#1857 Allow a store owner to reply to product reviews

P.S. Separate task for vendors (#1980)

Author: AndreiMaz

src/Libraries/Nop.Core/Domain/Catalog/ProductReview.cs

@@ -42,6 +42,11 @@ public partial class ProductReview : BaseEntity
         /// </summary>
         public string ReviewText { get; set; }
 
+        /// <summary>
+        /// Gets or sets the reply text
+        /// </summary>
+        public string ReplyText { get; set; }
+
         /// <summary>
         /// Review rating
         /// </summary>

src/Libraries/Nop.Services/Catalog/ProductService.cs

@@ -1967,7 +1967,7 @@ public virtual IPagedList<ProductReview> GetAllProductReviews(int customerId, bo
             if (productId > 0)
                 query = query.Where(c => c.ProductId == productId);
 
-            query = query.OrderBy(c => c.CreatedOnUtc);
+            query = query.OrderBy(c => c.CreatedOnUtc).ThenBy(c => c.Id);
 
             var productReviews = new PagedList<ProductReview>(query, pageIndex, pageSize);
 

src/Presentation/Nop.Web/Administration/Controllers/ProductReviewController.cs

@@ -56,7 +56,7 @@ public ProductReviewController(IProductService productService,
 
         [NonAction]
         protected virtual void PrepareProductReviewModel(ProductReviewModel model,
-            ProductReview productReview, bool excludeProperties, bool formatReviewText)
+            ProductReview productReview, bool excludeProperties, bool formatReviewAndReplyText)
         {
             if (model == null)
                 throw new ArgumentNullException("model");
@@ -76,10 +76,16 @@ protected virtual void PrepareProductReviewModel(ProductReviewModel model,
             if (!excludeProperties)
             {
                 model.Title = productReview.Title;
-                if (formatReviewText)
+                if (formatReviewAndReplyText)
+                {
                     model.ReviewText = Core.Html.HtmlHelper.FormatText(productReview.ReviewText, false, true, false, false, false, false);
+                    model.ReplyText = Core.Html.HtmlHelper.FormatText(productReview.ReplyText, false, true, false, false, false, false);
+                }
                 else
+                {
                     model.ReviewText = productReview.ReviewText;
+                    model.ReplyText = productReview.ReplyText;
+                }
                 model.IsApproved = productReview.IsApproved;
             }
         }
@@ -168,6 +174,7 @@ public ActionResult Edit(ProductReviewModel model, bool continueEditing)
 
                 productReview.Title = model.Title;
                 productReview.ReviewText = model.ReviewText;
+                productReview.ReplyText = model.ReplyText;
                 productReview.IsApproved = model.IsApproved;
                 _productService.UpdateProduct(productReview.Product);
 

src/Presentation/Nop.Web/Administration/Models/Catalog/ProductReviewModel.cs

@@ -30,6 +30,10 @@ public partial class ProductReviewModel : BaseNopEntityModel
         [NopResourceDisplayName("Admin.Catalog.ProductReviews.Fields.ReviewText")]
         public string ReviewText { get; set; }
 
+        [AllowHtml]
+        [NopResourceDisplayName("Admin.Catalog.ProductReviews.Fields.ReplyText")]
+        public string ReplyText { get; set; }
+
         [NopResourceDisplayName("Admin.Catalog.ProductReviews.Fields.Rating")]
         public int Rating { get; set; }
 

src/Presentation/Nop.Web/Administration/Views/ProductReview/List.cshtml

@@ -192,10 +192,17 @@
                                         title: "@T("Admin.Catalog.ProductReviews.Fields.ReviewText")",
                                         width: 400,
                                         encoded: false
+                                    },  {
+                                        field: "ReplyText",
+                                        title: "@T("Admin.Catalog.ProductReviews.Fields.ReplyText")",
+                                        width: 400,
+                                        encoded: false
                                     }, {
                                         field: "Rating",
                                         title: "@T("Admin.Catalog.ProductReviews.Fields.Rating")",
-                                        width: 100
+                                        width: 100,
+                                        headerAttributes: { style: "text-align:center" },
+                                        attributes: { style: "text-align:center" }
                                     }, {
                                         field: "IsApproved",
                                         title: "@T("Admin.Catalog.ProductReviews.Fields.IsApproved")",

src/Presentation/Nop.Web/Administration/Views/ProductReview/_CreateOrUpdate.cshtml

@@ -50,6 +50,15 @@
                             @Html.ValidationMessageFor(model => model.ReviewText)
                         </div>
                     </div>
+                    <div class="form-group">
+                        <div class="col-md-3">
+                            @Html.NopLabelFor(model => model.ReplyText)
+                        </div>
+                        <div class="col-md-9">
+                            @Html.NopTextAreaFor(model => model.ReplyText)
+                            @Html.ValidationMessageFor(model => model.ReplyText)
+                        </div>
+                    </div>
                     <div class="form-group">
                         <div class="col-md-3">
                             @Html.NopLabelFor(model => model.Rating)

src/Presentation/Nop.Web/App_Data/Localization/defaultResources.nopres.xml

@@ -2358,6 +2358,12 @@
   <LocaleResource Name="Admin.Catalog.ProductReviews.Fields.Rating.Hint">
     <Value>The customer's product rating.</Value>
   </LocaleResource>
+  <LocaleResource Name="Admin.Catalog.ProductReviews.Fields.ReplyText">
+    <Value>Reply text</Value>
+  </LocaleResource>
+  <LocaleResource Name="Admin.Catalog.ProductReviews.Fields.ReplyText.Hint">
+    <Value>The reply text (by a store owner). If specified, then it'll be visible to a customer. Leave empty to ignore this functionality.</Value>
+  </LocaleResource>
   <LocaleResource Name="Admin.Catalog.ProductReviews.Fields.ReviewText">
     <Value>Review text</Value>
   </LocaleResource>
@@ -15276,6 +15282,9 @@
   <LocaleResource Name="Reviews.ProductReviewsFor">
     <Value>Product reviews for</Value>
   </LocaleResource>
+  <LocaleResource Name="Reviews.Reply">
+    <Value>A manager responded to this review</Value>
+  </LocaleResource>
   <LocaleResource Name="Reviews.SeeAfterApproving">
     <Value>You will see the product review after approving by a store administrator.</Value>
   </LocaleResource>

src/Presentation/Nop.Web/Factories/ProductModelFactory.cs

@@ -1338,6 +1338,7 @@ public virtual ProductReviewsModel PrepareProductReviewsModel(ProductReviewsMode
                     AllowViewingProfiles = _customerSettings.AllowViewingProfiles && customer != null && !customer.IsGuest(),
                     Title = pr.Title,
                     ReviewText = pr.ReviewText,
+                    ReplyText = pr.ReplyText,
                     Rating = pr.Rating,
                     Helpfulness = new ProductReviewHelpfulnessModel
                     {
@@ -1381,8 +1382,8 @@ public virtual CustomerProductReviewsModel PrepareCustomerProductReviewsModel(in
                     ProductSeName = product.GetSeName(),
                     Rating = review.Rating,
                     ReviewText = review.ReviewText,
-                    WrittenOnStr =
-                        _dateTimeHelper.ConvertToUserTime(product.CreatedOnUtc, DateTimeKind.Utc).ToString("g")
+                    ReplyText = review.ReplyText,
+                    WrittenOnStr = _dateTimeHelper.ConvertToUserTime(product.CreatedOnUtc, DateTimeKind.Utc).ToString("g")
                 };
 
                 if (_catalogSettings.ProductReviewsMustBeApproved)

src/Presentation/Nop.Web/Models/Catalog/CustomerProductReviewModel.cs

@@ -11,6 +11,7 @@ public class CustomerProductReviewModel : BaseNopModel
         public string ProductSeName { get; set; }
         public string Title { get; set; }
         public string ReviewText { get; set; }
+        public string ReplyText { get; set; }
         public int Rating { get; set; }
         public string WrittenOnStr { get; set; }
         public string ApprovalStatus { get; set; }

src/Presentation/Nop.Web/Models/Catalog/ProductReviewModel.cs

@@ -48,6 +48,8 @@ public partial class ProductReviewModel : BaseNopEntityModel
 
         public string ReviewText { get; set; }
 
+        public string ReplyText { get; set; }
+
         public int Rating { get; set; }
 
         public ProductReviewHelpfulnessModel Helpfulness { get; set; }