Adding note for NotReady master

Adding note for NotReady master

Adding note for NotReady master

Fixing the note split issue

Added space between lines

Incorporated review comments

Incorporated review comments

Incorporated review comments

Author: snarayan-redhat

modules/support-gather-data.adoc

@@ -16,27 +16,37 @@ You can gather debugging information about your cluster by using the `oc adm mus
 .Procedure
 
 . Navigate to the directory where you want to store the `must-gather` data.
++
+
+[NOTE]
+====
+If your cluster is using a restricted network, you must take additional steps. If your mirror registry has a trusted CA, you must first add the trusted CA to the cluster. For all clusters on restricted networks, you must import the default `must-gather` image as an image stream.
+
+[source,terminal]
+----
+$ oc import-image is/must-gather -n openshift
+----
+====
 
 . Run the `oc adm must-gather` command:
 +
 [source,terminal]
+
 ----
 $ oc adm must-gather
 ----
 +
+
 [NOTE]
 ====
-If this command fails, for example if you cannot schedule a pod on your cluster, then use the `oc adm inspect` command to gather information for particular resources. Contact Red Hat Support for the recommended resources to gather.
+Because this command picks a random control plane node by default, the pod might be scheduled to a control plane node that is in the `NotReady` and `SchedulingDisabled` state.
 ====
+
+.. If this command fails, for example, if you cannot schedule a pod on your cluster, then use the `oc adm inspect` command to gather information for particular resources. 
 +
 [NOTE]
 ====
-If your cluster is using a restricted network, you must take additional steps. If your mirror registry has a trusted CA, you must first add the trusted CA to the cluster. For all clusters on restricted networks, you must import the default `must-gather` image as an image stream before you use the `oc adm must-gather` command.
-
-[source,terminal]
-----
-$ oc import-image is/must-gather -n openshift
-----
+Contact Red Hat Support for the recommended resources to gather.
 ====
 
 . Create a compressed file from the `must-gather` directory that was just created in your working directory. For example, on a computer that uses a Linux