start Now to access to your personalized training dashboard in <Company /> University.
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* You will already be enrolled in learning paths for the products you own.
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* We recommend taking the 0001 Welcome to <Company /> University and 0002 <Company /> Technical Knowledge Center courses first to Understand how to use these two resources.
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* My Tickets – Opens the <Company /> Support Portal for creating and tracking a ticket.
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* My Profile
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* Change your password
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* Manage Email Preferences
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* Add a profile picture
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With the Customer Portal, you can manage your journey with us and leverage all the benefits offered by <Company />.

‎docs/customer/portal/index.md‎

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---
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title: Netwrix Customer Portal Access
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sidebar_position: 10
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tags: [getting-started]
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keywords: [portal, support, training, downloads]
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description: "Register for a Netwrix Customer Portal account, access downloads, training, and support"
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---
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import { Company } from '@site/src/training/products';
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Follow the step to register for a Customer Portal account.
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1. Navigate to the [Netwrix website](https://www.netwrix.com/)
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![Netwrix Website](@site/static/images/customer-portal/website.png)
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2. On the top banner of our website, hover over **Customers** and select **Customer Portal**.
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![Sign Up Page](@site/static/images/customer-portal/sign-up.png)
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3. Select the **Sign Up** tab and provide the following details:
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* First Name – Enter your first name
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* Last Name – Enter your last name
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* Business Email – Enter your corporate email address
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* This needs to be the same email address known to <Company />.
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* Direct Phone – Enter your corporate phone number
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4. Check the **I'm not a robot** box.
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5. Read the [Netwrix Privacy Policy](https://www.netwrix.com/privacy.html) and then accept it by checking the box.
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6. Click **Sign Up**.
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![Thank You for Signing Up Message](@site/static/images/customer-portal/thank-you.png)
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7. After registering, you will receive an email to activate your account. If you do not receive this email, click the **Resend Activation** link in the browser.
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:::danger[Warning]
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Keep this browser page open until you receive the activation email.
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:::
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![Activation Email](@site/static/images/customer-portal/activation.png)
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8. Click **Verify Your Account** link in the email.
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![Customer Portal Home Page](@site/static/images/customer-portal/home.png)
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9. Log into the <Company /> Customer Portal with the password provided in the activation email. You will be redirected to the portal's Home page. You can return to the main <Company /> website by clicking the logo in the upper left corner.
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10. To change your password, go to My Profile and click Change Password.
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From the <Company /> website, you can access the Customer Portal through the Customers > Customer Portal link or through the drop-down menu from the user icon.
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## Troubleshooting Issues in the <Company /> Customer Portal
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If you have any trouble with the <Company /> Customer Portal, try the following:
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* Ensure you verified your email by clicking the Verify Your Account link in the email you were sent when you registered for the account
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* Confirm the corporate email address you used to register for a portal account is known to <Company /> by contacting your Account Manager
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* Clear your browser cache
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If you continue to have issues with any aspect of the <Company /> Customer Portal, email us at [[email protected]](mailto:[email protected]) for assistance.

‎docs/customer/training/index.md‎

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---
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title: Netwrix Customer Training Courses
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sidebar_position: 20
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tags: [getting-started, training]
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keywords: [training, course]
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description: "Learn about Netwrix University for Customers, courses you are enrolled in automatically, and optional courses available"
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---
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import { Company } from '@site/src/training/products';
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<Company /> offers training to customers in <Company /> University accessible through the <Company /> Customer Portal. See the [Customer Portal Access](../portal/index.md) topic for additional information on how to register for an account.
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Courses are organized by learning paths aligned to what you have purchased. You are automatically enrolled in content for those products. The learning path will be visible on your dashboard.
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![Netwrix University Dashboard](@site/static/images/training/customer-dashboard.png)
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You can choose to self-enroll in "Learn About" learning paths available within the Learning Library. You will also be enrolled in:
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* 0001 <Company /> Customer Resources – This course provides a brief overview of how to access and the various resources available to customers. Estimated length: 30 minutes.
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See the following topics for details on all learning paths:
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* [Product Learning Paths](./product/index.md)
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* [Learn About Product Learning Paths](./learn-about/index.md)

‎docs/customer/training/learn-about/1secure.md‎

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---
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title: Learn About Netwrix 1Secure Learning Path
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sidebar_position: 320
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tags: [training, 1secure]
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keywords: [training, course, 1secure]
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description: "Learn about Netwrix 1Secure through introductory courses"
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---
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import { N1SValue, N1SConcepts, N1SIntroGS } from '@site/src/training/1secure';
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import { N1S } from '@site/src/training/products';
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Estimated length: 25 minutes
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In this learning path, you will be introduced to <N1S />. It contains the following course:
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* 1600 <N1S /> – Valuable Features
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* 2600 <N1S /> – Components & Architecture
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* 3600.1 Introduction to <N1S /> – Getting Started
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<N1SValue />
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<N1SConcepts />
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<N1SIntroGS />

‎docs/customer/training/learn-about/access-analyzer.md‎

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---
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title: Learn About Netwrix Access Analyzer Learning Path
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sidebar_position: 330
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tags: [training, access-analyzer]
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keywords: [training, course, access analyzer, access-information-center]
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description: "Learn about Netwrix Access Analyzer through introductory courses"
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---
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import { NAAValue, NAAConcepts, NAAArchitecture, NAAIntro, AICIntro } from '@site/src/training/access-analyzer';
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import { NAA, AIC } from '@site/src/training/products';
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Estimated length: 2.5 hours
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In this learning path, you will be introduced to <NAA />, formerly Netwrix Enterprise Auditor. It contains the following courses:
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* 1000 <NAA /> – Valuable Features
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* 2000 <NAA /> – Concepts
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* 2001 <NAA /> – Architecture
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* 3000 Introduction to <NAA />
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* 3001.1 Introduction to the <AIC />
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* 3001.2 <AIC /> – Resource Audits
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<NAAValue />
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<NAAConcepts />
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<NAAArchitecture />
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<NAAIntro />
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<AICIntro />

‎docs/customer/training/learn-about/activity-monitor.md‎

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---
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title: Learn About Netwrix Activity Monitor Learning Path
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sidebar_position: 340
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tags: [training, activity-monitor]
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keywords: [training, course, activity monitor]
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description: "Learn about Netwrix Activity Monitor through introductory courses"
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---
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import { NAMIntro, NAMFileSystem } from '@site/src/training/activity-monitor';
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import { NAM } from '@site/src/training/products';
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Estimated length: 1.75 hours
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In this learning path, you will be introduced to <NAM />. It contains the following courses:
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* 3002.1 <NAM /> – Core Component Definitions
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* 3002.2 Introduction to <NAM />
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* 3003.3 <NAM /> – File System Activity
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<NAMIntro />
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<NAMFileSystem />

‎docs/customer/training/learn-about/auditor.md‎

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---
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title: Learn About Netwrix Auditor Learning Path
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sidebar_position: 350
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tags: [training, auditor]
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keywords: [training, course, auditor]
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description: "Learn about Netwrix Auditor through introductory courses"
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---
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import { NAValue, NAConcepts, NAIntro } from '@site/src/training/auditor';
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import { NA } from '@site/src/training/products';
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Estimated length: 2 hours
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In this learning path, you will be introduced to <NA />. It contains the following courses:
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* 1080 <NA /> – Valuable Features
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* 2080 <NA /> – Components & Architecture
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* 3080 Introduction to <NA />
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<NAValue />
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<NAConcepts />
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<NAIntro />

‎docs/customer/training/learn-about/change-tracker.md‎

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---
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title: Learn About Netwrix Change Tracker Learning Path
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sidebar_position: 360
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tags: [training, change-tracker]
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keywords: [training, course, change tracker]
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description: "Learn about Netwrix Change Tracker through introductory courses"
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---
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import { NCTValue, NCTArchitecture, NCTIntro } from '@site/src/training/change-tracker';
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import { NCT } from '@site/src/training/products';
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Estimated length: 2.5 hours
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In this learning path, you will be introduced to <NCT />. It contains the following courses:
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* 1900 <NCT /> – Valuable Features
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* 2902 <NCT /> – Architecture
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* 3900 Introduction to <NCT />
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<NCTValue/>
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<NCTArchitecture/>
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<NCTIntro/>

‎docs/customer/training/learn-about/data-classification.md‎

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---
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title: Learn About Netwrix Data Classification Learning Path
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sidebar_position: 370
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tags: [training, data-classification]
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keywords: [training, course, data classification]
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description: "Learn about Netwrix Data Classification through introductory courses"
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---
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import { NDCValue, NDCConcepts, NDCIntro } from '@site/src/training/data-classification';
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import { NDC } from '@site/src/training/products';
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Estimated length: 1.5 hours
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In this learning path, you will be introduced to <NDC />. It contains the following courses:
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* 1120 <NDC /> – Valuable Features
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* 2120 <NDC /> – Determine Your Goals, Scope, & Sizing
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* 3120 Introduction to <NDC />
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<NDCValue />
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<NDCConcepts />
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<NDCIntro />

‎docs/customer/training/learn-about/directory-manager.md‎

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---
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title: Learn About Netwrix Directory Manager Learning Path
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sidebar_position: 380
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tags: [training, directory-manager]
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keywords: [training, course, directory manager]
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description: "Learn about Netwrix Directory Manager through introductory courses"
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---
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import { NDMValue, NDMConcepts, NDMIntro, NDMIdentityStores } from '@site/src/training/directory-manager';
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import { NDM } from '@site/src/training/products';
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Estimated length: 2.25 hours
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In this learning path, you will be introduced to <NDM />. It contains the following courses:
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* 1940 <NDM /> – Valuable Features
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* 2940 <NDM /> – Concepts
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* 3940 Introduction to <NDM />
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* 3941 <NDM /> – Identity Stores
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<NDMValue />
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<NDMConcepts />
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<NDMIntro />
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<NDMIdentityStores />

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