Move Work Items / Comments / History from one user to another.

[JasonDWilson]

We have about half our user base that were added to ADO before we had MS Entra (AD). As a result these users have both personal and work Live IDs with the same email address.

I need to move all of these to using the Work Live ID including everything associated with their personal Live ID logins.

I was thinking the this would be the path:

1. Add an alternate email to the personal Live ID and have the user login with the new email.
2. Invite the work Live ID and have the user login with the work ID.
3. Migrate work items and other items to new account.
4. Remove the account with the personal Live ID.

Does this plan seem reasonable -- is there a better path?

I've tested this with my account up to #2, but I am trying to figure out if any of your tools will do #3 within a single ADO org? I'm confident I could use the APIs to do it, but if a tool already exists then I'd prefer not recreate the wheel.

Jason

[MrHinsh]

I see what you are trying to do... We have a bulk update tool that can change the Assigned To...

However, there is no way in the API to change the history of a work item.

The easiest way is to have them log-in with their Work ID and take the hit on history. For a while have them search with "work" or "Personal"... 2-3 months and you just ditch the "personal" part

[MrHinsh]

@JasonDWilson I am happy to chat if you want to book a coffee on https://nkdagility.com/book-online

[JasonDWilson]

Thanks @MrHinsh - I'd like that.

Booking one now