Merge pull request #277 from paoloromolini/organization_tickets

feat: add organization tickets function

Author: nukosuke

zendesk/mock/client.go

@@ -143,6 +143,7 @@ type TicketListOptions struct {
 // TicketAPI an interface containing all ticket related methods
 type TicketAPI interface {
 	GetTickets(ctx context.Context, opts *TicketListOptions) ([]Ticket, Page, error)
+	GetOrganizationTickets(ctx context.Context, organizationID int64, ops *TicketListOptions) ([]Ticket, Page, error)
 	GetTicket(ctx context.Context, id int64) (Ticket, error)
 	GetMultipleTickets(ctx context.Context, ticketIDs []int64) ([]Ticket, error)
 	CreateTicket(ctx context.Context, ticket Ticket) (Ticket, error)
@@ -181,6 +182,40 @@ func (z *Client) GetTickets(ctx context.Context, opts *TicketListOptions) ([]Tic
 	return data.Tickets, data.Page, nil
 }
 
+// GetOrganizationTickets get organization ticket list
+//
+// ref: https://developer.zendesk.com/rest_api/docs/support/tickets#list-tickets
+func (z *Client) GetOrganizationTickets(
+	ctx context.Context, organizationID int64, opts *TicketListOptions,
+) ([]Ticket, Page, error) {
+	var data struct {
+		Tickets []Ticket `json:"tickets"`
+		Page
+	}
+
+	tmp := opts
+	if tmp == nil {
+		tmp = &TicketListOptions{}
+	}
+
+	path := fmt.Sprintf("/organizations/%d/tickets.json", organizationID)
+	u, err := addOptions(path, tmp)
+	if err != nil {
+		return nil, Page{}, err
+	}
+
+	body, err := z.get(ctx, u)
+	if err != nil {
+		return nil, Page{}, err
+	}
+
+	err = json.Unmarshal(body, &data)
+	if err != nil {
+		return nil, Page{}, err
+	}
+	return data.Tickets, data.Page, nil
+}
+
 // GetTicket gets a specified ticket
 //
 // ref: https://developer.zendesk.com/rest_api/docs/support/tickets#show-ticket

zendesk/ticket.go

@@ -34,6 +34,29 @@ func TestGetTickets(t *testing.T) {
 	}
 }
 
+func TestGetOrganizationTickets(t *testing.T) {
+	mockAPI := newMockAPI(http.MethodGet, "tickets.json")
+	client := newTestClient(mockAPI)
+	defer mockAPI.Close()
+
+	tickets, _, err := client.GetOrganizationTickets(ctx, 360363695492, &TicketListOptions{
+		PageOptions: PageOptions{
+			Page:    1,
+			PerPage: 10,
+		},
+		SortBy:    "created_at",
+		SortOrder: "asc",
+	})
+	if err != nil {
+		t.Fatalf("Failed to get tickets: %s", err)
+	}
+
+	expectedLength := 2
+	if len(tickets) != expectedLength {
+		t.Fatalf("Returned tickets does not have the expected length %d. Tickets length is %d", expectedLength, len(tickets))
+	}
+}
+
 func TestGetTicket(t *testing.T) {
 	mockAPI := newMockAPI(http.MethodGet, "ticket.json")
 	client := newTestClient(mockAPI)