Need to understand information events thrown by collector-contrib running as windows service

[syamalaids]

We have a C# windows service, which is sending wavefront metrics/traces to opentelemetry-collector-contrib running as Windows service on the same machine. I am able to see the traces in Wavefront dashboard. However in the eventviewer, I see many "Information" events like this.

`The description for Event ID 1 from source otelcontribcol cannot be found. Either the component that raises this event is not installed on your local computer or the installation is corrupted. You can install or repair the component on the local computer.

If the event originated on another computer, the display information had to be saved with the event.

The following information was included with the event:

1.688553059417147e+09	info	ResourceSpans #0
Resource SchemaURL: 
Resource attributes:
     -> application: Str(Platform Services)
     -> service.name: Str(CFEService)
     -> service.version: Str(3.18.5.787)
     -> service.instance.id: Str(323bd0c3-d425-4e30-a5fd-c262cd778b31)
     -> telemetry.sdk.name: Str(opentelemetry)
     -> telemetry.sdk.language: Str(dotnet)
     -> telemetry.sdk.version: Str(1.5.1)
ScopeSpans #0
ScopeSpans SchemaURL: 
InstrumentationScope OpenTelemetry.HttpWebRequest 1.0.0.0
Span #0
    Trace ID       : 31c3a1b0a647c330eab3b2a45c542130
    Parent ID      : 64b6c03fa497d715
    ID             : 979f2e819cec9a25
    Name           : HTTP PUT
    Kind           : Client
    Start time     : 2023-07-05 10:30:55.8782046 +0000 UTC
    End time       : 2023-07-05 10:30:55.9250841 +0000 UTC
    Status code    : Unset
    Status message : 
Attributes:
     -> http.method: Str(PUT)
     -> http.host: Str(devmxms001.cyracomdev.com:444)
     -> http.url: Str(https://devmxms001.cyracomdev.com:444/default/conferences/c5e54f57-5a7a-4390-8077-ebc361578d54?appid=cfe)
     -> http.flavor: Str(1.1)
     -> http.status_code: Int(200)
     -> peer.service: Str(devmxms001.cyracomdev.com:444)
Span #1
    Trace ID       : ce6715736ffa215bfe5fee959edb3cf5
    Parent ID      : 5f74edd34ccadddf
    ID             : e5ca1fff3d841480
    Name           : HTTP PUT
    Kind           : Client
    Start time     : 2023-07-05 10:30:58.942503 +0000 UTC
    End time       : 2023-07-05 10:30:58.9894409 +0000 UTC
    Status code    : Unset
    Status message : 
Attributes:
     -> http.method: Str(PUT)
     -> http.host: Str(devmxms001.cyracomdev.com:444)
     -> http.url: Str(https://devmxms001.cyracomdev.com:444/default/conferences/c5e54f57-5a7a-4390-8077-ebc361578d54?appid=cfe)
     -> http.flavor: Str(1.1)
     -> http.status_code: Int(200)
     -> peer.service: Str(devmxms001.cyracomdev.com:444)
ScopeSpans #1
ScopeSpans SchemaURL: 
InstrumentationScope CFEService 3.18.5.787
Span #0
    Trace ID       : 31c3a1b0a647c330eab3b2a45c542130
    Parent ID      : 280f54fd263dfc1e
    ID             : 64b6c03fa497d715
    Name           : XMS:Dialogic.RestApi.playcollect PUT conference Sent
    Kind           : Client
    Start time     : 2023-07-05 10:30:55.8782046 +0000 UTC
    End time       : 2023-07-05 10:30:55.9250841 +0000 UTC
    Status code    : Unset
    Status message : 
Attributes:
     -> Server: Str(https://devmxms001.cyracomdev.com:444/default)
     -> XmsResourceId: Str(c5e54f57-5a7a-4390-8077-ebc361578d54)
     -> Request: Str(<?xml version="1.0" encoding="utf-16"?>
<web_service xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" version="1.0">
  <conference>
    <conf_action>
      <playcollect cleardigits="yes" max_digits="" timeout="3000ms" interdigit_timeout="0ms" />
    </conf_action>
  </conference>
</web_service>)
     -> Response: Str(StatusCode: OK (200); ResponseStatus: Completed; ResponseContent:
<web_service version="1.0">
<conference_response identifier="c5e54f57-5a7a-4390-8077-ebc361578d54" appid="cfe" href="/default/conferences/c5e54f57-5a7a-4390-8077-ebc361578d54"
	type="audio" max_parties="20"
 reserve="0"
	layout="0" caption="yes" caption_duration="infinite" beep="no"
	clamp_dtmf="yes" auto_gain_control="yes" echo_cancellation="yes" layout_size="automatic" mixing_mode="mcu">
<conf_action>
<playcollect transaction_id="918fff54-bb0f-4637-bda9-296e958f14f1"
	terminate_digits="#"
	timeout="3000ms"
	interdigit_timeout="0ms"
	tone_detection="no"
	max_digits=""
	barge="yes"
	cleardigits="yes">
>
</playcollect></conf_action>
</conference_response>
</web_service>
 )
Span #1
    Trace ID       : 31c3a1b0a647c330eab3b2a45c542130
    Parent ID      : 
    ID             : 280f54fd263dfc1e
    Name           : XMS:End_play Rcvd
    Kind           : Consumer
    Start time     : 2023-07-05 10:30:55.8782046 +0000 UTC
    End time       : 2023-07-05 10:30:55.9250841 +0000 UTC
    Status code    : Unset
    Status message : 
Attributes:
     -> XmsResourceId: Str(c5e54f57-5a7a-4390-8077-ebc361578d54)
     -> XmsEventArgs: Str(Event end_play for conference c5e54f57-5a7a-4390-8077-ebc361578d54)
Span #2
    Trace ID       : ce6715736ffa215bfe5fee959edb3cf5
    Parent ID      : b36be3486d21c74a
    ID             : 5f74edd34ccadddf
    Name           : XMS:Dialogic.RestApi.play PUT conference Sent
    Kind           : Client
    Start time     : 2023-07-05 10:30:58.92688 +0000 UTC
    End time       : 2023-07-05 10:30:58.9894409 +0000 UTC
    Status code    : Unset
    Status message : 
Attributes:
     -> Server: Str(https://devmxms001.cyracomdev.com:444/default)
     -> XmsResourceId: Str(c5e54f57-5a7a-4390-8077-ebc361578d54)
     -> Request: Str(<?xml version="1.0" encoding="utf-16"?>
<web_service xmlns:xsi="http://www.w3.org/2001/XMLSchema-instance" xmlns:xsd="http://www.w3.org/2001/XMLSchema" version="1.0">
  <conference>
    <conf_action>
      <play>
        <play_source audio_base_uri="file://./" audio_uri="cyracom/media/ulaw/ccs/english/prompts/1082.raw&#xA;" audio_type="audio/basic" />
      </play>
    </conf_action>
  </conference>
</web_service>)
     -> Response: Str(StatusCode: OK (200); ResponseStatus: Completed; ResponseContent:
<web_service version="1.0">
<conference_response identifier="c5e54f57-5a7a-4390-8077-ebc361578d54" appid="cfe" href="/default/conferences/c5e54f57-5a7a-4390-8077-ebc361578d54"
	type="audio" max_parties="20"
 reserve="0"
	layout="0" caption="yes" caption_duration="infinite" beep="no"
	clamp_dtmf="yes" auto_gain_control="yes" echo_cancellation="yes" layout_size="automatic" mixing_mode="mcu">
<conf_action>
<play transaction_id="510a1ac7-b92f-4b56-a515-4972e993e389"
	max_time="infinite"
	fetch_timeout="300s"
	offset="0s"
	delay="1s"
	repeat="0"
	region="0"
	terminate_digits="#"
	skip_interval="1s">
	<play_source audio_uri="cyracom/media/ulaw/ccs/english/prompts/1082.raw&#xA;"
		audio_type="audio/basic"
		audio_base_uri="file://./"
/>
</play></conf_action>
</conference_response>
</web_service>
 )
Span #3
    Trace ID       : ce6715736ffa215bfe5fee959edb3cf5
    Parent ID      : 
    ID             : b36be3486d21c74a
    Name           : XMS:End_playcollect Rcvd
    Kind           : Consumer
    Start time     : 2023-07-05 10:30:58.92688 +0000 UTC
    End time       : 2023-07-05 10:30:58.9894409 +0000 UTC
    Status code    : Unset
    Status message : 
Attributes:
     -> XmsResourceId: Str(c5e54f57-5a7a-4390-8077-ebc361578d54)
     -> XmsEventArgs: Str(Event end_playcollect for conference c5e54f57-5a7a-4390-8077-ebc361578d54)
Span #4
    Trace ID       : 59c99cda30ce09d626c3ccaa8f12eb23
    Parent ID      : 
    ID             : b0a3a5efd5b18462
    Name           : XMS:Media_started Rcvd
    Kind           : Consumer
    Start time     : 2023-07-05 10:30:58.9994654 +0000 UTC
    End time       : 2023-07-05 10:30:58.9994655 +0000 UTC
    Status code    : Unset
    Status message : 
Attributes:
     -> XmsResourceId: Str(c5e54f57-5a7a-4390-8077-ebc361578d54)
     -> XmsEventArgs: Str(Event media_started for conference c5e54f57-5a7a-4390-8077-ebc361578d54)
	{"kind": "exporter", "data_type": "traces", "name": "logging"}

Do these events mean that the traces are being suppressed from being sent to the Proxy? Or these are general events that can be ignored?

Here are our package details:
otel-control-collector - 0.80

Following are the versions of the opentelemetry dlls our Service is using:

  <package id="OpenTelemetry" version="1.5.1" targetFramework="net461" />
  <package id="OpenTelemetry.Api" version="1.5.1" targetFramework="net461" />
  <package id="OpenTelemetry.Api.ProviderBuilderExtensions" version="1.5.1" targetFramework="net461" />
  <package id="OpenTelemetry.Exporter.OpenTelemetryProtocol" version="1.5.1" targetFramework="net461" />
  <package id="OpenTelemetry.Instrumentation.Http" version="1.0.0-rc9" targetFramework="net461" />
  <package id="OpenTelemetry.Instrumentation.SqlClient" version="1.0.0-rc9.14" targetFramework="net461" />

Here is the collector's config file:

receivers:
  otlp:
    protocols:
      grpc:

exporters:
  logging:
    loglevel: debug
    
  # Data sources: traces, metrics, logs
  file:
    path: "C:/Program Files/OpenTelemetry Collector Contrib/received_705.json"
    rotation:
      max_megabytes: 10
      max_days: 3
      max_backups: 3
      localtime: true

  tanzuobservability:
    traces:
    #hostname and  'customeTracingListenerPorts' of the Wavefront Proxy
       endpoint: "http://wfprx.cyracomdev.com:30001"
       

processors:
  batch:

extensions:
  health_check:
  pprof:
  zpages:

service:
  extensions: []
  pipelines:
    traces:
      receivers: [otlp]
      exporters: [logging, file, tanzuobservability]
      processors: [batch]

[lokeshkumarbalu]

We are as well having a similar issue with the event source id 3, We tried reinstalling the OTEL collector but no improvement.
The above post is quite informative, Let us know in case you are looking for some specific information.

Thanks and Regards
Lokesh Balu