Register not working (worked previously) #626
Description
Steps to reproduce
try registering a new user using the registration page
Expected behaviour
user should receive an email
Actual behaviour
big red error on the register page
Server configuration
Operating system: ubuntu 22.04
Web server: nginx
Database: mariadb
PHP version: 8.2
Nextcloud version: (see Nextcloud admin page) 28.0.2
Updated from an older Nextcloud/ownCloud or fresh install: updated
Where did you install Nextcloud from: official website
Signing status:
Signing status
Login as admin user into your Nextcloud and access
http://example.com/index.php/settings/integrity/failed
paste the results here.
No errors have been found.
List of activated apps:
If you have access to your command line run e.g.:
sudo -u www-data php occ app:list
from within your Nextcloud installation folder
An unhandled exception has been thrown:
OCP\HintException: [0]: Memcache OC\Memcache\APCu not available for local cache (Is the matching PHP module installed and enabled?)
The content of config/config.php:
Config report
'***********************', 'passwordsalt' => '************************', 'secret' => '*************************************', 'trusted_domains' => array ( 0 => 'cloud.ilarity.net', ), 'datadirectory' => '/var/www/nextcloud/data', 'dbtype' => 'mysql', 'version' => '28.0.2.5', 'overwrite.cli.url' => 'https://cloud.ilarity.net', 'dbname' => 'nextcloud', 'dbhost' => 'data.ilarity.net', 'dbport' => '3306', 'dbtableprefix' => 'oc_', 'mysql.utf8mb4' => true, 'dbuser' => 'oc_PolloCloud', 'dbpassword' => '**************', 'installed' => true, 'mail_smtpmode' => 'smtp', 'mail_smtphost' => 'mail.ilarity.net', 'mail_sendmailmode' => 'smtp', 'mail_smtpport' => '587', 'mail_from_address' => 'administration', 'mail_domain' => 'ilarity.net', 'mail_smtpauth' => 1, 'mail_smtpname' => '[email protected]', 'mail_smtppassword' => '**********', 'memcache.local' => '\\OC\\Memcache\\APCu', 'memcache.locking' => '\\OC\\Memcache\\APCu', 'memcache.distributed' => '\\OC\\Memcache\\APCu', 'app_install_overwrite' => array ( 0 => 'files_markdown', ), 'maintenance' => false, 'updater.secret' => '+*', 'theme' => '', 'loglevel' => 2, );If you have access to your command line run e.g.:
sudo -u www-data php occ config:list system
from within your Nextcloud installation folder
An unhandled exception has been thrown:
OCP\HintException: [0]: Memcache OC\Memcache\APCu not available for local cache (Is the matching PHP module installed and enabled?)
or
Insert your config.php content here
(Without the database password, passwordsalt and secret)
Are you using external storage, if yes which one: local/smb/sftp/... no
Are you using encryption: yes/no no (not sure)
Are you using an external user-backend, if yes which one: LDAP/ActiveDirectory/Webdav/... no
With access to your command line run e.g.:
sudo -u www-data php occ ldap:show-config
from within your Nextcloud installation folder
same as previous commands
Without access to your command line download the data/owncloud.db to your local
computer or access your SQL server remotely and run the select query:
SELECT * FROM `oc_appconfig` WHERE `appid` = 'user_ldap';
Eventually replace sensitive data as the name/IP-address of your LDAP server or groups.
Client configuration
Browser: Brave
Operating system: Windows 11
Logs
Web server error log
Web server error log
no errors in the logInsert your webserver log here no errors in my webserver log
Nextcloud log (data/nextcloud.log)
Nextcloud log
emptyInsert your Nextcloud log here
Browser log
Browser log
Insert your browser log here, this could for example include:
a) The javascript console log
b) The network log
c) ...