refactor: Replace ProctorTrack references with Generic Checks (#2645)

This pull request removes frontend-level handling of the ProctorTrack
proctoring provider from the frontend-app-authoring application.

As part of the broader ProctorTrack deprecation effort
(openedx/edx-platform#36329), the backend now provides generic proctoring
configuration rules instead of vendor-specific conditions. The frontend has
been updated to rely on these generic rules while still performing client-side
validation.

By removing the ProctorTrack-specific logic and using the backend’s generic
configuration model, this change keeps frontend-app-authoring aligned with
current backend behavior and avoids relying on deprecated vendor-specific
handling.

Co-authored-by: Taimoor  Ahmed <[email protected]>

Author: arbirali

plugins/course-apps/proctoring/Settings.jsx

@@ -41,6 +41,7 @@ const ProctoringSettings = ({ onClose }) => {
   const [loadingPermissionError, setLoadingPermissionError] = useState(false);
   const [allowLtiProviders, setAllowLtiProviders] = useState(false);
   const [availableProctoringProviders, setAvailableProctoringProviders] = useState([]);
+  const [requiresEscalationEmailProviders, setRequiresEscalationEmailProviders] = useState([]);
   const [ltiProctoringProviders, setLtiProctoringProviders] = useState([]);
   const [courseStartDate, setCourseStartDate] = useState('');
   const [saveSuccess, setSaveSuccess] = useState(false);
@@ -84,12 +85,9 @@ const ProctoringSettings = ({ onClose }) => {
     } else if (name === 'proctoringProvider') {
       const newFormValues = { ...formValues, proctoringProvider: value };
 
-      if (value === 'proctortrack') {
-        setFormValues({ ...newFormValues, createZendeskTickets: false });
+      if (requiresEscalationEmailProviders.includes(value)) {
+        setFormValues({ ...newFormValues });
         setShowEscalationEmail(true);
-      } else if (value === 'software_secure') {
-        setFormValues({ ...newFormValues, createZendeskTickets: true });
-        setShowEscalationEmail(false);
       } else if (isLtiProvider(value)) {
         setFormValues(newFormValues);
         setShowEscalationEmail(true);
@@ -123,7 +121,7 @@ const ProctoringSettings = ({ onClose }) => {
       studioDataToPostBack.proctored_exam_settings.allow_proctoring_opt_out = formValues.allowOptingOut;
     }
 
-    if (formValues.proctoringProvider === 'proctortrack') {
+    if (requiresEscalationEmailProviders.includes(formValues.proctoringProvider)) {
       studioDataToPostBack.proctored_exam_settings.proctoring_escalation_email = formValues.escalationEmail === '' ? null : formValues.escalationEmail;
     }
 
@@ -160,7 +158,7 @@ const ProctoringSettings = ({ onClose }) => {
     event.preventDefault();
     const isLtiProviderSelected = isLtiProvider(formValues.proctoringProvider);
     if (
-      (formValues.proctoringProvider === 'proctortrack' || isLtiProviderSelected)
+      (requiresEscalationEmailProviders.includes(formValues.proctoringProvider) || isLtiProviderSelected)
       && !EmailValidator.validate(formValues.escalationEmail)
       && !(formValues.escalationEmail === '' && !formValues.enableProctoredExams)
     ) {
@@ -527,6 +525,7 @@ const ProctoringSettings = ({ onClose }) => {
           setSubmissionInProgress(false);
           setCourseStartDate(settingsResponse.data.course_start_date);
           setAvailableProctoringProviders(settingsResponse.data.available_proctoring_providers);
+          setRequiresEscalationEmailProviders(settingsResponse.data.requires_escalation_email_providers);
 
           // The list of providers returned by studio settings are the default behavior. If lti_external
           // is available as an option display the list of LTI providers returned by the exam service.
@@ -554,10 +553,11 @@ const ProctoringSettings = ({ onClose }) => {
             selectedProvider = proctoredExamSettings.proctoring_provider;
           }
 
-          const isProctortrack = selectedProvider === 'proctortrack';
+          const requiresEscalationEmailProvidersList = settingsResponse.data.requires_escalation_email_providers;
+          const isEscalationEmailRequired = requiresEscalationEmailProvidersList.includes(selectedProvider);
           const ltiProviderSelected = proctoringProvidersLti.some(p => p.name === selectedProvider);
 
-          if (isProctortrack || ltiProviderSelected) {
+          if (isEscalationEmailRequired || ltiProviderSelected) {
             setShowEscalationEmail(true);
           }