Skip to content

App keeps nagging me to "Help improve Nextcloud" #366

@jarofgreen

Description

@jarofgreen

⚠️ Before posting ⚠️

  • This is a bug, not a question or an enhancement.
  • I've searched for similar issues and didn't find a duplicate.
  • I've written a clear and descriptive title for this issue, not just "Bug" or "Crash".
  • I agree to follow Nextcloud's Code of Conduct.

Steps to reproduce

  1. Use Android App.
  2. Get notifications saying "Help improve Nextcloud" / "Do you want to help us to improve Nextcloud by providing some anonymize data about your setup and usage?"
  3. Click "Not now"

Expected behaviour

The app will stop asking me

Actual behaviour

The app will keep asking repetedly - I've seen it ask again only 7 days after asking before.

Android version

n/a

Device brand and model

n/a

Stock or custom OS?

Stock

Nextcloud android app version

3.31.0

Nextcloud server version

n/a

Using a reverse proxy?

I don't know

Android logs

No response

Server error logs

Additional information

Nagging a user repeatedly to do something they don't want to do is a dark pattern, and should be avoided.

Also, the question has options "Send usage" and "Not now". The second option should really be "no", and the app should remember this and never ask again*. This is showing basic respect for the user, and not trying to push them into something they may not want to do.

(* As much as possible - if all app data is lost it's fair enought the users choice information will also be lost. However all this time the app has been able to hold on to my login information, so it should also be able to hold on to my "no" response too. )

Metadata

Metadata

Assignees

No one assigned

    Type

    No type

    Projects

    No projects

    Milestone

    No milestone

    Relationships

    None yet

    Development

    No branches or pull requests

    Issue actions