[IMP] accounting: update bank synchronization page

task-4981233

closes #15005

X-original-commit: 87c24cc
Signed-off-by: Audrey Vandromme (auva) <[email protected]>

Author: afma-odoo

content/applications/finance/accounting/bank/bank_synchronization.rst

@@ -2,107 +2,113 @@
 Ponto
 =====
 
-**Ponto** is a service that allows companies and professionals to aggregate their accounts in one
-place and directly see all their transactions within one app. It is a third-party solution that is
-continuously expanding the number of bank institutions that can be synchronized with Odoo.
+`Ponto <https://myponto.com/>`_ is a paid third-party service that enables companies and
+professionals to connect multiple bank accounts to a single platform. It provides a unified view of
+all transactions within a single interface. When integrated with Odoo, it automatically synchronizes
+bank transactions directly into its database.
 
-**Odoo** can synchronize directly with your bank to get all bank statements imported automatically
-into your database.
-
-Ponto is a paid third-party provider that can handle the synchronization between your bank accounts
-and Odoo.
+.. note::
+   Using Ponto is subject to applicable fees.
 
 .. seealso::
    - :doc:`../bank_synchronization`
-   - :doc:`../transactions`
+   - `Financial institutions connected to Ponto <https://www.isabelgroup.eu/banks>`_
+
+.. _accounting/bank-synchronization/ponto/configuration:
 
 Configuration
 =============
 
-Link your bank accounts with Ponto
-----------------------------------
+To connect a bank with Odoo using Ponto as the third-party provider, follow these steps:
 
-#. Go to `Ponto's website (https://myponto.com) <https://myponto.com>`_.
-#. Create an account if you don't have one yet.
-#. Once you are logged in, create an *organization*.
+#. Set up your email address: Click the profile icon in the upper-right corner, select
+   :guilabel:`My profile`, and fill in the :guilabel:`Email` field.
+#. :ref:`Create a Ponto account <accounting/bank-synchronization/ponto/ponto-account-creation>` if
+   needed.
+#. :ref:`Connect Odoo to your bank <accounting/bank-synchronization/ponto/odoo-connection>`.
 
-   .. image:: ponto/ponto-organization.png
-      :alt: Fill out the form to add an organization in Ponto.
+.. _accounting/bank-synchronization/ponto/ponto-account-creation:
 
-#. Go to :menuselection:`Accounts --> Live`, and click :guilabel:`Add account`. You might have to
-   add your **Billing Information** first.
-#. Select your country, your bank institutions, give your consent to Ponto, and follow the steps
-   on-screen to link your bank account with your Ponto account.
+Ponto account creation
+----------------------
 
-   .. image:: ponto/ponto-add-account.png
-      :alt: Add bank accounts to your Ponto account.
+#. Access the `Ponto website <https://myponto.com>`_.
+#. Click :guilabel:`Login`, then :guilabel:`Not a user yet?` and follow the instructions to create a
+   new account.
 
-#. Add all bank accounts you want to synchronize with your Odoo database and move to the next steps.
+   .. note::
+      Use the same email address as the one :ref:`used for your Odoo profile
+      <accounting/bank-synchronization/ponto/configuration>`.
 
-Link your Ponto account with your Odoo database
------------------------------------------------
+#. After logging in, create an :guilabel:`Organization` and provide the necessary contact details.
+#. Give consent to Ponto to access the bank account data.
+#. Click :guilabel:`Accounts`, :guilabel:`Add account`, then :guilabel:`Choose your bank`, enter the
+   bank account reference, and follow the on-screen steps to complete the linking process.
+#. Add all relevant bank accounts that need to be synchronized with Odoo, then proceed to the next
+   steps.
 
-#. Go to :menuselection:`Accounting --> Configuration --> Add a Bank Account`.
-#. Search for your institution and select it so you can verify that the third party provider is
-   Ponto.
-#. Click :guilabel:`Connect` and follow the steps.
-#. Select **all accounts** you want to access and synchronize in Odoo, even the ones coming from
-   other banking institutions.
+.. _accounting/bank-synchronization/ponto/odoo-connection:
 
-   .. image:: ponto/ponto-select-accounts.png
-      :alt: Selection of the accounts you wish to synchronize with Odoo.
+Connection with Odoo
+--------------------
 
-#. Finish the flow.
+When :ref:`connecting a bank to Odoo <accounting/bank-synchronization/first-synchronization>` using
+Ponto as the third-party provider, follow these steps:
 
-.. note::
-   You have to authorize all the accounts you want to access in Odoo, but Odoo will filter the
-   accounts based on the institution you selected in the second step.
+#. When connecting to the desired bank, make sure Ponto is selected as the third-party
+   :guilabel:`Provider`.
+#. Select the account(s) to grant Ponto access to account balances and transactions, then confirm
+   the selection.
+#. Authorize Odoo to request account information and initiate payment orders.
+#. Select the specific bank account to connect.
 
-Update your synchronization credentials
----------------------------------------
+.. tip::
+   - Make sure to check the consent checkbox to allow information to be shared with Odoo.
+   - Select all accounts that need access and synchronization, including those from other banking
+     institutions.
 
-To update your Ponto credentials or modify the synchronization settings, activate the
-:ref:`developer mode <developer-mode>`, go to :menuselection:`Accounting --> Configuration -->
-Online Synchronization`, and select the institution from which you want to fetch the other
-accounts. Click :guilabel:`Fetch Accounts` to start the flow.
+.. seealso::
+   :ref:`Update synchronization credentials <accounting/bank-synchronization/update-credentials>`
 
-.. note::
-   During the update, select **all accounts** you want to synchronize, even the ones coming from
-   other banking institutions.
+.. _accounting/bank-synchronization/ponto/payments:
 
-Fetch new accounts
-------------------
+Vendor payments with Ponto
+==========================
 
-To add new online accounts to your connection, activate the :ref:`developer mode <developer-mode>`,
-go to :menuselection:`Accounting --> Configuration --> Online Synchronization`, and select the
-institution from which you want to fetch the other accounts. Click :guilabel:`Fetch Accounts` to
-start the flow.
+.. important::
+   Before managing vendor payments with Ponto, make sure the following steps are completed:
 
-.. note::
-   Don't forget to keep authorization for existing accounts (for all institutions that you have
-   synchronized with Ponto).
+   - :ref:`SEPA Credit Transfer is activated (SCT) <accounting/pay_sepa/activate-sepa>`.
+   - :ref:`The SEPA Credit Transfer payment method has been added to the bank journal
+     <accounting/pay_sepa/activate-sepa-bank-journal>`.
+   - :doc:`The vendor's bank account has been marked as trusted <../../payments/trusted_accounts>`.
+   - The :guilabel:`Account Online Payment` (`account_online_payment`) module is :ref:`installed
+     <general/install>`.
 
-FAQ
-===
+To register a vendor payment using Ponto, follow these steps:
 
-After my synchronization, no account appears
---------------------------------------------
+#. Go to :menuselection:`Accounting --> Vendors --> Payments` and create the payment. Fill in the
+   relevant bank :guilabel:`Journal` field, select :ref:`SEPA Credit Transfer
+   <accounting/pay_sepa/registering-payments-sepa>` as the :guilabel:`Payment Method`, and enter the
+   :guilabel:`Vendor Bank Account`. Then click :guilabel:`Confirm`.
+#. Go to :menuselection:`Accounting --> Vendors --> Batch Payments` and :ref:`create a batch
+   <accounting/batch/creation>`. Select the same bank :guilabel:`Journal` and :guilabel:`Payment
+   Method`, and click :guilabel:`Add a line` to select the payment created in the previous step.
+#. Click :guilabel:`Initiate Payment` to connect to Ponto and follow the steps to sign the payment.
 
-You selected an institution from the list and did not authorize any accounts from this institution.
+.. _accounting/bank-synchronization/ponto/troubleshooting:
 
-I have an error about that my authorization has expired
--------------------------------------------------------
+Troubleshooting
+===============
 
-Every **6 months** (180 days) you must re-authorize the connection between your bank account
-and Ponto. This must be done from the `Ponto website <https://myponto.com>`_. If you do not
-do this, the synchronization will stop for these accounts.
+.. seealso::
+   :ref:`Bank synchronization troubleshooting <accounting/bank-synchronization/troubleshooting>`
 
-I have some errors with my beta institution
--------------------------------------------
+.. _accounting/bank-synchronization/ponto/troubleshooting/expired-authorization:
 
-Ponto provides institutions in *beta*, these institutions are not directly supported by Odoo
-and we advise you to contact Ponto directly.
+Why has the authorization expired?
+----------------------------------
 
-.. important::
-   Using an institution in beta is beneficial for Ponto, it allows them to have real
-   feedback on the connection with the institution.
+Every six months (180 days), the connection between a bank account and Ponto must be re-authorized
+via the `Ponto website <https://myponto.com>`_. Failure to do so will result in synchronization
+stopping for those accounts.