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| 1 | +// Module included in the following assemblies: |
| 2 | + |
| 3 | +// * microshift_support/microshift-sos-report |
| 4 | + |
| 5 | +:_content-type: PROCEDURE |
| 6 | +[id="gathering-data-microshift-sos-report_{context}"] |
| 7 | += Gathering data from a {product-title} sos report |
| 8 | + |
| 9 | +.Prerequisites |
| 10 | + |
| 11 | +* You must have the `sos` package installed. |
| 12 | +
|
| 13 | +.Procedure |
| 14 | + |
| 15 | +. Log into the failing host as a root user. |
| 16 | + |
| 17 | +. Perform the debug report creation procedure by running the following command: |
| 18 | ++ |
| 19 | +[source,terminal] |
| 20 | +---- |
| 21 | +$ sos report --batch --clean --all-logs --profile microshift |
| 22 | +---- |
| 23 | ++ |
| 24 | +.Example output |
| 25 | +[source,terminal] |
| 26 | +---- |
| 27 | +sosreport (version 4.5.1) |
| 28 | +
|
| 29 | +This command will collect diagnostic and configuration information from |
| 30 | +this Red Hat Enterprise Linux system and installed applications. |
| 31 | +
|
| 32 | +An archive containing the collected information will be generated in |
| 33 | +/var/tmp/sos.o0sznf_8 and may be provided to a Red Hat support |
| 34 | +representative. |
| 35 | +
|
| 36 | +Any information provided to Red Hat will be treated in accordance with |
| 37 | +the published support policies at: |
| 38 | +
|
| 39 | + Distribution Website : https://www.redhat.com/ |
| 40 | + Commercial Support : https://www.access.redhat.com/ |
| 41 | +
|
| 42 | +The generated archive may contain data considered sensitive and its |
| 43 | +content should be reviewed by the originating organization before being |
| 44 | +passed to any third party. |
| 45 | +
|
| 46 | +No changes will be made to system configuration. |
| 47 | +
|
| 48 | +
|
| 49 | + Setting up archive ... |
| 50 | + Setting up plugins ... |
| 51 | + Running plugins. Please wait ... |
| 52 | +
|
| 53 | + Starting 1/2 microshift [Running: microshift] |
| 54 | + Starting 2/2 microshift_ovn [Running: microshift microshift_ovn] |
| 55 | + Finishing plugins [Running: microshift] |
| 56 | +
|
| 57 | + Finished running plugins |
| 58 | +
|
| 59 | +Found 1 total reports to obfuscate, processing up to 4 concurrently |
| 60 | +
|
| 61 | +sosreport-microshift-rhel9-2023-03-31-axjbyxw : Beginning obfuscation... |
| 62 | +sosreport-microshift-rhel9-2023-03-31-axjbyxw : Obfuscation completed |
| 63 | +
|
| 64 | +Successfully obfuscated 1 report(s) |
| 65 | +
|
| 66 | +Creating compressed archive... |
| 67 | +
|
| 68 | +A mapping of obfuscated elements is available at |
| 69 | + /var/tmp/sosreport-microshift-rhel9-2023-03-31-axjbyxw-private_map |
| 70 | +
|
| 71 | +Your sosreport has been generated and saved in: |
| 72 | + /var/tmp/sosreport-microshift-rhel9-2023-03-31-axjbyxw-obfuscated.tar.xz |
| 73 | +
|
| 74 | + Size 444.14KiB |
| 75 | + Owner root |
| 76 | + sha256 922e5ff2db25014585b7c6c749d2c44c8492756d619df5e9838ce863f83d4269 |
| 77 | +
|
| 78 | +Please send this file to your support representative. |
| 79 | +---- |
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