feat: introduce new service.criticality attribute (#2986)

Author: bachgarash

.chloggen/service-criticality-attribute.yaml

@@ -0,0 +1,25 @@
+# Use this changelog template to create an entry for release notes.
+#
+# If your change doesn't affect end users you should instead start
+# your pull request title with [chore] or use the "Skip Changelog" label.
+
+# One of 'breaking', 'deprecation', 'new_component', 'enhancement', 'bug_fix'
+change_type: "enhancement"
+
+# The name of the area of concern in the attributes-registry, (e.g. http, cloud, db)
+component: "service"
+
+# A brief description of the change. Surround your text with quotes ("") if it needs to start with a backtick (`).
+note: "Add `service.criticality` attribute to classify services based on operational importance"
+
+# Mandatory: One or more tracking issues related to the change. You can use the PR number here if no issue exists.
+# The values here must be integers.
+issues: [2986]
+
+# (Optional) One or more lines of additional information to render under the primary note.
+# These lines will be padded with 2 spaces and then inserted directly into the document.
+# Use pipe (|) for multiline entries.
+subtext: |
+  This attribute enables observability platforms to implement criticality-aware tracing, monitoring,
+  and sampling strategies. Supports four levels: critical, high, medium, and low.
+

docs/registry/attributes/service.md

@@ -11,12 +11,15 @@ A service instance.
 
 | Key | Stability | Value Type | Description | Example Values |
 |---|---|---|---|---|
-| <a id="service-instance-id" href="#service-instance-id">`service.instance.id`</a> | ![Development](https://img.shields.io/badge/-development-blue) | string | The string ID of the service instance. [1] | `627cc493-f310-47de-96bd-71410b7dec09` |
-| <a id="service-name" href="#service-name">`service.name`</a> | ![Stable](https://img.shields.io/badge/-stable-lightgreen) | string | Logical name of the service. [2] | `shoppingcart` |
-| <a id="service-namespace" href="#service-namespace">`service.namespace`</a> | ![Development](https://img.shields.io/badge/-development-blue) | string | A namespace for `service.name`. [3] | `Shop` |
+| <a id="service-criticality" href="#service-criticality">`service.criticality`</a> | ![Development](https://img.shields.io/badge/-development-blue) | string | The operational criticality of the service. [1] | `critical`; `high`; `medium`; `low` |
+| <a id="service-instance-id" href="#service-instance-id">`service.instance.id`</a> | ![Development](https://img.shields.io/badge/-development-blue) | string | The string ID of the service instance. [2] | `627cc493-f310-47de-96bd-71410b7dec09` |
+| <a id="service-name" href="#service-name">`service.name`</a> | ![Stable](https://img.shields.io/badge/-stable-lightgreen) | string | Logical name of the service. [3] | `shoppingcart` |
+| <a id="service-namespace" href="#service-namespace">`service.namespace`</a> | ![Development](https://img.shields.io/badge/-development-blue) | string | A namespace for `service.name`. [4] | `Shop` |
 | <a id="service-version" href="#service-version">`service.version`</a> | ![Stable](https://img.shields.io/badge/-stable-lightgreen) | string | The version string of the service API or implementation. The format is not defined by these conventions. | `2.0.0`; `a01dbef8a` |
 
-**[1] `service.instance.id`:** MUST be unique for each instance of the same `service.namespace,service.name` pair (in other words
+**[1] `service.criticality`:** This attribute enables classification of services based on their operational importance,  allowing observability platforms to implement criticality-aware tracing, monitoring,  and sampling strategies. By standardizing service criticality, organizations can implement  adaptive sampling rates (e.g., 100% for critical, 10% for low-priority services), optimize  telemetry costs by reducing data from non-critical services, improve incident response by  surfacing critical service traces first, and enable better capacity planning and resource allocation.
+
+**[2] `service.instance.id`:** MUST be unique for each instance of the same `service.namespace,service.name` pair (in other words
 `service.namespace,service.name,service.instance.id` triplet MUST be globally unique). The ID helps to
 distinguish instances of the same service that exist at the same time (e.g. instances of a horizontally scaled
 service).
@@ -43,6 +46,25 @@ However, Collectors can set the `service.instance.id` if they can unambiguously
 for that telemetry. This is typically the case for scraping receivers, as they know the target address and
 port.
 
-**[2] `service.name`:** MUST be the same for all instances of horizontally scaled services. If the value was not specified, SDKs MUST fallback to `unknown_service:` concatenated with [`process.executable.name`](process.md), e.g. `unknown_service:bash`. If `process.executable.name` is not available, the value MUST be set to `unknown_service`.
+**[3] `service.name`:** MUST be the same for all instances of horizontally scaled services. If the value was not specified, SDKs MUST fallback to `unknown_service:` concatenated with [`process.executable.name`](process.md), e.g. `unknown_service:bash`. If `process.executable.name` is not available, the value MUST be set to `unknown_service`.
+
+**[4] `service.namespace`:** A string value having a meaning that helps to distinguish a group of services, for example the team name that owns a group of services. `service.name` is expected to be unique within the same namespace. If `service.namespace` is not specified in the Resource then `service.name` is expected to be unique for all services that have no explicit namespace defined (so the empty/unspecified namespace is simply one more valid namespace). Zero-length namespace string is assumed equal to unspecified namespace.
+
+---
+
+`service.criticality` has the following list of well-known values. If one of them applies, then the respective value MUST be used; otherwise, a custom value MAY be used.
+
+| Value  | Description | Stability |
+|---|---|---|
+| `critical` | Service is business-critical; downtime directly impacts revenue, user experience, or core functionality. [5] | ![Development](https://img.shields.io/badge/-development-blue) |
+| `high` | Service is important but has degradation tolerance or fallback mechanisms. [6] | ![Development](https://img.shields.io/badge/-development-blue) |
+| `low` | Service is non-essential to core operations; used for background tasks or internal tools. [7] | ![Development](https://img.shields.io/badge/-development-blue) |
+| `medium` | Service provides supplementary functionality; degradation has limited user impact. [8] | ![Development](https://img.shields.io/badge/-development-blue) |
+
+**[5]:** Examples include payment processing, authentication, and primary user-facing APIs.
+
+**[6]:** Examples include shopping cart, search, and recommendation engines.
+
+**[7]:** Examples include batch processors, cleanup jobs, and internal dashboards.
 
-**[3] `service.namespace`:** A string value having a meaning that helps to distinguish a group of services, for example the team name that owns a group of services. `service.name` is expected to be unique within the same namespace. If `service.namespace` is not specified in the Resource then `service.name` is expected to be unique for all services that have no explicit namespace defined (so the empty/unspecified namespace is simply one more valid namespace). Zero-length namespace string is assumed equal to unspecified namespace.
+**[8]:** Examples include analytics, reporting, and non-essential integrations.

docs/registry/entities/service.md

@@ -18,6 +18,7 @@
 | Identity | [`service.name`](/docs/registry/attributes/service.md) | ![Stable](https://img.shields.io/badge/-stable-lightgreen) | `Required` | string | Logical name of the service. [1] | `shoppingcart` |
 | Identity | [`service.instance.id`](/docs/registry/attributes/service.md) | ![Development](https://img.shields.io/badge/-development-blue) | `Recommended` | string | The string ID of the service instance. [2] | `627cc493-f310-47de-96bd-71410b7dec09` |
 | Identity | [`service.namespace`](/docs/registry/attributes/service.md) | ![Development](https://img.shields.io/badge/-development-blue) | `Recommended` | string | A namespace for `service.name`. [3] | `Shop` |
+| Description | [`service.criticality`](/docs/registry/attributes/service.md) | ![Development](https://img.shields.io/badge/-development-blue) | `Recommended` | string | The operational criticality of the service. [4] | `critical`; `high`; `medium`; `low` |
 | Description | [`service.version`](/docs/registry/attributes/service.md) | ![Stable](https://img.shields.io/badge/-stable-lightgreen) | `Recommended` | string | The version string of the service API or implementation. The format is not defined by these conventions. | `2.0.0`; `a01dbef8a` |
 
 **[1] `service.name`:** MUST be the same for all instances of horizontally scaled services. If the value was not specified, SDKs MUST fallback to `unknown_service:` concatenated with [`process.executable.name`](process.md), e.g. `unknown_service:bash`. If `process.executable.name` is not available, the value MUST be set to `unknown_service`.
@@ -51,4 +52,6 @@ port.
 
 **[3] `service.namespace`:** A string value having a meaning that helps to distinguish a group of services, for example the team name that owns a group of services. `service.name` is expected to be unique within the same namespace. If `service.namespace` is not specified in the Resource then `service.name` is expected to be unique for all services that have no explicit namespace defined (so the empty/unspecified namespace is simply one more valid namespace). Zero-length namespace string is assumed equal to unspecified namespace.
 
+**[4] `service.criticality`:** This attribute enables classification of services based on their operational importance,  allowing observability platforms to implement criticality-aware tracing, monitoring,  and sampling strategies. By standardizing service criticality, organizations can implement  adaptive sampling rates (e.g., 100% for critical, 10% for low-priority services), optimize  telemetry costs by reducing data from non-critical services, improve incident response by  surfacing critical service traces first, and enable better capacity planning and resource allocation.
+
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docs/resource/README.md

@@ -84,6 +84,7 @@ as specified in the [Resource SDK specification](https://github.com/open-telemet
 | Identity | [`service.name`](/docs/registry/attributes/service.md) | ![Stable](https://img.shields.io/badge/-stable-lightgreen) | `Required` | string | Logical name of the service. [1] | `shoppingcart` |
 | Identity | [`service.instance.id`](/docs/registry/attributes/service.md) | ![Development](https://img.shields.io/badge/-development-blue) | `Recommended` | string | The string ID of the service instance. [2] | `627cc493-f310-47de-96bd-71410b7dec09` |
 | Identity | [`service.namespace`](/docs/registry/attributes/service.md) | ![Development](https://img.shields.io/badge/-development-blue) | `Recommended` | string | A namespace for `service.name`. [3] | `Shop` |
+| Description | [`service.criticality`](/docs/registry/attributes/service.md) | ![Development](https://img.shields.io/badge/-development-blue) | `Recommended` | string | The operational criticality of the service. [4] | `critical`; `high`; `medium`; `low` |
 | Description | [`service.version`](/docs/registry/attributes/service.md) | ![Stable](https://img.shields.io/badge/-stable-lightgreen) | `Recommended` | string | The version string of the service API or implementation. The format is not defined by these conventions. | `2.0.0`; `a01dbef8a` |
 
 **[1] `service.name`:** MUST be the same for all instances of horizontally scaled services. If the value was not specified, SDKs MUST fallback to `unknown_service:` concatenated with [`process.executable.name`](process.md), e.g. `unknown_service:bash`. If `process.executable.name` is not available, the value MUST be set to `unknown_service`.
@@ -116,6 +117,8 @@ for that telemetry. This is typically the case for scraping receivers, as they k
 port.
 
 **[3] `service.namespace`:** A string value having a meaning that helps to distinguish a group of services, for example the team name that owns a group of services. `service.name` is expected to be unique within the same namespace. If `service.namespace` is not specified in the Resource then `service.name` is expected to be unique for all services that have no explicit namespace defined (so the empty/unspecified namespace is simply one more valid namespace). Zero-length namespace string is assumed equal to unspecified namespace.
+
+**[4] `service.criticality`:** This attribute enables classification of services based on their operational importance,  allowing observability platforms to implement criticality-aware tracing, monitoring,  and sampling strategies. By standardizing service criticality, organizations can implement  adaptive sampling rates (e.g., 100% for critical, 10% for low-priority services), optimize  telemetry costs by reducing data from non-critical services, improve incident response by  surfacing critical service traces first, and enable better capacity planning and resource allocation.
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model/service/entities.yaml

@@ -15,3 +15,5 @@ groups:
         role: identifying
       - ref: service.instance.id
         role: identifying
+      - ref: service.criticality
+        role: descriptive

model/service/registry.yaml

@@ -69,3 +69,45 @@ groups:
           for that telemetry. This is typically the case for scraping receivers, as they know the target address and
           port.
         examples: ["627cc493-f310-47de-96bd-71410b7dec09"]
+      - id: service.criticality
+        type:
+          members:
+            - id: critical
+              value: 'critical'
+              brief: >
+                Service is business-critical; downtime directly impacts revenue, user experience, or core functionality.
+              note: >
+                Examples include payment processing, authentication, and primary user-facing APIs.
+              stability: development
+            - id: high
+              value: 'high'
+              brief: >
+                Service is important but has degradation tolerance or fallback mechanisms.
+              note: >
+                Examples include shopping cart, search, and recommendation engines.
+              stability: development
+            - id: medium
+              value: 'medium'
+              brief: >
+                Service provides supplementary functionality; degradation has limited user impact.
+              note: >
+                Examples include analytics, reporting, and non-essential integrations.
+              stability: development
+            - id: low
+              value: 'low'
+              brief: >
+                Service is non-essential to core operations; used for background tasks or internal tools.
+              note: >
+                Examples include batch processors, cleanup jobs, and internal dashboards.
+              stability: development
+        stability: development
+        brief: >
+          The operational criticality of the service.
+        note: >
+          This attribute enables classification of services based on their operational importance, 
+          allowing observability platforms to implement criticality-aware tracing, monitoring, 
+          and sampling strategies. By standardizing service criticality, organizations can implement 
+          adaptive sampling rates (e.g., 100% for critical, 10% for low-priority services), optimize 
+          telemetry costs by reducing data from non-critical services, improve incident response by 
+          surfacing critical service traces first, and enable better capacity planning and resource allocation.
+        examples: ["critical", "high", "medium", "low"]