[main][OSDOCS-3997] OCP content port to ROSA and OSD: Support

Author: Michael Burke

_topic_maps/_topic_map_osd.yml

@@ -56,9 +56,6 @@ Topics:
       File: policy-understand-availability
     - Name: Update life cycle
       File: osd-life-cycle
-- Name: Support for OpenShift Dedicated
-  File: osd-support
-  Distros: openshift-dedicated
 ---
 #Name: Tutorials
 #Dir: cloud_experts_tutorials
@@ -107,6 +104,87 @@ Topics:
 - Name: Deleting an OpenShift Dedicated cluster
   File: osd-deleting-a-cluster
 ---
+Name: Support
+Dir: support
+Distros: openshift-dedicated
+Topics:
+- Name: Support overview
+  File: index
+- Name: Managing your cluster resources
+  File: managing-cluster-resources
+- Name: Getting support
+  File: getting-support
+  Distros: openshift-dedicated
+- Name: Remote health monitoring with connected clusters
+  Dir: remote_health_monitoring
+  Distros: openshift-dedicated
+  Topics:
+  - Name: About remote health monitoring
+    File: about-remote-health-monitoring
+  - Name: Showing data collected by remote health monitoring
+    File: showing-data-collected-by-remote-health-monitoring
+# cannot get resource "secrets" in API group "" in the namespace "openshift-config"
+#  - Name: Opting out of remote health reporting
+#    File: opting-out-of-remote-health-reporting
+# cannot get resource "secrets" in API group "" in the namespace "openshift-config"
+#  - Name: Enabling remote health reporting
+#    File: enabling-remote-health-reporting
+  - Name: Using Insights to identify issues with your cluster
+    File: using-insights-to-identify-issues-with-your-cluster
+  - Name: Using Insights Operator
+    File: using-insights-operator
+# Not supported per Michael McNeill
+# - Name: Using remote health reporting in a restricted network
+#   File: remote-health-reporting-from-restricted-network
+# cannot list resource "secrets" in API group "" in the namespace "openshift-config"
+#  - Name: Importing simple content access entitlements with Insights Operator
+#    File: insights-operator-simple-access
+# must-gather not supported for customers, per Dustin Row, cannot create resource "namespaces" 
+# - Name: Gathering data about your cluster
+#   File: gathering-cluster-data
+#   Distros: openshift-dedicated
+- Name: Summarizing cluster specifications
+  File: summarizing-cluster-specifications
+  Distros: openshift-dedicated
+- Name: Troubleshooting
+  Dir: troubleshooting
+  Distros: openshift-dedicated
+  Topics:
+#  - Name: Troubleshooting installations
+#    File: troubleshooting-installations
+  - Name: Verifying node health
+    File: verifying-node-health
+#  cannot create resource "namespaces", cannot patch resource "nodes"
+#  - Name: Troubleshooting CRI-O container runtime issues
+#    File: troubleshooting-crio-issues
+# requires ostree, butane, and other plug-ins
+#  - Name: Troubleshooting operating system issues
+#    File: troubleshooting-operating-system-issues
+#    Distros: openshift-dedicated
+# cannot patch resource "nodes", "nodes/proxy", "namespaces"  
+#  - Name: Troubleshooting network issues
+#    File: troubleshooting-network-issues
+#    Distros: openshift-dedicated
+  - Name: Troubleshooting Operator issues
+    File: troubleshooting-operator-issues
+  - Name: Investigating pod issues
+    File: investigating-pod-issues
+# Hiding from ROSA and OSD until it is decided who should port the Build book
+#  - Name: Troubleshooting the Source-to-Image process
+#    File: troubleshooting-s2i
+  - Name: Troubleshooting storage issues
+    File: troubleshooting-storage-issues
+# Not supported per WINC team
+#  - Name: Troubleshooting Windows container workload issues
+#    File: troubleshooting-windows-container-workload-issues
+  - Name: Investigating monitoring issues
+    File: investigating-monitoring-issues
+  - Name: Diagnosing OpenShift CLI (oc) issues
+    File: diagnosing-oc-issues
+  - Name: OpenShift Dedicated managed resources
+    File: osd-managed-resources
+    Distros: openshift-dedicated
+---
 Name: CLI tools
 Dir: cli_reference
 Distros: openshift-dedicated
@@ -645,24 +723,3 @@ Topics:
   Topics:
   - Name: Serverless overview
     File: about-serverless
----
-Name: Troubleshooting
-Dir: sd_support
-Distros: openshift-dedicated
-Topics:
-- Name: Remote health monitoring with connected clusters
-  Dir: remote_health_monitoring
-  Distros: openshift-dedicated
-  Topics:
-  - Name: About remote health monitoring
-    File: about-remote-health-monitoring
-  - Name: Showing data collected by remote health monitoring
-    File: showing-data-collected-by-remote-health-monitoring
-  - Name: Using Insights to identify issues with your cluster
-    File: using-insights-to-identify-issues-with-your-cluster
-- Name: Summarizing cluster specifications
-  File: osd-summarizing-cluster-specifications
-  Distros: openshift-dedicated
-- Name: OpenShift Dedicated managed resources
-  File: osd-managed-resources
-  Distros: openshift-dedicated

_topic_maps/_topic_map_rosa.yml

@@ -73,8 +73,6 @@ Topics:
   File: rosa-sts-about-iam-resources
 - Name: OpenID Connect Overview
   File: rosa-oidc-overview
-- Name: Support for ROSA
-  File: rosa-getting-support
 # - Name: Training for ROSA
 #   File: rosa-training
 ---
@@ -205,6 +203,99 @@ Topics:
   - Name: Command quick reference for creating clusters and users
     File: rosa-quickstart
 ---
+Name: Support
+Dir: support
+Distros: openshift-rosa
+Topics:
+- Name: Support overview
+  File: index
+- Name: Managing your cluster resources
+  File: managing-cluster-resources
+- Name: Getting support
+  File: getting-support
+  Distros: openshift-rosa
+- Name: Remote health monitoring with connected clusters
+  Dir: remote_health_monitoring
+  Distros: openshift-rosa
+  Topics:
+  - Name: About remote health monitoring
+    File: about-remote-health-monitoring
+  - Name: Showing data collected by remote health monitoring
+    File: showing-data-collected-by-remote-health-monitoring
+# cannot get resource "secrets" in API group "" in the namespace "openshift-config"
+#  - Name: Opting out of remote health reporting
+#    File: opting-out-of-remote-health-reporting
+# cannot get resource "secrets" in API group "" in the namespace "openshift-config"
+#  - Name: Enabling remote health reporting
+#    File: enabling-remote-health-reporting
+  - Name: Using Insights to identify issues with your cluster
+    File: using-insights-to-identify-issues-with-your-cluster
+  - Name: Using Insights Operator
+    File: using-insights-operator
+# Not supported per Michael McNeill
+# - Name: Using remote health reporting in a restricted network
+#   File: remote-health-reporting-from-restricted-network
+# cannot list resource "secrets" in API group "" in the namespace "openshift-config"
+#  - Name: Importing simple content access entitlements with Insights Operator
+#    File: insights-operator-simple-access
+# must-gather not supported for customers, per Dustin Row, cannot create resource "namespaces" 
+# - Name: Gathering data about your cluster
+#   File: gathering-cluster-data
+#   Distros: openshift-rosa
+- Name: Summarizing cluster specifications
+  File: summarizing-cluster-specifications
+  Distros: openshift-rosa
+- Name: Troubleshooting
+  Dir: troubleshooting
+  Distros: openshift-rosa
+  Topics:
+# rosa has own troubleshooting installations
+#  - Name: Troubleshooting installations
+#    File: troubleshooting-installations
+  - Name: Troubleshooting ROSA installations
+    File: rosa-troubleshooting-installations
+  - Name: Verifying node health
+    File: verifying-node-health
+#  cannot create resource "namespaces", cannot patch resource "nodes"
+#  - Name: Troubleshooting CRI-O container runtime issues
+#    File: troubleshooting-crio-issues
+# requires ostree, butane, and other plug-ins
+#  - Name: Troubleshooting operating system issues
+#    File: troubleshooting-operating-system-issues
+#    Distros: openshift-rosa
+# cannot patch resource "nodes", "nodes/proxy", "namespaces"  
+#  - Name: Troubleshooting network issues
+#    File: troubleshooting-network-issues
+#    Distros: openshift-rosa
+  - Name: Troubleshooting Operator issues
+    File: troubleshooting-operator-issues
+  - Name: Investigating pod issues
+    File: investigating-pod-issues
+# Hiding from ROSA and OSD until it is decided who should port the Build book
+#  - Name: Troubleshooting the Source-to-Image process
+#    File: troubleshooting-s2i
+  - Name: Troubleshooting storage issues
+    File: troubleshooting-storage-issues
+# Not supported per WINC team
+#  - Name: Troubleshooting Windows container workload issues
+#    File: troubleshooting-windows-container-workload-issues
+  - Name: Investigating monitoring issues
+    File: investigating-monitoring-issues
+  - Name: Diagnosing OpenShift CLI (oc) issues
+    File: diagnosing-oc-issues
+  - Name: Troubleshooting expired offline access tokens
+    File: rosa-troubleshooting-expired-tokens
+    Distros: openshift-rosa
+  - Name: Troubleshooting IAM roles
+    File: rosa-troubleshooting-iam-resources
+    Distros: openshift-rosa
+  - Name: Troubleshooting cluster deployments
+    File: rosa-troubleshooting-deployments
+    Distros: openshift-rosa
+  - Name: Red Hat OpenShift Service on AWS managed resources
+    File: rosa-managed-resources
+    Distros: openshift-rosa
+---
 Name: CLI tools
 Dir: cli_reference
 Distros: openshift-rosa
@@ -888,27 +979,3 @@ Topics:
   Topics:
   - Name: Serverless overview
     File: about-serverless
----
-Name: Troubleshooting
-Dir: sd_support
-Distros: openshift-rosa
-Topics:
-- Name: Remote health monitoring with connected clusters
-  Dir: remote_health_monitoring
-  Topics:
-  - Name: About remote health monitoring
-    File: about-remote-health-monitoring
-  - Name: Showing data collected by remote health monitoring
-    File: showing-data-collected-by-remote-health-monitoring
-  - Name: Using Insights to identify issues with your cluster
-    File: using-insights-to-identify-issues-with-your-cluster
-- Name: Troubleshooting expired offline access tokens
-  File: rosa-troubleshooting-expired-tokens
-- Name: Troubleshooting installations
-  File: rosa-troubleshooting-installations
-- Name: Troubleshooting IAM roles
-  File: rosa-troubleshooting-iam-resources
-- Name: Troubleshooting cluster deployments
-  File: rosa-troubleshooting-deployments
-- Name: Red Hat OpenShift Service on AWS managed resources
-  File: rosa-managed-resources

authentication/managing-security-context-constraints.adoc

@@ -47,12 +47,4 @@ include::modules/security-context-constraints-command-reference.adoc[leveloffset
 [id="additional-resources_configuring-internal-oauth"]
 == Additional resources
 
-ifndef::openshift-dedicated,openshift-rosa[]
-* xref:../support/getting-support.adoc#getting-support[Getting support]
-endif::[]
-ifdef::openshift-dedicated[]
-* xref:../osd_architecture/osd-support.adoc#osd-getting-support[Getting support]
-endif::[]
-ifdef::openshift-rosa[]
-* xref:../rosa_architecture/rosa-getting-support.adoc#rosa-getting-support[Getting support]
-endif::[]
+* xref:../support/getting-support.adoc#getting-support[Getting support]

modules/about-must-gather.adoc

@@ -44,7 +44,13 @@ $ oc adm must-gather -- /usr/bin/gather_audit_logs
 Audit logs are not collected as part of the default set of information to reduce the size of the files.
 ====
 
-When you run `oc adm must-gather`, a new pod with a random name is created in a new project on the cluster. The data is collected on that pod and saved in a new directory that starts with `must-gather.local`. This directory is created in the current working directory.
+ifndef::openshift-rosa,openshift-dedicated[]
+When you run `oc adm must-gather`, a new pod with a random name is created in a new project on the cluster. The data is collected on that pod and saved in a new directory that starts with `must-gather.local` in the current working directory.
+endif::openshift-rosa,openshift-dedicated[]
+
+ifdef::openshift-rosa,openshift-dedicated[]
+When you run `oc adm must-gather`, the data is collected and saved in a new directory that starts with `must-gather.local` in the current working directory.
+endif::openshift-rosa,openshift-dedicated[]
 
 For example:
 
@@ -65,4 +71,4 @@ For example:
 ----
 $ oc adm must-gather --run-namespace <namespace> \
   --image=registry.redhat.io/container-native-virtualization/cnv-must-gather-rhel9:v{HCOVersion}
-----
+----

modules/accessing-running-pods.adoc

@@ -10,7 +10,12 @@ You can review running pods dynamically by opening a shell inside a pod or by ga
 
 .Prerequisites
 
+ifndef::openshift-rosa,openshift-dedicated[]
 * You have access to the cluster as a user with the `cluster-admin` role.
+endif::openshift-rosa,openshift-dedicated[]
+ifdef::openshift-rosa,openshift-dedicated[]
+* You have access to the cluster as a user with the `dedicated-admin` role.
+endif::openshift-rosa,openshift-dedicated[]
 * Your API service is still functional.
 * You have installed the OpenShift CLI (`oc`).
 

modules/cluster-resources.adoc

@@ -6,7 +6,12 @@ You can interact with cluster resources by using the OpenShift CLI (`oc`) tool i
 
 .Prerequisites
 
+ifndef::openshift-rosa,openshift-dedicated[]
 * You have access to the cluster as a user with the `cluster-admin` role.
+endif::openshift-rosa,openshift-dedicated[]
+ifdef::openshift-rosa,openshift-dedicated[]
+* You have access to the cluster as a user with the `dedicated-admin` role.
+endif::openshift-rosa,openshift-dedicated[]
 * You have access to the web console or you have installed the `oc` CLI tool.
 
 .Procedure

modules/copying-files-pods-and-containers.adoc

@@ -10,7 +10,12 @@ You can copy files to and from a pod to test configuration changes or gather dia
 
 .Prerequisites
 
+ifndef::openshift-rosa,openshift-dedicated[]
 * You have access to the cluster as a user with the `cluster-admin` role.
+endif::openshift-rosa,openshift-dedicated[]
+ifdef::openshift-rosa,openshift-dedicated[]
+* You have access to the cluster as a user with the `dedicated-admin` role.
+endif::openshift-rosa,openshift-dedicated[]
 * Your API service is still functional.
 * You have installed the OpenShift CLI (`oc`).
 

modules/disabling-insights-advisor-recommendations.adoc

@@ -1,7 +1,6 @@
 // Module included in the following assemblies:
 //
 // * support/remote_health_monitoring/using-insights-to-identify-issues-with-your-cluster.adoc
-// * sd_support/remote_health_monitoring/using-insights-to-identify-issues-with-your-cluster.adoc
 
 :_content-type: PROCEDURE
 [id="disabling-insights-advisor-recommendations_{context}"]

modules/disabling-insights-operator-gather.adoc

@@ -19,7 +19,12 @@ If you enable Technology Preview in your cluster, the Insights Operator runs gat
 
 .Prerequisites
 
-* You are logged in to the {product-title} web console as a user with `cluster-admin` role.
+ifndef::openshift-rosa,openshift-dedicated[]
+* You are logged in to the {product-title} web console as a user with the `cluster-admin` role.
+endif::openshift-rosa,openshift-dedicated[]
+ifdef::openshift-rosa,openshift-dedicated[]
+* You are logged in to the {product-title} web console as a user with the `dedicated-admin` role.
+endif::openshift-rosa,openshift-dedicated[]
 
 .Procedure
 

modules/displaying-all-insights-advisor-recommendations.adoc

@@ -1,7 +1,6 @@
 // Module included in the following assemblies:
 //
 // * support/remote_health_monitoring/using-insights-to-identify-issues-with-your-cluster.adoc
-// * sd_support/remote_health_monitoring/using-insights-to-identify-issues-with-your-cluster.adoc
 
 :_content-type: PROCEDURE
 [id="displaying-all-insights-advisor-recommendations_{context}"]